Smile & Ride
City ToursBike ToursGear RentalsSightseeing ToursSelf-Guided Tours & Rentals
9:30 AM - 1:30 PM, 2:30 PM - 6:30 PM
Monday
9:30 AM - 6:30 PM
Tuesday
9:30 AM - 6:30 PM
Wednesday
9:30 AM - 6:30 PM
Thursday
9:30 AM - 6:30 PM
Friday
9:30 AM - 6:30 PM
Saturday
9:30 AM - 6:30 PM
Sunday
9:30 AM - 1:30 PM
2:30 PM - 6:30 PM
About
At Smile&Ride, we are specialized in bike rental and self-guided tours to discover Tuscany away from tourist crowds, admiring breathtaking places, enjoying wine and olive oil tastings, to give you the genuine Tuscan experience. We think that biking in Tuscany is an ideal option for cycling enthusiasts of all levels, Tuscany can truly be said to be a land of cyclists. Our Bike Rental is located 50 meters from the main railway station of Pisa ( Tuscany ), a few minutes from the Pisa airport. We can offer different kind of bikes: city bikes, trekking bikes, e-bikes, e-Mtb, gravel bikes, road bikes, Mountain bikes, etc... Are you ready to choose your style with Smile & Ride?
Pisa, Tuscany, Italy

Awards
Travelers' Choice
2024

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Travelers talk about

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles330 reviews
Excellent
315
Very good
10
Average
2
Poor
1
Terrible
2

Teun H
Amsterdam, The Netherlands135 contributions
5.0 of 5 bubbles
Sep 2021 • Couples
Great bike rental, with bikes in excellent condition. We rented the touring bikes without a guide or group and just set off on one of the proposed routes (Pisa to Lucca and back).
The route was 100% correct and easy to follow and provided some beautiful sights, all roads were proper roads (although part is “off-road”, for which the touring bikes are well equipped).

The people at the bike rental were super friendly and enthusiastic. They provided all the right information and offer a lot of help if needed.
Written September 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you! We know with our App we made it easy to follow best track to reach places, we are happy you enjoy our self-guided tour!
Written March 17, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

jackieb0y
Bridlington, UK61 contributions
5.0 of 5 bubbles
Sep 2020 • Couples
We hired some bikes through this company for our cycle tour around tuscany. We emailed elena several times before our trip and communications were excellent. The bikes were set up when we arrived and were high spec carbon road bikes. We also were able to leave some bags at the shop for a few euros a day. The cycling was fabulous. We did 150 miles over 4 days to Pistoia and San Gimignano. We had no technical problems and the bikes were very comfortable. Smile & ride also have an app so you can look at local routes. Very nice company to do business with. Thank you Elena!
Written September 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you Jane and Roger! Strong and very nice cyclists from Great Britain! Hope to see you again in Pisa!
Written September 22, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Alice
27 contributions
5.0 of 5 bubbles
Apr 2022 • Business
You will have a fabulous holiday with Smile and Ride. It may be a bit pricier than using routes online and renting cheap bikes but going with Smile and Ride is worth every penny. There are a range of bikes of great quality, Mario and Elena obviously take care and pride in their maintenance and in making sure that every customer gets a bike which suits them. I had such a good experience that I returned for 3 days of cycling! The only times I wasn't having a fabulous time was when I went off piste from Smile & Ride’s recommendations! The guidance that comes from people who are local, knowledgeable and enthusiastic ensures that you find routes which are beautiful, safe and - if you like - challenging! I previously read a criticism about water/food stops along routes and I must say I didnt find any trouble with this at all - I always carry lots of water, was able to top up as I went, and spotted many trattoria and panificio wherever I went (though I fell in love with a sandwich shop in Pisa and so always left prepared!) Cycling to the sea is an easy, flat cyclepath that I imagine would suit families but there are many more interesting directions for the keen cyclist to go! You can be equipped with locks, puncture kits, helmets, phone holders,... Just bring a battery pack to keep your phone alive and prepare for a wonderful day exploring. I'm already dreaming of a bikepacking trip in Tuscany and, when I do, I'll be giving Elena a shout!
Written April 11, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Such a great and detailed information for a bike trip in Pisa ! We are very impressed, thank you so much to appreciate our work, you make us feel so happy! We really hope to see you again, there is still a lot to explore in Tuscany! Smiling rgds, Elena
Written July 30, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Paula W
1 contribution
5.0 of 5 bubbles
Apr 2022 • Friends
We hired two road bikes in April 2022 for five days. Very friendly and professional service. Great communication prior to our trip via email from Elena to make sure we had the exact bikes to meet our requirements. We did 5 days of riding, some using the trains to get to our starting points, so opted for flat pedals which were fine. The area is so beautiful and easy to explore by bike with apps like Komoot. We are planning a return trip and will use the same bikes from Elana but will probably bring our own saddles for extra comfort. I would highly recommend Smile and Ride. Thanks for a great experience.
Written April 17, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

S1mk3
Mortsel, Belgium3 contributions
5.0 of 5 bubbles
Jul 2021 • Couples
This was quite the experience! First of all the owners are very nice and helpful! She really took the time to make sure we had the right bike and accessories for our trip. The tour itself was the really pretty and we spend all day enjoying the views! One tip perhaps, don’t forget to bring a power bank, because the app with the tour really uses a lot of battery. But if you’re still looking for something to do, the trip to Lucca was really amazing!
Written July 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yes! Thank you! Your tip is very much appreciated! We also have power bank available at our bike rental, so if you need one, don't hesitate to ask us! Grazie mille!
Written July 19, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Joris T
3 contributions
5.0 of 5 bubbles
Jun 2023 • Solo
I signed up for the Tuscany trail, a 500 km low profile organised gravel ride with this year about 5000 contestants. My own mountain bike got lost at the airport so I was looking for a rental bike. Smile and ride offered me a new gravel bike. The trail can be demanding and the bike was prepared perfectly for the bumpy gravel roads. The gravel bike that I rode was perfect for the trails and I really enjoyed the whole cycling experience.
Written June 16, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank your for appreciating our bike experience in Pisa, hope to see you another time for new rides
Written June 27, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Hello Kitty
Rochester48 contributions
5.0 of 5 bubbles
Aug 2021
We experienced the most incredible and professional service when using Smile and Ride in August 2021. We dealt with Elena, who was a pure joy. They really mean it when they say ‘Smile and Ride’, it seems this company works with joy in their hearts at every stage.
I was a very difficult and complicated customer with some strange and specific requests that I did not believe could be met, but they were met with 100% accuracy and Elena really bent over backwards for us in order to fulfill everything exactly as described plus more. They went above and beyond and made a million favours for us also.
I cannot say enough good things: very responsive, professional, friendly, extremely patient, flexible. This company truly puts the customer first and I would only use them again when renting bicycles in Italy. Thank you wholeheartedly to Elena and Smile & Ride.
Written September 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your beautiful words, this is a great satisfation for me and my all team, who helped me a lot to do always our best service of bike rental and assistance. We remain at your complete disposal for any further requests. We wish you all the best, Elena
Written September 13, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jen C
Washington DC, DC6 contributions
5.0 of 5 bubbles
Jul 2024 • Family
We rented a house in Tuscany and contacted Smile and Ride for bike rental. Elena was wonderful through every step. She recommended the proper bikes for our area, delivered the bikes for a small fee, set us up with the proper helmets, locks and cell phone holders. Checked in to be sure everything was satisfactory the next day. We had so much fun with the bikes, even the kids had fun riding with the adults. Many thanks Smile and Ride, we loved it!
Written August 4, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your great feed-back. We delivery and collect the bikes everywhere in Tuscany, and we take care of families, with kids bike and other accessories like trailers, etc... WE really hope to meet you again in Tuscany! Smiling rgds, Elena
Written August 25, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jenny K
1 contribution
5.0 of 5 bubbles
Aug 2024 • Friends
I hired a road bike from smile and ride for a bike trip and it was brilliant. They took time to get the fit right and the bike came with all the accessories that I needed and rode beautifully. I would highly recommend smile and ride.
Written August 6, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Thomas P
Malmö, Sweden7 contributions
5.0 of 5 bubbles
Jul 2023 • Solo
Top experience. They had my gravel bike all prepared with short notice (I booked the evening before). Carbon frame, clean, very well tuned gears and brakes. Friendly staff which also showed interest in the route I had planned to do (to Lucca and back) with great suggested adaptations (to avoid a tunnel and to do an extra loop to see an amazing view over the lake on my way back to Pisa. Professional and friendly. Couldn’t ask for more.
Written July 7, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you Thomas for your feed-back regarding our gravel bike experience! We are happy you enjoyed and we hope to meet you again! smiling rgds, Elena and Mario
Written July 8, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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