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We haven’t been on the guided tour yet but it would have to be an out of this world trip to make up for the travesty so far. No booking and CERN provided an explanation for this. You are advised to turn up 2 hours early to get a spot on a guided tour. Arrived before 11am and queued for 45 minutes before we realised that the desk was closed, the 1 pm tour was full. Staff fully expected all of the queue to stand there for 2 hours until they opened the booking for the 3pm tour. The staff were absolutely ambivalent about kids, elderly and the rest standing in 35C heat for what ended up being 21/2 hrs just to book a tour. Got to go back and get in the queue again later to pick up the ticket. No cafe, no food, no water (although there is a vending machine) We are sticking it out because my 13yr old is physics mad and wants to work here. Feeling very cross about the whole experience- and these people are in charge of this phenomenally expensive peice of equipment.…
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Date of experience: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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It was great that an actual CERN scientist gave the one-hour tour, but the overall CERN experience was lacking in several ways. First, the inability to reserve tickets online made the visit more challenging than it had to be. When we got there after a morning train ride from Paris, tours were filled up, so we took a later one, but it delayed our schedule by more than two hours. CERN offers not much else to do when visitors have to wait more than two hours. Obviously we brought our own reading materal, but there's a better way to engage visitors and maximize their time. Second, the staff at the reception desk were unhelpful in explaining which tour did what and which one would fit our interests. The woman just kept repeating we couldn't take two in the same day. The gift store staff was also unhelpful. There was zero information to help people know which tour to take. Also lame was that the staff allowed someone in line to let his friends cut in line and also sign up for the same tour we were on. Why do you allow this? The guy who let his friends cut in line was wearing a Jupiter One shirt. Just terrible. The waiting area is too small, and the outside area was sparse with only a stone bench to wait on. The tour was OK, but a lot of it was video. The scientist who gave the tour had a hard time projecting his voice, so it was hard to hear him. I thought the whole thing could have been more organized.…
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Date of experience: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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If you feel called to this message, say this out loud with the most clearest intention. I choose for humanity to jump into the most highest vibrational timeline. I call upon the light forces to speed up the activation process of humanity to remove all dark energies and forces , exotic weaponry to end the illegal occupation of planet earth.”…
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Date of experience: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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The tour itself was very interesting and the fact an actual Cern scientist doing the tour is very good and makes it more engaging. The tour lasts only an hour and even if your not a science minded person you can engage In saying that the set up though needs refining I say that because you can't book a tour online in advance, you have to turn up at Cern which is grand put the problem is you book your spot but could have a 2 hour wait for that tour to happen and with no cafe etc that wait can be very long …
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Date of experience: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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CERN Science Museum Geneva, Switzerland Science museum. Good place to visit and definitely good for kids to explore.
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Date of experience: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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