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Address: 1via Roma, Florence, Italy
Phone Number: 055213896
Description:

Dating back to 1773, this indoor and outdoor café is centrally located on a...

Dating back to 1773, this indoor and outdoor café is centrally located on a large busy square, making it a perfect spot to drink, have a bite to eat and do some people-watching.

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TripAdvisor Reviewer Highlights

Read all 220 reviews
Visitor rating
  • 37
    Excellent
  • 22
    Very good
  • 16
    Average
  • 9
    Poor
  • 15
    Terrible
We went there every night

We stumbled upon it our first night in Florence. By the last night, we felt like old friends. They have a great menu and the service was impeccable. We especially enjoyed our... read more

5 of 5 starsReviewed 4 weeks ago
Maria P
,
Freehold, New Jersey
via mobile
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220 Reviews from our TripAdvisor Community

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Showing 99: English reviews
Nicosia, Cyprus
Level Contributor
9 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

The place is nicely located but lacked service the waiters seem to not care at all for the clients, we waited Almost 30 minutes for a lousy beer. The waiter just seemed to not care at all about anything along with being rude. I do not recommend the restaurant!

Helpful?
Thank Ricardo S
County Dublin, Ireland
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Just returned from our trip to Florence and went to Gilli one night to have dinner. Was very disappointed as the service was terrible! Was waiting 20 minutes for the drinks to arrive after we ordered them, then when the drinks finally came we asked to see a food menu as we had told one of the staff on arrival... More 

Helpful?
1 Thank NicoleCxx
Freehold, New Jersey
Level Contributor
11 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stumbled upon it our first night in Florence. By the last night, we felt like old friends. They have a great menu and the service was impeccable. We especially enjoyed our waiter, Raffael who made us feel like part of the family. A little expensive, but worth it.

Helpful?
Thank Maria P
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 19, 2016 via mobile

Located in central town area of Florence near a merry go round... My wife and I rocked up here for lunch, looked like a nice place. The waiters looked like they were a little bit over their job, no smiles, nothing! We ordered our meals and wasn't really the best. We didn't wait too long for it thou but still.... More 

Helpful?
Thank Rob k
London, United Kingdom
2 reviews
2 of 5 stars Reviewed July 30, 2016 via mobile

An excellent location, however such is taken advantage of. The service is poor where we had to wait far too long for the simplest of drinks and waiters showed very little interest in customers. Do not recommend if you are looking for food other than pastry types, we had a sandwich which looked as if it had been frozen, would... More 

Helpful?
Thank Maisha14
Tuscaloosa, Alabama, United States
Level Contributor
66 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed June 30, 2016

My daughter studied in Florence one summer and this was one of her favorite spots for a sweet treat. They have wonderful pastries, cookies, meringues and jellies. We even got some to bring home. We all enjoyed everything we purchased there! So different from the typical sweets we enjoy in Alabama:)

Helpful?
Thank Rhondia L
Izmir, Turkey
Level Contributor
48 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 30, 2016

fine cafe, best food, good service, excellent place. location is also good. tiramisu is the best in town.

Helpful?
Thank erdogan y
Level Contributor
21 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 23, 2016

I just stopped in here in the morning for a cappuccino, breakfast croissant, and to relax for a bit. The service was great, the patio was clean, comfortable, and peaceful given the location. Had a great vibe and was reasonably priced given it sits in the heart of tourist-ville. Coffee was awesome!

Helpful?
Thank Jayson L
Level Contributor
4 reviews
1 of 5 stars Reviewed June 17, 2016 via mobile

We were seated in the area we chose as it was available. After being seated no one came near us for half an hour . Then I found a waiter and ordered our drinks .....half an hour later no sign of our order..... We just got up and left . Just because they have the best location in Florence has... More 

Helpful?
Thank Arjun S
İstanbul
Level Contributor
24 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 5, 2016 via mobile

Tiramisu and latte were delicious. Thé location was quite good. Florance was a charming beauty. I strongly recommend you to see and eat there

Helpful?
Thank pelinanne

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Staying in Duomo

Neighborhood Profile
Duomo
Florentia, as it was called by Latins, is permeated by an eternal beauty spread in all corners of the city. The historic center is characterized by the immensity of the Duomo, able to transport tourists into the brightest age of Florence: the Renaissance. Who does not know the Brunelleschi Dome, San Giovanni Baptistery and the Giotto’s Campanile? Everything is enclosed here and it would be easy to imagine the city as it was in ancient times, with maids walking in the main square and horses carrying coaches. Nowadays, roads are busy with street artists. Rustic Tuscan bakeries give way to fashion shops; just stop for a few minutes in the middle of Piazza della Repubblica to enjoy the colors and sweet melody of the carousel that will bring back great memories from anyone’s childhood.
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