We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Neighborhoods
Neighborhoods
Get directions
Address: 1via Roma, Florence, Italy
Phone Number:
+39 055 213896
Description:

Dating back to 1773, this indoor and outdoor café is centrally located on a...

Dating back to 1773, this indoor and outdoor café is centrally located on a large busy square, making it a perfect spot to drink, have a bite to eat and do some people-watching.

read more

TripAdvisor Reviewer Highlights

Read all 238 reviews
Visitor rating
  • 40
    Excellent
  • 25
    Very good
  • 16
    Average
  • 10
    Poor
  • 18
    Terrible
Decadent afternoon stop off

Visited here twice..It isn't cheap but it is a bit fancy and in the main square so perfect for people watching. Each time we were inside so had a lovely warm spot...Ordered coffee... read more

4 of 5 bubblesReviewed 3 days ago
Ruth O
via mobile
Add Photo Write a Review

238 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 109: English reviews
GA
Level Contributor
26 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
1 of 5 bubbles Reviewed 3 days ago NEW

Wish I had looked up this place first, but in the pouring rain, this restaurant looked warm and inviting. We decided to have a drink and then a late lunch. We were given a menu that had only sandwiches, while clearly, the Italians were given full, large menus. I asked the waiter for the menu and he picked mine up... More 

Helpful?
Thank sunknee
Level Contributor
105 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW via mobile

Visited here twice..It isn't cheap but it is a bit fancy and in the main square so perfect for people watching. Each time we were inside so had a lovely warm spot...Ordered coffee (which comes with cold water and a little Gilli mint!) And a bigne nocciola (hazelnut eclair) which was dense and delicious. Also tried a couple of cocktails... More 

Helpful?
Thank Ruth O
Nis, Serbia
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed January 3, 2017

Their only asset is a good position in the center of the Florence! Without that, I believe they would close this place a long time ago! We wanted to warm up and have some drinks and coffee on New Year's evening. We found this restaurant while wandering around asked waiters politely (in Italian and English) if they have free tables... More 

Helpful?
Thank Mikinis81
San Francisco, California
Level Contributor
191 reviews
70 attraction reviews
common_n_attraction_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed November 11, 2016 via mobile

This place is sinfully delightful. I cannot say enough good things about it. Enter and order a dessert at the counter (they will weight it and they you go and pay for the pastry or cookie). I unfortunately, thought their Ricciarelli Italian cookies were incredible. I am going to buy more before I leave! Everything is fresh is this store... More 

Helpful?
Thank justplanatrip
Portland, Maine
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed November 3, 2016

The place is very modern looking,which should been our first clue. The service was terrible and our server looked pained that she had to wait on us. The food was terrible. Tasted terrible and not well prepared. Would not recommend this place to anyone.

Helpful?
Thank Matt F
Level Contributor
22 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed October 29, 2016

What a gorgeous, old-fashioned chocolate and pastry cafe. It's pricy- 4 tiny chocolates for 10 euros- but so delicious.

Helpful?
Thank Maya M
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed October 11, 2016 via mobile

Went there today for an afternoon snack with my husband on the outdoor seating and were told to pick any seat. So we did and when the waiter came and found out we were only having snacks and coffee (it was around 2 pm and we already had lunch) he had us move to a table without any table setting.... More 

Helpful?
Thank Gina H
Level Contributor
28 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed October 9, 2016 via mobile

We had a small treat and cappuccino each morning before heading out. Our kids (4&6) loved picking things from the counter. We would pull up the single bob stroller so they could stand at the small counter and eat with us. The inside is beautiful and offers a sit down option. You have to pay first before getting the food... More 

Helpful?
Thank Justin B
Shanghai, China
Level Contributor
223 reviews
41 attraction reviews
common_n_attraction_reviews_1bd8 86 helpful votes
4 of 5 bubbles Reviewed October 5, 2016 via mobile

We found Gilli one morning and saw many locals having coffee and pastry. So decided to go in even though it looked really quite posh. You have to pay first and get your coffee. And to be a local, you should have your coffee in the bar standing! Service was actually good! But please remember you have to go and... More 

Helpful?
Thank Keren C
Glasgow, United Kingdom
Level Contributor
32 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed October 4, 2016

After dinner drinks at Gilli, wine quite expensive, asked for a €30 bottle but got charged €35, perhaps they didn't have it in stock, perhaps they just overcharged, either way I didn't leave a tip so balanced itself out. No hassle, just relaxing watching the world go by on the square resting on the comfy sofa's. It wasn't busy so... More 

Helpful?
Thank RossM1980

Travelers who viewed Gilli also viewed

Florence, Province of Florence
Florence, Province of Florence
 
Florence, Province of Florence
Florence, Province of Florence
 

Been to Gilli? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Questions? Get answers from Gilli staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?

Staying in Duomo

Neighborhood Profile
Duomo
Florentia, as it was called by Latins, is permeated by an eternal beauty spread in all corners of the city. The historic center is characterized by the immensity of the Duomo, able to transport tourists into the brightest age of Florence: the Renaissance. Who does not know the Brunelleschi Dome, San Giovanni Baptistery and the Giotto’s Campanile? Everything is enclosed here and it would be easy to imagine the city as it was in ancient times, with maids walking in the main square and horses carrying coaches. Nowadays, roads are busy with street artists. Rustic Tuscan bakeries give way to fashion shops; just stop for a few minutes in the middle of Piazza della Repubblica to enjoy the colors and sweet melody of the carousel that will bring back great memories from anyone’s childhood.
Explore this neighborhood