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My Tour in Italy

My Tour in Italy

My Tour in Italy
4.5
City ToursCultural ToursWalking ToursSightseeing ToursCooking Classes
6:30 AM - 11:00 PM
Monday
6:30 AM - 11:00 PM
Tuesday
6:30 AM - 11:00 PM
Wednesday
6:30 AM - 11:00 PM
Thursday
6:30 AM - 11:00 PM
Friday
6:30 AM - 11:00 PM
Saturday
6:30 AM - 11:00 PM
Sunday
6:30 AM - 11:00 PM
About
MY TOUR IN ITALY is a tour operator that leads you to discover the most authentic Tuscany and the best unforgettable places in Italy. It is located in the heart of the Chianti hills, between ancient villages and medieval fortresses, wide lands of vineyards and old towns. It is in this context that every day MyTour takes you with passion to discover the wonders of Tuscany and the most beautiful cities of Italy. Tastings, cooking classes, bike tours, guided tours,vintage cars and motorcycles itineraries. MyTour guides you through unique and unforgettable experiences tailored for you 365 days a year.
Florence, Tuscany, Italy

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Tours and Tickets by My Tour in Italy
Travelers talk about

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles6,174 reviews
Excellent
4,352
Very good
933
Average
336
Poor
202
Terrible
351

PipeBG
Medellin, Colombia28 contributions
5.0 of 5 bubbles
Jan 2020 • Couples
We took the private tour from Florence to San Gimignano, Siena and Montiriggione including a wine tasting at Tenuta Torciano Winery house and was the beat decision to enjoy the landscape, culture, food, wine and the best of Tuscany. Our guide, Lucca, was always willing to answer our questions and has a deep knowledge on the wine varieties of the region. This private tour allow us to go on our pace without the pressure of fulfilling an itinerary. Highly recomended!
Written January 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Customer, We highly appreciate the fact that you are taking time to share your experience with us, and for this awesome ranking recommending our tour. It is a real pleasure for us to know that you had a great day trip in the company of our team, because it is the mission of our team to keep our customers satisfied of our services. We look forward to seeing you again on our tours. Kind regards, My Tour Team
Written January 11, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Oversunsetplain
Allendale, UK62 contributions
5.0 of 5 bubbles
Nov 2019 • Family
I couldn’t put correct date on this review - I did this tour with my two children in August 2019 and originally posted it then. I have had a message to say that I had posted it under the wrong company (one with a very similar name). I would like to re-post the review as we had such a brilliant day with our guide and would like to recommend the tour company to others whenever this type of activity goes ahead again!

Our guide Ms Ivanova was very knowledgeable and friendly. The tour took in many places around the city and we also visited the Uffizi in the afternoon. I was with my children aged 6 and 9 and both really enjoyed this day. They felt included and learned a lot.

The guide met us at the times planned and gave plenty of opportunities for questions and were able to answer any queries. Everything was organised well and went smoothly.

We were unable to book a tour inside the Duomo but actually this one which took us all the way around the outside and to other fascinating parts of the city was perfect for my family.
Written October 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Customer, Thank you for such an amazing review. We really appreciate you for taking your time to leave your review on our correct page after more than one year. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back! Its customers like you that make our job wonderful. We will strive to deliver great experiences consistently, please do come again. Best regards, myTour Team
Written October 27, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Irena
5 contributions
5.0 of 5 bubbles
Jan 2020 • Friends
On Saturday-18 January- I went to visit Siena,San Gimignano and Monteriggio. All beautiful magic places worth seeing. The tour also included Chianti tasting and I can also recommend it.
Written January 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Customer, Thank you for taking time and writing this amazing review. We feel lucky for customers like you because we work hard to meet expectations like yours and we are are glad we hit the mark on you. Thank you also for recommending our tour. We hope to have you again on our tours soon. Best regards, My Tour Team
Written January 20, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jagadish Santhana Gopal Krishnan
Zug, Switzerland1 contribution
1.0 of 5 bubbles
Jul 2024 • Family
Recently I was on vacation to Italy with my family ..I booked a day trip from Milan to Lake Como and Lugano summer day trip online in My Tour in Italy website ..after couple of days i got a call from them saying there is no place in that tour and proposed Lake Como and Bellagio trip for which I confirmed ..But I was wondering how come after booking they say there is no slot available .. This was my first bitter experience with them .. And on the day of tour which is on 29th July based on the meeting point location given in the booking we were exactly on time ,but to my surprise no one was there .. I called the Customer care and they asked me to wait and will try to locate the guide .. after multiple calls they mentioned that the trip is changed from 8 am to 8.30 am so guide will be there soon .. i was just moving around that meeting point location checking with every other touring company , but no one was familiar about My Tour in Italy .. Further calls with Customer care , they mentioned that they couldn't locate the guide which frustrated me a lot .. Finally i mentioned to cancel the trip , as the time was already passed 8.30 am and asked for refund for which they confirmed that the refund will be made .. i also got a mail from them confirming that refund will be made so i thought though there was some confusion , they are professional to acknowledge the problem and attend customer with care .. I waited for few days , no refund and i started following up.. To my surprise they sent me a mail saying that after thorough investigation I was not there in the meeting point ( they shared some picture of a meeting point , not sure when this was taken ) and refund will not be made .. I sent several mail communication to show the proof of my dropping location ( Uber receipt, time etc ) , but they continued to send mails saying that refund will not be made .. This is so unprofessional .. They cannot make Customer suffer like this.. Even today I got a mail saying that I was not at the meeting point and nothing can be done .. I sent a pic of my family sitting just opposite to the meeting point and they say its not correct , i sent my uber receipt with the drop point exactly as mentioned in the booking , they dont care , when i called Customer care so many times when i was stranded and asked for guide contact , they did not share .. Why Customer care did not tell me to take a picture at the meeting point if the guide was not seen , why they confirmed that they will refund?
This is very unprofessional and i will never use them or recommend them to any of my family or friends .. I would still insist for a refund from them and will continue my protest ..
Written August 15, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Customer, Thank you for taking the time to share your feedback. We deeply regret to hear about the issues you encountered with the tour on July 29th, and I appreciate the opportunity to address your concerns. We totally understand from your description that there were significant challenges on the day of the tour. We informed you during our phone conversations that we were unable to reach the guide, and we acknowledge that this should have prompted us to request more detailed information about your exact location at that moment. We recognize that this oversight contributed to your frustration, and we apologize for any inconvenience this may have caused. Following a thorough investigation, including reviewing evidence provided by our partner, it has become apparent that the guide was present at the designated meeting point throughout the time. The photograph you provided shows a location that differs from the meeting point specified in your booking. Furthermore, our records indicate that other customers were present at the correct meeting point as outlined in the voucher. Initially, we agreed to process a refund based on the assumption that there might have been an error on our part. However, upon further examination and confirmation from our partner, it is clear that the location where you were waiting did not align with the meeting point indicated in the booking details. It appears that there may have been a misunderstanding regarding the exact location where the tour was to commence. We sincerely regret any confusion and frustration this situation has caused. Our primary goal is to provide a seamless and enjoyable experience for all our customers, and it is disheartening to hear that we fell short of meeting your expectations. After careful consideration of all available evidence, we have determined that we are unable to offer a refund in this case. Please understand that this decision is based on the documented facts and is not intended to reflect on your experience personally. We strive to ensure fairness and accuracy in all our operations, and this decision reflects the evidence available to us. We appreciate your understanding of the situation. We value your feedback as it helps us improve our services and prevent similar issues in the future. Thank you once again for your time and patience. Best regards, My Tour in Italy team.
Written August 30, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Yoke
8 contributions
2.0 of 5 bubbles
Feb 2020 • Family
Our group from Siena was aggregated with a much bigger group, probably from outside Siena, for the walking tour making it a group of more than 30. We could not hear the guide well. Her microphone was not working properly and her English was quite hard to comprehend. It became a struggle just to understand what the guide was saying. One other grievance was that my walking tour was advertised as 1.5 hours. However, it lasted only one hour.
Written February 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Customer, Thank you for taking your time to share your experience with us as we highly appreciate every opinion of each one of our customers as they help and lead us to improvements. We are sorry to know that you had issues on comprehending the guide given that her microphone was not working properly but she informed us that this occurred due to the humidity that day. However, we thank you for noticing this and bringing it to our attention, since we have taken care to resolve this issue and make sure to avoid a similar situation in the future. We ensure you to take into consideration all your recommendations so they can lead us to always be able to provide a better service to our customers. We also look forward to having you again on our tours so we can have the possibility to leave a better impression on you. Kind regards, My Tour Team
Written February 13, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

girlintheyellowcoat
Sydney, Australia1 contribution
5.0 of 5 bubbles
Jan 2020
Went in the winter as a group of 4 friends on this day trip tour to Pisa, San Gimignano, Chianti and then Siena. The tour was true to its description. Really liked the fact that we went to Pisa in the morning as the morning sunlight was gorgeous and the views from San Gimignano were beautiful too. We stopped for lunch in Chianti - didn't see much of Chianti apart from the bus and the winery where we had lunch but the food and views were nice! Headed to Siena in the afternoon right before sunset where we had a walking tour. Only thing to note is that the whole bus tour was in English, Spanish and Portugese so there were times in between each language. Other than that, the tour guides were really friendly and happy to answer questions. Overall, a very good experience of the Tuscan countryside if you're tight on time / can't drive.
Written January 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Customer, We really appreciate you for taking your time to share your beautiful experience with us, and thank you so much for such an amazing review. Our customers satisfaction is our goal and priority, so it is a great pleasure for us to know that you enjoyed yourself during the tour in the Tuscany countryside and consider it as a very good experience. We feel lucky for customers like you because we work hard to meet expectations like yours and we are happy to know that we hit the mark on you. Hoping to see you again on our tours in the future. Kind regards, My Tour Team
Written January 28, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Anne M
Eastbourne, UK10 contributions
5.0 of 5 bubbles
Jul 2023 • Family
INFO TAB TOURS - LECCE
We went on the 2 hour walking tour of Lecce which was thoroughly enjoyable and informative. We took the 5pm tour to avoid the worst of the heat. Max was our tour guide, his fluent English and deep knowledge of Lecce made the tour very educational and interesting. We learnt a lot about the history of Lecce in that 2 hours. There was a reasonable amount of walking but with plenty of stops on the way it was very doable even for my husband who has mobility issues. Thoroughly recommend.
Written July 21, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear customer, Thank you for sharing your feedback with us. We are glad to hear that you had an enjoyable experience while our tour. Thank you for choosing us to travel through Italy. Many thanks about recommending it to other customers. Hope to see you again on our tours in the future. Best regards, My Tour in Italy team.
Written July 21, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Carol C
1 contribution
2.0 of 5 bubbles
Oct 2024 • Friends
I booked a trip to Montalcino, Pienza, and Montepulciano. The tour completely left out Montalcino and the tour guide acted like he didn’t know we were supposed to go there. We left from Siena and went to a small winery in Lornano, in Chianti, the opposite direction of the 3 towns we were supposed to visit. Very disappointing tour.
Written October 9, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Customer, Thank you for your feedback. We apologize for any confusion regarding the itinerary. However, we would like to clarify that the tour you booked includes Monteriggioni, Pienza, and Montepulciano, but does not include Montalcino. The route takes guests to a winery in Chianti, which is part of the overall experience. We understand your disappointment and appreciate your understanding of the planned itinerary. If you have any further questions or concerns, please feel free to reach out. Best regards, My Tour in Italy team.
Written October 20, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Frederico C
18 contributions
5.0 of 5 bubbles
Feb 2023 • Couples
Great tour to Pisa, Siena and S. Gimignano. Enough time, good restaurant included (nice food and wine tasting). Paola is an experient guide and provides a lot of info and details, Nat was also very attentive.
Would choose to go again☺️
Written February 6, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Georgie A
Greater Sydney, Australia13 contributions
1.0 of 5 bubbles
Jun 2024 • Couples
We did the Safari Chianti Experience on a quad in the Chianti region. Not long into the day tour, our driver crashed us into a tree. He was distracted by his 4 year old daughter, who was in the front of the quad. I had to go to the hospital and had stitches to my leg and had neck pain. My husband had contusions to his legs also. The manager or whoever he was did not want to give us his details or anything. I had to contact head office via email and report it myself. Absolutely poor service especially when we were in a crash not of our doing!!!
Written June 7, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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