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My Florence Tours

San Gimignano, Italy
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My Florence Tours
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Elizabeth T wrote a review Sep 2019
Vancouver13 contributions23 helpful votes
Knowledgeable leader. Amazing person who cared for us all. He shared personal views and highlights and made the trip very special. His name is Luca!!
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Date of experience: July 2019
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geezergal55 wrote a review May 2019
hobe sound florida126 contributions121 helpful votes
We had a good tour with Julia so we were surprised & disappointed when it ended 1 hour early! The tour states 12:30-2:30, yet Julia said ciao at 1:30. :( Also the brochure states that the first stop would include "mixed crostini, salami, cheese & a good glass of Chianti"-we never got any of that! Maybe in the missing hour it might have been included? Too bad to give a poor rating, delightful people & delicious stops, just felt cheated by not getting what was promised. Beware!
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Date of experience: May 2019
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M7007M wrote a review Jul 2018
Houston, Texas11 contributions4 helpful votes
MyTour company, Florence. San Gimignano, Siena, Chianti tour, July 2018. Bus has no air condition or WiFi (despite claims on it brochure), It is essentially a tourist shops tour. Entrance fees to attractions not included. Meager lunch where they sell you wine. The company had collected nearly 4000 euros from the customers on that bus for one day but could not offer much more than a hot metal cage in July to its customers. Shameless tour company. The guide was no better than a random person who had memorized some tidbits.
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Date of experience: July 2018
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Janet K wrote a review May 2017
Syracuse, New York6 contributions
A friend and I booked this tour to be picked up in Montecatini. We arrived early for the 730am departure...our driver came but said there was one more person coming. He wanted 30 mins past our scheduled departure for someone that didn't show. We were being taken to Florence to meet up with the bus of other tourists. Of course we arrived late to the bus and hurried through payment, rushed to the bus because "we" were late. Getting on the bus the tour director of course made the announcement that the late arrivals were finally here, making us feel like crap and putting the blame on us. San Gimignano was beautiful but not enough time there. The wine tour was another story...after finishing lunch we were supposed to be given after dinner drinks, but the staff rushed us through dessert and out of the building (with one of the staff yelling in Italian the whole time)....never saw the special drink we were supposed to have. In Siena the tour guide went so fast through the streets some of the group couldn't keep up with her or hear what she was saying....it was hard on the older tourists that didn't expect a rush tour. The bus was so so, seats close together, my knees hitting the seat in front of me and I'm not that tall. Was going to book another tour but after this day definitely not....you would be better driving to Siena or San Gimignano!
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Date of experience: May 2017
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Brunaviana wrote a review Jan 2017
Montreal, Canada3 contributions
Well organized tour, competent guide. Unfortunately, we found out that Mytours hasn't been paying their emplyees (guides and drivers) for the past three months. Will never take their tours again.
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Date of experience: January 2017
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