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Papillon Service Italy Tours

#2 of 28 Tours in Livorno
Certificate of Excellence
Sponsored by:
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Address: Via Pacinotti, 80, 57128, Livorno, Italy
Phone Number: +393480329558
Recommended length of visit: More than 3 hours

Papillon Service is a professional passenger transport company based in...

Papillon Service is a professional passenger transport company based in Livorno (Tuscany). We offer car & driver services for excursions and transfers throughout Italy and the French Riviera.

We pride ourselves on having the highest standards of luxury, reliability, safety, convenience and personalized service. We operate legally and in accordance with local regulations. We are properly insured and pay our drivers an ethical wage.

From simple transfers to full-day tours and shore excursions, Papillon Service guarantees a quality service every time at the most competitive prices.

Cruise passengers will want to note that we have a "Never Miss the Boat" guarantee. In all our years in business we have never caused a client to miss their sailing.

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TripAdvisor Reviewer Highlights

Read all 212 reviews
Visitor rating
  • 195
  • 10
    Very good
  • 3
  • 2
  • 0
Private Tour of Cinque Terre

My family had a wonderful trip with Nicoletta to Cinque Terre on our recent vacation. She met us at our cruise ship terminal right at the appointed time with an easy to read sign... read more

5 of 5 starsReviewed 4 days ago
San Diego, California
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212 Reviews from our TripAdvisor Community

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Showing 210: English reviews
San Diego, California
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

My family had a wonderful trip with Nicoletta to Cinque Terre on our recent vacation. She met us at our cruise ship terminal right at the appointed time with an easy to read sign. She took us to the air conditioned van and we were off and away. She was easy to talk to and we were able to ask... More 

Thank whamcf
Macclesfield, United Kingdom
Level Contributor
15 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a day tour from Livorno to Lucca, Florence and then a drive around the countryside. This was very well set up by Sharon who paid a lot of attention to our requirements and on the day we had Roberto as Driver/Guide who was on time at the ship side and explained a lot as we drove around in... More 

Thank JohnSW07
Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed 6 days ago NEW

Felt like a VIP from start to finish of tour. Sharon made everything completely tailored to our requests, our driver was professional, knowledgeable, truly there to please us, show us the sites and keep us safe. Wonderful experience, worth every euro.

Thank ergambi
Montreal, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

Papillon Service is truly a professional and friendly oriented service. My very first contact with Sharon felt as if we've known each other for a long time. Her attention to detail, her promptness in email responses and her knowledge helped us throughout the whole booking. Once the reservation was made, we kept in contact for information of the tour. I... More 

Thank tdaliesio
Melville, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

As a travel agent traveling with a small group of family and friends I took it upon myself to set up port excursions for our cruise on Oceania's beautiful Sirena departing Rome June 25 2016, for a 12 day cruise. While searching Tripadvisor I luckily came on the tour company Papillion Service Italy Tours. I cannot say enough about Sharon... More 

Thank Lindadruck
Level Contributor
54 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

We requested a tour around Livorno for 6 people for the day from our cruise ship. Papillon sent a large comfortable vehicle driven by a wonderful lady, Sabrina. She informed us that according to Italian law she was classified as a 'driver' not a guide, but wow, what a knowledgeable 'driver'! We all thought she was fantastic. She took us... More 

Swansboro, North Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

My extended family(including my father-in-law who has mobility issues and required a wheel chair) took a cruise that included stops in Naples, Rome and Florence. We decided that private tours were best for our group of 7 and I started looking on TripAdvisor and found Sharon and Pappillon. What a great find!! She initially booked tours in Naples and Florence... More 

Thank gregmaready
Bath, United Kingdom
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Niccoletta collected us at our dock. On time and ready and waiting. We were whisked to Pisa, where we were left to wander and soak in the amazing architecture. Then swiftly on to Florence. We had very limited time, but we achieved our aim of visiting the Uffizi, timed tickets all arranged by our tour guide, excellent. At all times... More 

Thank AB1536
Ostend, Belgium
Level Contributor
15 reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We used the service of Papillon for a shore excursion from Livorno. The excursion was a tour to Pisa and Firenze with a chianti wine degustation. Papillon was very accommodating as we wanted to book the tour when it was already closed. Just a few mails to Sharon from the head office and we were added to the group and... More 

Thank duopole
Whittier, California
Level Contributor
5 reviews
3 attraction reviews
5 of 5 stars Reviewed 4 weeks ago

We were promptly met at the pier & ushered off into a comfortable Mercedes. Our driver was knowledgeable & pleasant. We ended up bumping into our friends (booked with another company) and spent time enjoying the sites. The winery was a plus. The Tuscany area was gorgeous. We enjoyed our day.

Thank karenjmak

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Papillon Service Italy Tours and other visitors
13 questions
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St. Catharines, Canada

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?