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Papillon Service Italy Tours

#1 of 28 Tours in Livorno
Certificate of Excellence
Sponsored by:
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Address: Via Antonio Pacinotti 80, 57128, Livorno, Italy
Phone Number: +39 348 032 9558
Recommended length of visit: More than 3 hours

Papillon Service is a professional passenger transport company based in...

Papillon Service is a professional passenger transport company based in Livorno (Tuscany). We offer car & driver services for excursions and transfers throughout Italy and the French Riviera.

We pride ourselves on having the highest standards of luxury, reliability, safety, convenience and personalized service. We operate legally and in accordance with local regulations. We are properly insured and pay our drivers an ethical wage.

From simple transfers to full-day tours and shore excursions, Papillon Service guarantees a quality service every time at the most competitive prices.

Cruise passengers will want to note that we have a "Never Miss the Boat" guarantee. In all our years in business we have never caused a client to miss their sailing.

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TripAdvisor Reviewer Highlights

Read all 263 reviews
Visitor rating
  • 241
  • 14
    Very good
  • 3
  • 3
  • 0
Don't miss the Cinque Terre

Papillon Tours is an excellent choice. Our boat had to dock at La Spezia due to weather, and they wrote me before I even knew! They met us there and took us by van to 4 villages... read more

5 of 5 bubblesReviewed 3 days ago
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263 Reviews from our TripAdvisor Community

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Showing 261: English reviews
Level Contributor
50 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

Papillon Tours is an excellent choice. Our boat had to dock at La Spezia due to weather, and they wrote me before I even knew! They met us there and took us by van to 4 villages in the Cinque Terre. It was November so the ferries had stopped running, but traveling by van was fine. Our driver was excellent,... More 

Thank autigerinnc
1 review
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Papillon Tours We are just home from our fabulous trip. We booked two tours through Papillon, it was the best decision. Sharon was so amazing, and I thank her so much for her patience and guidance. Then our "best driver in Italy" Paulo took such good care of our two different tours and groups, giving us great information on our... More 

Thank Nancy J
Cleveland, United States
2 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

We booked a car and driver to pick up our party of four when our cruise ship docked in Livorno, Italy. Our driver, Sabrina, was ready and waiting to go. We traveled in a van that was comfortable and easy to get in and out of. Sabrina made our tour very enjoyable as she was both knowledgeable and personable. We... More 

Thank Mary R
Bonita Springs, Florida
Level Contributor
27 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

We used Papillon for all our Italy and France ports while on a cruise. While they were slightly more expensive than the cruise excursions for 2 passengers, they are extremely economical for 4. Regardless, using Papillon is well worth any extra expense. The individualized attention to detail and customization is bar none. We loved the personal interactions with our guides... More 

Thank Delia0725
Round Rock, Texas
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

While on a recent cruise, we booked two tours with Papillon Tours instead of the cruise ship tours. I researched various tour groups and liked the reviews I read for Papillon. Sharon was quick to respond with questions while I was planning our adventure. The first tour was Florence/Pisa. Our driver was Nicolletta and she was amazing. She knew the... More 

Thank Karla V
Bakersfield, California
Level Contributor
12 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Roberto our driver was truly professional . He was waiting for us right on time and from then on totally exceeded our expectations beginning with the very comfortable S class MB vehicle he used for the tour to making sure we didn't miss any interesting sights in Pisa or Florence all while giving us lots of relevant information about the... More 

Thank vjulio007
Level Contributor
7 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

This is a review of the tour company not necessarily of the tours themselves. I started working with Sharon at Papillon about 2-3 months prior to our cruise on the itinerary for our group of 16. We had groups of 10 -16 taking each of the individual tours so there was quite a bit of planning to do. Summary -------------... More 

Thank 874cliffc
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 5 weeks ago

6 of us booked a private tour from Livorno to Cinque Terre on their website. Booking was easy and all questions and requests were answered quickly. Matteo was waiting for us when we got off the ship and drove us to Portovenere where we had time to explore this beautiful town on our own. He arranged a time to meet... More 

1 Thank Robinflagler
2 reviews
5 of 5 bubbles Reviewed October 28, 2016

Our car was waiting at the airport when we arrived. Our driver was very friendly and courteous. We were a party of 4 and had more than enough room in the vehicle. As we drove to the port, he talked about different points of interest. Papillon Tours was referred by friends and we are very glad they did. I would... More 

Thank susieran
New York City, New York
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 27, 2016

Would highly recommend Papillon Tours. We were a group of 4 and were met promptly by our guide Carlo outside of our ships pier. We traveled through the Cinque Terre region, stopped for lunch and also for a wine tasting. Carlo was very knowledgeable about the area. We had enough free time to explore on our own and we were... More 

Thank dakny917

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?