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Review Highlights
Pisa-Florence-Tuscany Region

We were on a Mediterranean Cruise with Holland America, and decided to book a private excursion... read more

Reviewed yesterday
dp05
,
Burnaby, Canada
Florence Tour

Thank you Papillon Service for providing us with an amazing day in Florence. Once I contacted... read more

Reviewed 4 days ago
psacharin
,
Memphis, Tennessee
Read all 366 reviews
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Papillon Service is a professional passenger transport company based in Livorno (Tuscany). We offer car & driver services for excursions and transfers throughout Italy and the French Riviera. We pride ourselves on having the highest standards of luxury, reliability, safety, convenience and personalized service. We operate legally and in accordance with local regulations. We are properly insured and pay our drivers an ethical wage. From simple transfers to full-day tours and shore excursions, Papillon Service guarantees a quality service every time at the most competitive prices. Cruise passengers will want to note that we have a "Never Miss the Boat" guarantee. In all our years in business we have never caused a client to miss their sailing. Our office staff speaks fluent English.
  • Excellent94%
  • Very good4%
  • Average1%
  • Poor1%
  • Terrible0%
Travelers talk about
“cinque terre” (74 reviews)
“wine tasting” (31 reviews)
“private tour” (39 reviews)
Suggested Duration: More than 3 hours
LOCATION
Livorno, Italy
Write a ReviewReviews (366)
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All reviews
"cinque terre"
in 74 reviews
"wine tasting"
in 31 reviews
"private tour"
in 39 reviews
"cruise ship"
in 56 reviews
"first stop"
in 20 reviews
"chianti region"
in 9 reviews
"santa margherita"
in 5 reviews
"went out of her way"
in 6 reviews
"day trip"
in 21 reviews
"monte carlo"
in 5 reviews
"driver guide"
in 16 reviews
"leaning tower"
in 20 reviews
"pasta"
in 12 reviews
"hour tour"
in 7 reviews
"san gimignano and volterra"
in 4 reviews
"olive oil"
in 11 reviews
"mediterranean cruise"
in 14 reviews
Filter

1 - 10 of 358 reviews

Reviewed yesterday

We were on a Mediterranean Cruise with Holland America, and decided to book a private excursion with Papillon Services. What a great decision! We can't express how much we enjoyed our tour with Rossella. She was right at the port when our ship docked and...More

Thank dp05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 days ago

Thank you Papillon Service for providing us with an amazing day in Florence. Once I contacted Papillon they worked with the sites we wanted to see and made additional suggestions for all. This was our family's first trip to Florence and we were not disappointed....More

Thank psacharin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 6 days ago via mobile

Our guide, David, was punctual and helpful. We had a fantastic day in Pisa, Lucca, and at a winery. I highly recommend this tour and David!

Thank Kristin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
See more reviews
Reviewed 1 week ago

If you ever stop in La Spezia on a cruise, you must do this excursion. Sights are unbelievable and the tour was more extensive and less expensive than what was offered by our cruise ship. Also visited more villages and topped it off with a...More

Thank 444CraigH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago

From the very beginning, initial email they were so helpful, and informative. Julie was quick to respond to my emails, called and answered my questions and offered helpful advice. We used them for Cinque Terre as well as Barcelona walking tour. We did one other...More

Thank 235Yvonne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago

We (2 couples) were looking for a car/driver service as a last minute change in plans while spending 2 days in Cannes off our Celebrity Cruise Ship. I contacted Papillon originally about Livorno but made alternate arrangements but learned they offered services on French Rivera....More

Thank robbtom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

What a fantastic experience. We used Papillon Services 3 different days while on our Cruise throughout Italy. Day 1 Civitavecchia (Rome) - Francisco was unbelievable showing us everything we could possibly see while in Rome for only 9 hours. Car/Van was immaculate and service was...More

Thank nannetteg166
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 14, 2018

My group of 4 friends decided to use Papillon Service when we were on a Mediterranean Cruise with Holland America. This was the best decision we have ever made! In the past we have just signed up with the shore excursions that Holland America had...More

1  Thank P9282TJbarbaram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2018 via mobile

We were a group of 6 and after reading reviews, we decided to try Papillon service. We chose the Pisa/Florence Tour with wine tasting. Our driver, Florian was polite, dependable, relaxed and a confident driver. The car was immaculate and very comfortable. His English was...More

Thank Dmlsun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 3, 2018

Ignazio our driver was on time, helpful and curtious. Lovely conversation, very knowledgeable on the area. We were a group of 7 people from ages 13 - 75. This excursion was an excellent option for us, we saw everything we wanted to see at our...More

Thank nictroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Nearby Attractions
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Ask a question
Questions & Answers
OMELIA P
May 29, 2018|
AnswerShow all 2 answers
Response from Papi90 | Property representative |
Ciao Omelia, we can't provide email contact through Tripadvisor as per their terms of service: you can go directly to our website and send us an inquiry, though. Grazie, Papillon Service Italy
0
Votes
Meg406
May 3, 2018|
Answer
Response from Papi90 | Property representative |
Cara Meghan we just answered you on your private email, for we've received your inquiry through our email address too. We'll look forward to hearing back from you. Papillon Service Italy
1
Vote
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