I am not usually compelled to write reviews, but after a two week trip to Europe, using tour guides and transportation almost daily, we really felt it necessary to commend Nicola Scovenna. Suzy's communication was comforting and attention to detail was far over and above the rest. Nicola was the only company that called a day before to ask whether we needed anything the following day, such as a car seat for our children. A call!! That was awesome! Thank you for that Suzy!! Given most of the experiences we had prior on our trip, this was more comforting than you could know.
THEN, on the day we were picked up, we had the pleasure of meeting Maria Clara! If you are ever so lucky to see she will be your guide, you are in for a real treat! Clara made us feel, in an instant, that we were being picked up by family. She isn't a driver, or a guide, she was family. This lasted from the minute we met her to the minute we left the van, and still as I write this. Our day was planned in advance, as best we could. When we started driving. Clara dug in immediately asking us questions and our trip morphed into a much more relaxed perfect day. Just what we needed. We hadn't pre-planned a wine tasting, and Clara worked tirelessly while we were exploring to make it happen for us. Thank you Maria Clara, you will be a friend forever. Thank you Suzy and the rest of the staff at Nicola, for making our trip to Tuscany one our family will cherish always.
