Swiss-Taxi. com
Swiss-Taxi. com
4
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Swiss-taxi.com is a company specializing in the organization of private transfers for groups and individuals. What sets Swiss-taxi.com apart from its competition is its high quality staff coupled with a qualified and cordial customer service at your disposal 24/7 with the purpose of perfecting the booking process, as well as ensuring a smooth delivery of your transfer service. Our tight-knit driver, dispatcher and support team is composed of professional and experienced individuals. We take great pride in our vehicle fleet, with all our vehicles are new and very well equipped. Our top priority is to ensure a pleasant and safe driving experience which we strive to do right from the booking to drop-off, and we aim to do it all with flying colors at unmatched prices. Travel with us now and we guarantee you won't be disappointed.
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles406 reviews
Excellent
260
Very good
24
Average
10
Poor
5
Terrible
107

Zubabeag
Dublin, Ireland4 contributions
1.0 of 5 bubbles
Feb 2020 • Family
The transfer from Geneva airport to Val Thorens was on time and comfortable.

The return service from Val Thorens to Geneva airport was appalling. Pick up time was arranged for 1pm from our accommodation. Swiss Taxi contacted me by phone 5 minutes before pick up time to say the driver was not going to reach us due to technical difficulties and we should make alternative plans.

On the busiest weekend of the season we were unable to arrange another taxi transfer. We eventually managed to book 8 seats with Aply Bus but we missed our flights and had to stay over night in Geneva and book flights for the next day. The total cost coming in around €2,500 for 8 people.

Swiss taxi have said they will refund the deposit of €201 we paid and that we can deal with their complaints department! They apologised and said they had contacted their partners to arrange an alternative transfer but none was available.

Swiss Taxi treated us very badly. They knew the driver was not going to pick us up a lot earlier but failed to notify us. I would not recommend this company. I would advise you to book a coach transfer for your return journey to the airport as your travel insurance will cover you for any cancellations or delays resulting in a loss to you. Swiss Taxi provided a very poor service.

A very angry and disappointed customer
Written February 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

wendy
2 contributions
1.0 of 5 bubbles
Jan 2020
Booked a return taxis from Geneva to Val Thorens for a family of four. Collection at Geneva was amazing and gave no concern for the return journey. The taxis for the return leg did not arrive. After several calls to the office and the driver I was told by the office that they were cancelling my pick up as they could not get hold of the driver and it was my responsibilty to find an alternative method of transport to get back to Geneva airport. As a result we missed our flights back to the uk. Additional costs incurred totalled £1500 which included a new transfer to the airport and flights back home to the uk. Since retuning home Swiss taxis have quite frankly been extremely rude and unhelpful without any offer of compensation. The only correspondence I receive from them now is to advise that they consider the matter closed. Given the other reviews of a similar nature it is apparent that this company take full payment in advance for a return journey, even though they only provide the first leg of the fare. avoid this company at all costs.
Written February 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Abdul M
Jeddah, Saudi Arabia16 contributions
1.0 of 5 bubbles
Jan 2020
I have travel a lot around the world and on regular basis i am booking the shuttle service. But booking with Swiss- taxi was my biggest mistake. I was delayed by an hour due to flight delay, immigration and baggage claim in geneva airport. A person called be from Croatia number telling me the driver was waiting and i clearly told the lady that i am having problems with my bags and ask the driver to stay but she acted as there was an issue with my voice and cant hear me.

Once i reached to the meeting area with my family no body was waiting for me . I ask the airport information desk to contact the head off they told me the number given is from Austria and never book this service as they have seen many customers with the same issue.

I cancelled my return trip on the spot but i lost 62 euros as they charged me as no show.

Best option are the taxi outside the airport and they charge around 50-60 CHF.
Written January 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

SGtravelholic
London, UK74 contributions
1.0 of 5 bubbles
Feb 2020 • Family
I booked and paid for a luxury car for a transfer to Zurich airport and was sent a Prius instead of a Mercedes. Refund offered was only 21 euros, less than 10% of the cost of the transfer. They said the car had a minor accident on the way, which I am not sure I believe as the ‘replacement ‘ car was there 15 minutes or more early. Given the same amount that they have to refund, I am sure it is easy for them to make substitutions. I would not recommend that you use Swiss taxi as they are misleading or unreliable.
Written February 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Linda M
Sydney, Australia2 contributions
1.0 of 5 bubbles
Mar 2022 • Solo
I was travelling from Verbier to Zurich to get a 10:30am Singapore airlines flight to Australia on 18 March
I booked a Swiss taxi as I presumed they were reliable . I booked a month in advance and received a confirmation
I also called the day before to confirm
It was not cheap at 475 euros
They then called me at 12:30am and woke me and said there were road closures ( I didn’t believe them ). I woke at 4am and saw that I’d received an email an hour before canceling my transfer citing mechanical issues.
I was put in a really bad position- a woman alone with 2 pairs of skis / boot bag/ suitcase and carry- on luggage
I then had to get a gondola to Le Chable at 5 am and three trains to Zurich to make my plane with 20 mins to spare
The reason I booked a transfer was because I had so much luggage and was alone
I would not recommend this company to anyone .
Written March 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lloyd S
London, UK18 contributions
1.0 of 5 bubbles
Dec 2019 • Friends
We pre-booked Swiss Taxi to transfer our group of 10 from Geneva to Val Thorens. When we arrived at the airport our driver was nowhere in sight. When we rang them we were told there was a complication and the transfer would be 2 hours late. They told us to wait at the airport for 2 hours and they would ring with an update. Eventually after 3 hours they called us back and we were told there was no transfer, they couldn’t get an alternative and that we had to sort something else out ourselves on one of the busiest days of the year at 5pm that day. Do not use them at any cost.
Written January 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Matt
Prague, Czech Republic1 contribution
1.0 of 5 bubbles
Jan 2020
I booked a taxi with Swiss-Taxi for the 4th of July from Val D'Isere to Geneva airport and pre-paid. It was confirmed the day before but simply didn't show up. I called the company at this point and they made up some story about the car breaking down and just told me I had to sort a new one out myself.

This was the Saturday after New Year in a busy ski resort, so all taxis were fully booked and we missed our flights. I couldn't believe that:

1. They didn't even bother to tell me the taxi wasn't coming
2. They made no effort to find me another taxi

They also refused to make any contribution to the money we lost booking the new flights. Based on my experience I'd strongly advise against using them.
Written January 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mrs W
Helsinki, Finland5 contributions
1.0 of 5 bubbles
Jan 2020 • Couples
We waited for almost two hours at the airport before the driver came. They kept telling us to wait first for half an hour, then 15 minutes and then 1 minute, but this was just a game to keep us waiting. They first said that something just had happened to the car, while according to the driver they had known about it already the night before. Bad service and unreliable people.
Written January 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sascha K
1 contribution
1.0 of 5 bubbles
Jan 2020 • Family
We had a tight transfer to the airport from our ski trip. When the car didn’t show on time, I called customer service only to find out then that the driver had a “technical issue” and would not come. I was told the only alternative car would be there two hours after the pickup time. So we had to get a local taxi which obviously cost way more and made us late for the flight! Would not use this service again.
Written January 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Andrea K
Holmfirth, UK227 contributions
5.0 of 5 bubbles
Nov 2019 • Couples
A few of us came to Annecy in November but two of the party could not travel until the evening as they couldn’t get the time off work. As their flight landed late I looked at various options for them and found Swiss Taxi to be the most sensible given the cost and effort. Got a quote on line. Ordered the taxi and picked the pay the driver option. They contacted me before booking telling us who the driver would be. They picked the couple up on time, lovely car, delivered to the front door.

Highly recommend and would take this option again

The driver was also wonderful.
Written January 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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