Customwalks
Multi-day ToursWalking ToursWine Tours & Tastings
About
Extraordinary small group guided walking/hiking tours in Europe and New Zealand since 1996. We have week long tours throughout Italy, France, Spain, Greece, and Croatia that anyone can join. We also specialize in customized travel for small groups. Guided is good. We take the hassle out of travel, so you can take a break, relax, and truly enjoy.
Siena, Tuscany, Italy

Awards
Travelers' Choice
2023
Travelers talk about
(11 reviews)
(7 reviews)
(6 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles133 reviews
Excellent
132
Very good
3
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WichitaAnnie
Wichita, KS9 contributions
5.0 of 5 bubbles
Jul 2022
This trip was fabulous in every way. The Dolomites are unlike any other place in the world and the hut system that supports this hike with a place to stay and a good meal are amazing. This is my second guided hike with Marco and Dennis. I can't imagine anyone better. They take care of every detail with ease. They troubleshoot the unexpected with professionalism and still insuring that you get the best hike possible every single day. The hiking was hard, yet rewarding and the descriptions provided by Customwalks ahead of time were well articulated and spot on. I was sad to leave the Dolomites and am already planning for my 2023 hike, returning to Italy again.
Written August 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Claude D
2 contributions
5.0 of 5 bubbles
Jul 2022
The Greece Meteora and Zagori hiking tour (July 2022), led by Dimitris, took our group on trails leading to villages where very few tourists venture in the mountains of Epiros. The scenery was different each day, literally breathtaking when we arrived at the Vikos Gorge. We filled our water bottles from springs that come out of the rocks, ate wild strawberries, picked up sage and oregano along the way. Our hosts in Dilofo and Megalo Papigo offered comfortable rooms, fabulous breakfasts, smiles and kindness.
Dimitris was an excellent shepherd, making sure that our small flock moved carefully, each at one's own pace while keeping together nonetheless. He also helped us at the end of the trip in our travel arrangements, finding a bus, a taxi, or renting a car. He has a deep knowledge (ethnography, history) of and a passion for the area.
Written July 20, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tom T
San Diego, CA58 contributions
5.0 of 5 bubbles
Sep 2023 • Couples
My wife and I and one of her friends took Customwalk’s Tuscany Wine & Hiking tour in September 2023 (the two of them were repeat Customwalkers, this was my first trip with them.) What’s not to love about walking in picture-perfect Italian villages and wine-growing regions and feasting on amazing Tuscan wine and food. Francesca was a perfect guide, always flexible and accommodating to our group’s preferences and energy levels, plus she’s such a fun person to be with.

Customwalks has great relationships with local businesses in the region that we wouldn’t have found on our own, and we always felt like an “insider” enjoying all the amazing meals and tastings featured in our itinerary. Other tour highlights included a visit to a ceramics workshop and store (wonderful souvenirs!), a superior guided tour of Siena, and a master class with a noted winemaker. Our only regret is that we didn’t buy more wine to enjoy later!
Written January 23, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

happytravelers373
Atlanta, GA3 contributions
5.0 of 5 bubbles
Jul 2019
Traveling with Custom Walks in Sicily was outstanding. From our first morning on the snow covered crest of Mt. Etna to several days later walking the beaches along the southern coast. This was our fourth walking tour with Custom Walks and we have never been disappointed. The personalized care by Brett and his superb team of
guides keeps bringing us back to explore again. The attention to detail for dining, lodging, and interaction with the local populace all come together for a very
incredible, edible adventure.
Written June 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

DrbHiker
Pittsford, NY3 contributions
5.0 of 5 bubbles
Sep 2023 • Family
We have always had great experience with Customwalks, but for our Provence tour in 2023, Brett and his staff took things to another level for us. My wife came down with Covid the day before the tour was to start and I came down with Covid two days later. This could have ruined the tour for us, but Brett made it possible for us to complete the tour while staying isolated from guides and tour participants for all indoor activities. He paid for all the meals we had been promised, even arranging outdoor seating at restaurants and letting us use his credit card to pay! We rented a car to transport from location to location so no one was exposed. Of course, the hikes were spectacular, as always. We recommend Customwalks highly and look forward to future tours with them.
Written November 28, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Seattleroamers
Seattle, WA34 contributions
5.0 of 5 bubbles
Sep 2021
This hiking tour was absolutely fantastic in every way. My wife and I have been hiking for forty years in many different places in the world and of course in the natural beauty of the Pacific Northwest where we live. However we were blown away by the beauty and uniqueness of the Dolomites. Every day the trails chosen showed different landscapes including beautiful mountain formations, rolling green valleys and various alpine features.This made every hike great in its own way. The lodging in the hotels and rifugi exceeded our expectations with beautiful settings, comfortable sleeping arrangements and INCREDIBLE food. Dennis our guide was terrific . He was very knowledgeable of the trails and surroundings, friendly and engaging , and worked hard to ensure that every day's activities ran smoothly and worry free for us. We cannot say enough good things about him and this tour. Lastly, Brett the owner of Customwalks is a pleasure to work with and it was obvious from the start that he wanted this to be as good an experience for us his customers as possible. The other people on this tour were just as delighted with it as we were. We hope to do more tours with this truly excellent company.
Written September 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

EDBdc
Washington DC, DC11 contributions
5.0 of 5 bubbles
Sep 2020
I went to the Dolomites in 2019 with Brett and Manu. The Dolomites were a revelation, and I am eager to return as a result of this trip, which I think back to frequently. I booked through REI, but it was Customwalks that handled absolutely everything – the itinerary, the rifugios in the mountains and the charming hotels in San Candido and Cortina, the meals, getting us to and from the mountains – really everything but the weather, and they are expert about that too. Brett and Manu are unfailingly professional and a lot of fun besides. It was a demanding itinerary, that they managed perfectly. It was a congenial group, which was great since I went on my own. I really can’t say enough good things about Customwalks and I am eager to hike with them again.
Written April 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Hotspur3
Needham, MA4 contributions
5.0 of 5 bubbles
Sep 2022
In September 2022, We went on a weeklong tour of The Dolomites, the CustomWalks Grand Traverse, and it was fantastic hiking adventure! It’s hard to imagine a better hiking experience in The Dolomites, and CustomWalks offered and delivered a great trip. The hikes, meals, and accommodations were uniformly excellent, and I have no hesitation in recommending this tour based on our experience.

The information provided by CustomWalks prepared us well for our trip, and their information and guidance was on point and accurate. We started and ended the tour with beautiful and scenic day hikes around San Candito and Cortina, the two bookends of our trip. The hotels were lovely and well located in the city centers. In go back to stay in both of these hotels, and they both would be a perfect for either a hiking adventure or a honeymoon. In the middle of our tour, we hiked Refugio to Refugio, and while the accommodations were a more rustic, it was a very comfortable and authentic Italian hiking experience - with five-star dining and incredible vistas at every stop.

More, the trip was extremely well organized and we enjoyed a week of fantastic hikes and meals without needing to deal with the planning and logistics of traveling in a foreign country. Our guide Dennis was an excellent host and he gave us a good preview of our days, helped us maintain an enjoyable pace on the trail, and was just a great ambassador and dinner companion. If you are a hiker looking for a challenging and thoroughly notable hike through the Dolomites, this is the trip for you.
Written December 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Pacifican5336
San Francisco, CA4 contributions
5.0 of 5 bubbles
Jul 2022 • Couples
Great experience hiking the Dolomites. Our guides Denis and Marco did an outstanding job adjusting to challenging conditions between drought and sudden thunderstorms. They offered options for members of our group to make sure each of us was challenged, but not beyond our capabilities. Dinners at the Refugios were great.
Written September 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tina_Rei23
Ottawa, Canada13 contributions
5.0 of 5 bubbles
Jun 2022
This trip is one of the best travel experiences I've ever had. Like all Customwalks tours, it was impeccably organized, with everything running like clockwork. Brett, the company owner, solved a couple significant challenges (not of his own making) without interrupting our experience in any way. He's a total pro. Meanwhile, the scenery was spectacular, the food and wine excellent and the company warm an entertaining. Our guide, Marco (and Rachele, in training) were knowledgable, entertaining, and always so accommodating. They wanted our experience to be perfect, We ate amazing food, drank delicious wine and slept comfortably in the most extraordinary surroundings. If you're a hiker, DO THIS TRIP. You will thank yourself.
Written July 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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