CASINI FIRENZE by Jennifer Tattanelli

CASINI FIRENZE by Jennifer Tattanelli

CASINI FIRENZE by Jennifer Tattanelli
5
10:00 AM - 7:00 PM
Monday
10:00 AM - 7:00 PM
Tuesday
10:00 AM - 7:00 PM
Wednesday
10:00 AM - 7:00 PM
Thursday
10:00 AM - 7:00 PM
Friday
10:00 AM - 7:00 PM
Saturday
10:00 AM - 7:00 PM
Sunday
11:00 AM - 7:00 PM
About
CASINI FIRENZE was Giorgio Tattanelli’s first store. He started his career as a leather artisan. The family leather production began just after the war in 1945 as a small artisan business hand making bags, wallets and attache cases using only a small group of local expert Florentine craftsmen.Giorgio with his intuitive entrepreneurial side started visiting all the trade fairs around Europe as well as successfully launching his family leather creations in military bases.
Duration: 1-2 hours
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Neighborhood: Oltrarno
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles128 reviews
Excellent
115
Very good
6
Average
2
Poor
2
Terrible
3

Thrifty
8 contributions
1.0 of 5 bubbles
Dec 2020 • Couples
Disaster. Save your money. Jennifer made my $3000usd+ Leather jacket twice-measurements way off. Second one with extra long sleeves too. First one with multiple size issues. Was promised custom jacket made in Italy with my measurements that she took twice when I tried on ones on rack at Worth Ave store. My sales lady at Talbots chain store fits items better than here for a fraction of the cost. Furthermore I had to keep following up and waited almost 10 weeks for this misfitting overpriced jacket that I will take to a local tailor to avoid a third wait and hassel. More money and stress ahead to remedy this terrible experience. I do not recommend this company.
Written April 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

dstravels
11 contributions
2.0 of 5 bubbles
Aug 2013
This review is about the service and by extension, the product. I've traveled to florence multiple times, and my family was a loyal CASINI shopper. We loved this store. I got a really wonderful pair of shoes when I studied abroad. I'm sad to say that my last experience at CASINI was really awful.

Upon returning to this store on our most recent trip to florence, a sales woman was so pushy she followed me out the door. She kept pulling things off the shelves asking what id thought about certain items, even after id told her I looked at everything. Actually, my mom and I were already being helped, but she kept pushing me anyway.

She then proceeded to tell me that the "quality of CASINI is the best there is" and looked at my shopping bag and asked "so you bought a pair of TREMP shoes? Our shoes are better you know TREMP is made in china". That was so insulting. Not only was she telling me my purchase was a "fake", it was nearly degrading how shed said it. As if that tactic would convince me to buy from them. Then she insulted me in front of my mom saying i didnt like anything in the store. I was so furious I stormed out.

IF YOU READ ANY OF THIS REVIEW READ THIS: the sales lady was so pushy, she had claimed the shoe brand TREMP I bought was bad quality made in china. When i returned home I checked the label of the shoes i had bought from CASINI a year ago, the brand was TREMP! Not only did she lie about my shoes, she both dissed her own company and her own knowledge of the brands this store carries. Who knows now whether or not their products are made in china or in Italy (if she says a brand I bought which they carry is made in china).

Look. I want to say this is a good store, but my last experience with their sales people and the questionable products OR questionable knowledge about their products makes me very wary to ever set foot in the store again. Ignorance. Really, such a shame.
Written September 10, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear User Deannashen, I am very sorry to hear what you wrote and since it is your first review ever I bet you got really disappointed. The only things that I do not understand from your review are: 1) We do carry TREMP (is the only line I do not produce) normally in the Fall-Winter and just for the boots, since theyr fitting and quality is extremely good and the products is sold out all the time after few weeks in store 2) TREMP produces everything in SAN MINIATO BASSO (closed by Florence), you can visit their website and also if you like it will be my pleasure to organize a factory visit just for you Having said so, I am shocked that any of my 4 girls that are normally in the store in August could have said something that terrible and I will further investigate. Since it is not correspond to the reality of the fact and more important is unrespectful. I am always responsible for anything that happens in my Atelier so please feel free to refer to me (my personal email is on the internet site and on facebook) and I will appreciate if you can give me any further details about this event. I wish you a plesant fall ahead, Jennifer
Written September 12, 2013
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Campbellreens
Austin, TX8 contributions
1.0 of 5 bubbles
Jul 2015 • Friends
pls know that I never leave bad ratings, but buyers need to be aware of how dishonest the owner and staff of this boutique are. if I could rate Casini 0-stars, I would. after years of shopping with Casini, I've had the absolute worst customer service/experience I've ever had with a shop. they've been untruthful (lied about past orders (a dress arrived to my home in Austin (from Florence) stained and they are now blaming me for it (happened YEARS ago)), manipulative (was promised something with a store credit that they couldn't deliver and they are now saying that I'm being 'difficult'), I've been ignored (they've had 1,000Euro credit due to me for the past year (since July 2015) and choose to not respond/ignore my emails) and treated me absolutely horribly. I'd avoid Casini at all costs. been an extremely upsetting and stressful situation dealing with Jennifer, Olga and other staff members. absolute shame they don't know how to treat customers.
Written June 29, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

BaselTourmaline123
Basel53 contributions
4.0 of 5 bubbles
Nov 2017 • Friends
My friends and I were in their store near the Pitti Palace last week and we bought several items -- I bought a cashmere cardigan for my husband. My friends bought shoes and accessories. We found the selection of clothing, footwear and bags (mostly in the woven Bottega Veneta style) and the quality to be very good. Service was helpful. We had an excellent experience with just one suggestion: stop selling so hard and upselling so relentlessly. If something isn't available in the customer's size or doesn't fit/appeal the way they had hoped...let it go. Better to make just one or two (at most) suggestions for alternatives and then if those don't work out, smile and thank the customer (or potential customer) and say you hope to see them again soon. Don't keep pushing with other items. Other than that, a very positive review and yes, we will be back!
Written November 13, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Leah G
Palm Beach Gardens, Florida1 contribution
5.0 of 5 bubbles
Apr 2013 • Friends
Beautiful purses - bought two and love them. Excellent quality. I purchased a dressier black shoulder bag and a grey tote lined in red suede. It took longer for the purses to reach me (chose the colors in Italy) and the store sent me a hand woven wallet free of charge. Everything was well worth the wait!




Written March 4, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Gonca B
Amsterdam, The Netherlands3 contributions
3.0 of 5 bubbles
I mostly trust in Tripadvisor for my choices. But this time it was a complete shock for me. When i look into tripadvisor for a shopping recommendation, expecting to get an address of a unique and is a really taste of Italian design, I found Casini. We walked and when i see Casini, I was really surprised. Because if Casini is the 'best of best' as many said in these comments, I am really curious what they will say about really good designer shops and very beautiful and uniqe places. Casini has very standart
daily cloths and bags etc. You can find them everywhere in Europe and US.
Written February 19, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear G, I am very sorry your experience with us has not been what you expected. I am glad you had received a service as per our standard and only the product selection has not been positively evaluated. As far as the uniqueness we produce the leathergoods in our own Atelier and we do not sell wholesale to anyone else, this is just to complete the information about the products selection. I hope you will visit us again and this time you will find a selection up to your requirements. Best regards, JT
Written February 20, 2013
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

shelleytoronto1
Toronto, Canada7 contributions
5.0 of 5 bubbles
Oct 2013 • Couples
While visiting Florence in October my boyfriend and I walked into Jennifer's store with the intent of buying a pair of boots that we had seen in the window. We were impressed with the quality of the boots and also tried on a pair of shoes. Little did we know what was lurking around the corner hanging on racks, but the most piece clothing for my type of lifestyle and the fit is superb.
The salespeople were all helpful (thank you Shona) and Jennifer also helped me.
Unfortunately most things fit well and decisions needed to be made.
Two dresses had to be ordered because of colour and size and arrived this week
I look and feel amazing in all the clothes I purchased and can't wait to order some more especially the leather and suede 3/4 frilled jacket
The quality and attention to detail shows and as Jennifer said to me ....I design the clothes with me in mind and I think most women want the same things. Bravo and thanks.
Shelley and Ted from Toronto
Written November 16, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

JMartin81
New York City, NY17 contributions
5.0 of 5 bubbles
Jul 2013 • Family
My family and I were extremely fortunate as our tour guide, Laura, introduced us to the staff at Casini Firenze after my mother asked for a place to find the best quality leather goods in Firenze. My family and I were warmly greeted at the door by three extremely professional and kind associates named Zamira, Rovena, and Sciona. My mother was immediately whisked away to the leather handbags with Sciona, leaving poor Zamira and Rovena to attend to my father and I, who really do not like to shop, and could only think about having a cold Aperol spritz after a long walking tour. However, it took Zamira and Rovena no time to charm us with their sweet demeanors and show us some amazing leather coats. After trying on many leather coats with the help of wonderful Zamira, I narrowed it down to 2 beautiful coats that I had a difficult time deciding on. Meanwhile, Rovena had picked out a beautiful coat for my father, who was then extremely happy as she brought out a nice cold bottle of white wine for him. All three associates were extremely patient as my family and I chose our goods and drank too much of their good wine. Zamira and Rovena were tesoras and deserve extra points for putting up with my father's bad jokes throughout the entire hour we were in the store. In the end, my father and I each purchased a leather coat, and my mother a handbag. Needless to say, our shopping experience was a wonderful and memorable one, and we left the store with huge smiles on our faces. I strongly recommend Casini Firenze to all leather shoppers as not only will you find products of extreme quality, you will have a fantastic shopping experience with their wonderful sales associates.
Written August 26, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dces
New York City, NY14 contributions
5.0 of 5 bubbles
Sep 2012 • Couples
The staff make you feel like a celebrity, the designs are beautiful, the location of the store is very convenient, even my husband that does not like shopping had a fun time and bought some stuff!
Written February 12, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

szakara
7 contributions
5.0 of 5 bubbles
May 2019 • Friends
This classy, beautifully appointed Italian boutique is across from
the Pitti Palace in the heart of Florence’s luxury goods district.
I have visited this fabulous shoppe over the past 30 years. I always
find superb leather goods, silk blouses, dresses, gorgeous silk
scarves and shoes designed by Jennifer Tattinelli, the talented Italian owner
of Casini Firenze. Axsana, a fashion associate is a real professional. She
helped us select the perfect reversible leather jackets and served us delicious Italian wine. She shipped our purchases to us a week after we returned home!
We will return here again and again. Bella Bellisimo!
Written June 25, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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CASINI FIRENZE by Jennifer Tattanelli - All You Need to Know BEFORE You Go (2024)

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