AlpTransfer & AlpExcursion
AlpTransfer & AlpExcursion
AlpTransfer & AlpExcursion
5
7:00 AM - 10:00 PM
Monday
7:00 AM - 10:00 PM
Tuesday
7:00 AM - 10:00 PM
Wednesday
7:00 AM - 10:00 PM
Thursday
7:00 AM - 10:00 PM
Friday
7:00 AM - 10:00 PM
Saturday
7:00 AM - 10:00 PM
Sunday
7:00 AM - 10:00 PM
About
ARATOURS SA, along with its brands AlpTransfer.com, AlpExcursion.com, and Switzerland-Tour.com, warmly welcomes you to Switzerland. Our company offers the best and easiest way to start your vacation smoothly. We specialize in airport and city private transfers, as well as private tours.
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Top ways to experience AlpTransfer & AlpExcursion
The area
Address
How to get there
- Bern Station • 6 min walk
Reach out directly
Best nearby
Restaurants
750 within 3 miles
Attractions
149 within 6 miles
See what travelers are saying
- zdsfgsCary, North Carolina12 contributionsDynamic drivers, upscale vehicles, and fast, reliable transfers. A welcome first impression of Switzerland!Outstanding experience. Drivers were prompt, courteous, experienced, and informative. Both drove seemingly brand new, most comfortable Tesla sedans. The first was from Greece, but she knew the area extremely well and got us to our Zurich hotel quickly. Our second driver ferried us to Basel and was very knowledgeable about Switzerland while very curious about the States. He was a world traveler and asked as many questions as he answered for us. This turned into an extremely pleasant interaction on our drive, and we were very grateful to have met him. I would highly recommend Alp Tranfer for any of your transportation needs in Switzerland.Dear customer, Thank you for your kind words and for taking the time to share your positive experience! We are happy to hear that you had a great time with us. We look forward to welcoming you back on your next visit and providing you with another exceptional transfer service. Thank you once again for choosing AlpTransfer, and we hope to see you soon! Best regards, AlpTransfer TeamWritten November 29, 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited November 2023Traveled as a coupleWritten November 27, 2023
- David_W89 contributionsExcellent service and good recommendations from a dedicated and friendly teamWould like to sincerely thank Paul, our guide for a very comfortable and smooth tour of the Black Forest, Rhine Falls and surrounding region. Had very good recommendations for food and shopping. Definitely made our holiday a wonderful and less stressful experience.Dear customer, Thank you for your feedback! We're thrilled to know that the excursion went great. We'll make sure to pass along your appreciation to Paul. If your travels bring you back, we'd love to assist again for another wonderful experience. Safe travels, AlpTransfer TeamWritten January 3, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited December 2023Traveled with familyWritten December 26, 2023
- Ironwine72New York City, New York31 contributionsBEST IN CLASS SWISS PRIVATE MOUNTAIN TRANSFER SERVICEAbsolute first class private transfer service round trip from Zurich Airport to Andermatt. Best company by far. Clean, professional vehicle and driver. Modern use of tech to reserve, text status, etc.We are thrilled to learn that you were satisfied with our services; we also thank you for noticing the small details we are working on to offer you comfort and convenience.Written February 25, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited February 2024Traveled with familyWritten February 20, 2024
- Matt PMountainside, New Jersey5 contributionsPrivate transfer from Zurich airport to ZermattAlpTransfer was great. They were very helpful via email to plan our trip. They were responsive and reached out to confirm before our arrival. Our driver, Verner, contacted us upon arrival and met us in the arrival lounge. He helped with all our bags and ski gear. Verner was very friendly and we had an enjoyable ride. They also coordinated with our hotel in Zermatt to pick us up at the drop off location.Dear Matt, Thank you for your positive feedback! We're glad to hear that you had a great experience. If your travels bring you back to Switzerland, we'd be happy to assist you again. Safe travels, AlpTransfer TeamWritten March 15, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited March 2024Traveled with familyWritten March 10, 2024
- Jamie187069Manchester, United Kingdom1 contributionFriendly, professional and reliable tax serviceOur driver Verner was superb. He drove us from our ski resort to Zurich (2 hours) safely and professionally but with a really charming personal touch. It was a pleasure to meet him and share our taste in music along the way. I highly recommend this reliable and professional taxi company.Dear Jamie, Thank you for sharing your positive experience with us. We are happy to know that your transfer experience was delightful. We will pass on your kind words to Verner. Should you require our services in the future, please don't hesitate to reach out. We would be more than happy to assist you again. Best regards, AlpTransfer TeamWritten May 7, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited February 2024Traveled with familyWritten March 30, 2024
- Michael T1 contributionBest Airport transfer in SwitzerlandBest airport transfer service in Switzerland, and perhaps all of Europe. During our trip across multiple European countries, we utilized various airport transfer services, but Alp Transfer was the only company that not only met but exceeded our expectations. Unlike many other airport transfer companies in Europe, which often use Uber or taxi drivers, Alp Transfer employs professional and friendly drivers. Unlike our experience in Amsterdam, where our driver was already accepting another pickup before dropping us off and rushed the drop-off, Alp Transfer's drivers prioritize safety and comfort, ensuring a smooth journey right up to the gate. Their communication team is excellent, and we wouldn't hesitate to use their services again if we return to Switzerland. I highly recommend them!Dear customer, Thank you very much for your kind review! We are delighted to hear that you had an excellent experience during the transfer service and that it exceeded your expectations. If you ever require our transportation services in the future, please do not hesitate to reach out again. We would be more than happy to assist you. Safe travels, AlpTransfer TeamWritten May 19, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited May 2024Traveled as a coupleWritten May 16, 2024
- Hilary H1 contributionThe perfect transferWe had a transfer from Zurich airport to Lauterbrunnen and then the return trip a week later. Both journeys were impeccably completed by Andrew and then Stefan. Their driving was faultless - smooth, considerate and courteous. The cars were spotless, with personal access to the internet available. Their company was also enjoyable. A very happy experience. Thank you to Alptransfer and our drivers.Dear customer, Thank you for sharing your positive experience! We are happy to hear that enjoyed both of your transfers. We will surely pass your comments to our drivers. Thank you once again for choosing AlpTransfer, and we hope to see you again! Best regards, AlpTransfer TeamWritten June 26, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited June 2024Traveled with familyWritten June 24, 2024
- SafireDy51 contributionsReliable TransfersI am very grateful to AlpTransfer.com that the transfer was on time, and they even upgraded our ride to the elite Benz minivan! The car is brand new! There were 5 of us and there was so much room. The driver Yuri (?) was very welcoming and accommodating. The included bottled water is a nice addition and well appreciated for travellers like us. From the moment I booked the transfer, they made our communication very easy. I will not hesitate in booking with this company again.Dear customer, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your transfer from start to finish. We'll be more than happy to assist you again. Safe travels, AlpTransfer TeamWritten July 9, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited July 2024Traveled with familyWritten July 4, 2024
- Jen P4 contributionsWonderful service to and from the airportI used Alptransfer for rides to and from the airport and could not have been more satisfied with the experience. Our driver, Adrian, was amazing! Not only did he make sure we got there on time, but he also went the extra mile by guiding us to our check-in spot. He was super kind and had us laughing the whole way with his great sense of humor. Adrian made the trip so easy and fun. We couldn't have asked for a better experience. Highly recommend him and Alptransfer for their incredible service!Dear customer, Thank you for your wonderful feedback! We're thrilled to hear that you experienced a fun and friendly transfer service. If your travels bring you back to Switzerland, we will be happy to be of service to you again! Safe travels, AlpTransfer TeamWritten July 25, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited July 2024Traveled with friendsWritten July 22, 2024
- Ted N8 contributionsGeneva Airport transfer in and outFabulous service. On time. Good clean vehicles and excellent Drivers. We came in and out of Geneva Airport. Some of the group had time to kill on the way in and Alptransfer arranged an excellent Geneva tour. Arrived 15 early in Interlaken for the return. All super. Can’t imagine a better service.Dear Ted, Thank you for your fantastic review! We’re thrilled to hear that you enjoyed our service and found everything to be on time, clean, and excellent. It’s great to know that the Geneva tour was a hit with your group and that you appreciated the early arrival in Interlaken. Your feedback means a lot to us, and we’re delighted that we could provide you with such a positive experience. We look forward to serving you again in the future! Best Regrds, AlpTransfer TeamWritten August 13, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited August 2024Traveled with familyWritten August 11, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
Contribute
Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
5.0
174 reviews
Excellent
159
Very good
9
Average
3
Poor
0
Terrible
3
These reviews have been automatically translated from their original language.
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katie t
3 contributions
Sep 2024 • Family
We used Kimkim to help plan our two week family trip (party of 8) to Switzerland and they arranged AlpTransfer for various transports of our group to and from train stations and hotels and finally to Zurich airport.
We all thought that AlpTransfer was excellent! Reminders of pickup times were sent the day before, the drivers were always on time or a little early, appropriate size vehicles, flexible for earlier pick ups or changes in routing. It was easy to contact them - either by text or phone call (someone picked up the phone!) and the drivers were all incredibly nice and helpful!.
We did not use them for any tours but I would highly recommend them if you need to arrange dependable and courteous transport.
We all thought that AlpTransfer was excellent! Reminders of pickup times were sent the day before, the drivers were always on time or a little early, appropriate size vehicles, flexible for earlier pick ups or changes in routing. It was easy to contact them - either by text or phone call (someone picked up the phone!) and the drivers were all incredibly nice and helpful!.
We did not use them for any tours but I would highly recommend them if you need to arrange dependable and courteous transport.
Written October 10, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear customer,
Thank you for your lovely feedback and for your recommendation! We’re thrilled to hear that your experience with us was so enjoyable. We look forward to assisting you on future adventures!
Best regards,
AlpTransfer & AlpExcursion Team
Written October 15, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
eglistefsn
Helsinki, Finland1 contribution
Mar 2023
We ordered a last minute private transfer from Interlaken to Andermatt.
Locally nobody was able to provide the Service - Alptransfer succeded to provide a outstanding car available within very short period of time. Driver was very friendly.
Locally nobody was able to provide the Service - Alptransfer succeded to provide a outstanding car available within very short period of time. Driver was very friendly.
Written March 28, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear customer,
Thank you for choosing us! We are thrilled to hear that we were able to meet your needs and provide an outstanding service, even on short notice. At AlpTransfer, we strive to go above and beyond to ensure our customers' satisfaction.
Thank you once again for your kind review. Should you require our services in the future, please do not hesitate to reach out. We would be more than happy to assist you.
Best regards,
AlpTransfer Team
Written June 5, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Debra
Michigan21 contributions
Sep 2024 • Family
We loved working with Alptransfer on two different legs of our trip around Switzerland. The first was with Andrew, who picked us up from our hotel in Zurich and drove us to Lucerne for a lunch and brief stop to walk around the city, and then on to Lauterbrunnen so we could catch a train up into the mountains. Andrew was incredibly accommodating and a great conversationalist, providing us with lots of interesting insights into life in Switzerland. He made everything easy and we felt so lucky to have him as our driver for the afternoon.
Also, scheduling through the Alptransfer website was simple and easy, and they provided helpful updates and reminders prior to and during the trip. A+ service all around.
Also, scheduling through the Alptransfer website was simple and easy, and they provided helpful updates and reminders prior to and during the trip. A+ service all around.
Written September 15, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Debra,
Thank you for your wonderful review! We’re delighted to hear that you enjoyed both of your trips with us and had such a great experience with Andrew. We’re glad he could make your journey so enjoyable and informative.
We look forward to welcoming you back on your next visit!
Best regards,
AlpTransfer Team
Written September 19, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael T
1 contribution
May 2024 • Couples
Best airport transfer service in Switzerland, and perhaps all of Europe. During our trip across multiple European countries, we utilized various airport transfer services, but Alp Transfer was the only company that not only met but exceeded our expectations.
Unlike many other airport transfer companies in Europe, which often use Uber or taxi drivers, Alp Transfer employs professional and friendly drivers. Unlike our experience in Amsterdam, where our driver was already accepting another pickup before dropping us off and rushed the drop-off, Alp Transfer's drivers prioritize safety and comfort, ensuring a smooth journey right up to the gate.
Their communication team is excellent, and we wouldn't hesitate to use their services again if we return to Switzerland. I highly recommend them!
Unlike many other airport transfer companies in Europe, which often use Uber or taxi drivers, Alp Transfer employs professional and friendly drivers. Unlike our experience in Amsterdam, where our driver was already accepting another pickup before dropping us off and rushed the drop-off, Alp Transfer's drivers prioritize safety and comfort, ensuring a smooth journey right up to the gate.
Their communication team is excellent, and we wouldn't hesitate to use their services again if we return to Switzerland. I highly recommend them!
Written May 17, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear customer,
Thank you very much for your kind review! We are delighted to hear that you had an excellent experience during the transfer service and that it exceeded your expectations.
If you ever require our transportation services in the future, please do not hesitate to reach out again. We would be more than happy to assist you.
Safe travels,
AlpTransfer Team
Written May 20, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lilit A
1 contribution
Oct 2023 • Friends
My trip to Switzerland exceeded all expectations. From the efficient organization at Zurich Airport to the expertly designed itinerary and knowledgeable guide, every aspect of the trip was meticulously planned. The natural beauty of Switzerland, as well as the cultural richness of its cities, made this trip a marvel. Thank you for everything.
Written November 2, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karen G
1 contribution
Apr 2024 • Business
We made a reservation and as things do happen, our flights changed and we asked to adjust the transportation on this booking. NO!
"Unfortunately, as per the terms of your booking, it is nonrefundable and non-amendable. Therefore, we are unable to adjust the service to accommodate the change in arrival airport from ZĂĽrich to Basel. If you decide to cancel the booking, kindly note that no refund applies."
"Unfortunately, as per the terms of your booking, it is nonrefundable and non-amendable. Therefore, we are unable to adjust the service to accommodate the change in arrival airport from ZĂĽrich to Basel. If you decide to cancel the booking, kindly note that no refund applies."
Written April 30, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Customer,
Thank you for sharing your feedback with us.
We understand your frustration regarding your recent experience. It's important to note that when you selected the special discounted price option during booking, it was clearly highlighted that these bookings are non-amendable and non-refundable. We strive to provide transparent information about our booking options to ensure our customers can make informed decisions. As you may recall, when opting for a non-refundable option, customers are advised to be prepared for the consequences.
We appreciate your understanding of our policies and hope for the opportunity to provide you with a more satisfactory experience in the future.
Written May 1, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
zdsfgs
Cary, NC12 contributions
Nov 2023 • Couples
Outstanding experience. Drivers were prompt, courteous, experienced, and informative. Both drove seemingly brand new, most comfortable Tesla sedans. The first was from Greece, but she knew the area extremely well and got us to our Zurich hotel quickly. Our second driver ferried us to Basel and was very knowledgeable about Switzerland while very curious about the States. He was a world traveler and asked as many questions as he answered for us. This turned into an extremely pleasant interaction on our drive, and we were very grateful to have met him.
I would highly recommend Alp Tranfer for any of your transportation needs in Switzerland.
I would highly recommend Alp Tranfer for any of your transportation needs in Switzerland.
Written November 28, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear customer,
Thank you for your kind words and for taking the time to share your positive experience! We are happy to hear that you had a great time with us.
We look forward to welcoming you back on your next visit and providing you with another exceptional transfer service.
Thank you once again for choosing AlpTransfer, and we hope to see you soon!
Best regards,
AlpTransfer Team
Written November 29, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
W3513SDmichaelb
Oklahoma City, OK94 contributions
Oct 2024 • Couples
Top notch! As we were pulling into the Basel Hauptbahnhof, the driver called me to let me know where he was outside the station. After that, we picked up our bags and were met by our driver. What a way to go. Direct travel and baggage assistance made it a smooth transfer for us. Could not ask for more. No travel anxiety when they make sure you are taken care of away from home.
Written October 26, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Michael,
Thank you for your amazing feedback! We’re delighted to hear that you enjoyed your transfer in Basel. Our goal is to ensure you feel well taken care of and everything is stress-free.
We look forward to serving you on your future travels!
Best regards,
Customer Support / AlpTransfer.com
Written November 1, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mariana R
Pembroke Pines, FL22 contributions
Sep 2024 • Couples
Mr. Payan met us at the airport at the exact time and place. He was very knowledgeable about the city and its surroundings. The vehicle was clean and modern. He not also was the driver but his insight about private tours around the area was outstanding. Thanks to him, we booked an additional tour. It was a two-and-a-half-hour drive, and he kindly stopped for coffee and the restroom.
Written September 5, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear customer,
Thank you for your kind words! We are thrilled to know that you enjoyed your transfer from Zurich to St. Moritz. We will certainly pass on your compliments to Payam.
We look forward to serving you again in the future!
Best regards,
AlpTransfer Team
Written September 10, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hardyhibiscus
Toronto, Canada33 contributions
Sep 2023 • Couples
The experience varied depending on the drivers. One driver was experienced and informative. One was friendly but new to Switzerland and had trouble finding the attractions as the GPS was unreliable. One was very quiet.
Also, I wish AlpTransfer would provide the driver's name, contact number, and vehicle type for identification purposes once the job is assigned, like the other chauffeur company I used on the trip. It was awkward trying to locate the correct driver/vehicle on the day in question.
Also, I wish AlpTransfer would provide the driver's name, contact number, and vehicle type for identification purposes once the job is assigned, like the other chauffeur company I used on the trip. It was awkward trying to locate the correct driver/vehicle on the day in question.
Written October 1, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
No questions have been asked about this experience
*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
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