Tuscany Untouched
Tuscany Untouched
5
Multi-day ToursHistorical & Heritage ToursSightseeing ToursWine Tours & Tastings Day Trips
About
Tuscany Untouched Tours is a unique travel experience agency that focuses on offering visitors to the Tuscan region an opportunity to explore this beautiful area of the world from the perspective of a local under the expert guidance of tour guides who were born and raised in Tuscany. Our tours and experiences are designed to take you off the well-trodden tourist tracks into areas of Tuscany that many tourists simply don’t get a chance to see. With our tours or Vacation Packages, we take you deep into the heart of Tuscany to meet the locals, experience life as it truly is, and explore areas of natural beauty that will take your breath away. With Tuscany Untouched we strive to exceed all your expectations. From the moment you arrive you will feel like part of the family – this isn’t just a tour, it’s the beginning of a wonderful relationship with us and our beautiful country.
Florence, Tuscany, Italy

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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles67 reviews
Excellent
63
Very good
2
Average
1
Poor
1
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0

Julie R
Gilroy, CA7 contributions
5.0 of 5 bubbles
Apr 2022
My husband, parents, and I had a wonderful time on the 7day ultimate Tuscan wine tour. Everything was perfect- from the lovely accommodation at La Ferriera to the fabulous wineries. Paolo was an awesome guide whose knowledge of Tuscan history, culture, and wine made everyday an educational adventure. The itinerary was very well designed focusing each day on a different wine region. The wineries were all small production, family owned establishments producing high quality wines at reasonable prices. It was so relaxing to return each afternoon to La Ferriera for a delicious meal and fall asleep to the sound of the creek that runs through the property. If you are a wine lover, this tour is made for you! I highly recommend Tuscany Untouched!
Written May 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sophie
4 contributions
5.0 of 5 bubbles
Nov 2022 • Friends
Cannot recommend the one day tour enough. Booking was easy and they made accommodations throughout the booking processes that went above and beyond. Our driver was fantastic and knowledgeable. The wineries were of course beautiful and the tours there were fun and informative! Considering the experience the price was MORE than reasonable. 10/10 would do again!! 🥳🇮🇹🍷
Written November 28, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lesley l
Columbia, SC12 contributions
5.0 of 5 bubbles
Jun 2023 • Couples
My husband and I did a day tour of the Chianti region in Tuscany and had the best time! We visited three wineries, each with their own unique stories and wines to taste. The wine was delicious, people were friendly, and the scenery were spectacular. The best part of the tour was our driver Paolo who was friendly, passionate about wine, and knowledgeable of the history and geography of the area. Would highly recommend!
Written June 18, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Fiona F
Sydney, Australia7 contributions
5.0 of 5 bubbles
May 2019 • Couples
My parents just returned from a week in Tuscany with Matteo. Here is their review...."My husband and I have just spent an unforgettable week in Tuscany doing the "La Grandiosa Toscana Tour". Tuscany Untouched came highly recommended from our friends who had done a trip last year and, it did not disappoint. We would highly recommend this tour to anyone wanting to experience the history and unrivalled hospitality of the region. Matteo introduced us to experiences we would never have found and Oscar is a wonderful host at the farmhouse overlooking the valley. Matteo took us to wonderful wineries, local towns and ate amazing local food. Certainly places you would never visit as part of a big tour. We would give Matteo the highest rating and wish “ Tuscany Untouched” a wonderful future".
Sharyn and John Dennis. Sydney Australia
Written May 26, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Sharyn and John, Thank you so much for your amazing feedback! We actually had a such great time together... Fiona, next time will be your time. :) I wish you all the best and see you soon in Sydney
Written May 27, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Matt D
11 contributions
5.0 of 5 bubbles
Jun 2018 • Family
We spent the day as a group of 4 with our tour guide Matteo and met with him at around 10am. The 2hr drive to Bagni natural springs was comfortable and we stopped for refreshments about half way through. The springs were absolutely amazing and leaving early definitely makes a difference as it was relatively quiet when we got there. Matteo organised access for us to changerooms and showers to refresh after the springs. He then allowed us to choose from a number of recommended dinner locations and we selected montepulciano. On the way we visited a local winery and participated in a private wine tasting and tour organised by Matteo which was amazing and felt very exclusive. We then proceeded to Montepulciano where we were given a walking tour and historical rundown before we were left to roam by ourselves until dinner. We reconvened at 7pm for a fantastic 3 course dinner and another wine tasting. I cannot recommend this tour highly enough- well worth a visit!
Written June 27, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Matt & Family, Thank you very much for your great feedback! I am glad you guys had an amazing time and I hope to see you again in the future for another Tuscany adventure All the best for your trip Cheers Matteo
Written June 30, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mary P
16 contributions
5.0 of 5 bubbles
Sep 2017 • Couples
It was an utter delight to have all the arrangements for a week of wine tasting in Tuscany made for us and to have a driver/guide to manage our transportation and enhance our experiences through her knowledge as we visited various hill towns, attractions and wineries. The week was perfect, the borgo where we stayed was charming and traditional Tuscan, the wines delightful and the scenery breathtaking. Not having to drive and navigate made for a relaxing time. Lunches were great fun and gave us a glimpse into Tuscan life. One was at the home of the winery owner with another in a centuries old wine cellar. Dinner at the local butcher shop will not be forgotten as we feasted with the locals enjoying Fiorentina T-bone steaks. We have been on many winery tours but rarely like those given on this tour. We were in the vineyards, the cellars and the tasting rooms. With each tour we learned something new. Our accommodation and wineries had been carefully vetted so we always had a great experience. What was especially nice was the ability to control the pace of our tour and to focus on what was of most interest to us. Our driver/guide Sue was a wonderful driver (the roads at times were a bit "challenging"), terrific guide and just a really great person to spend a week touring with. We are happy we left all the planning to Matteo and the implementation to Sue. All we had to do was enjoy ourselves which we absolutely did. It was a great vacation.
Written October 7, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Mary, Thank you very much for your beautiful feedback. It is really significant for us. I am so happy you enjoyed the tour. I hope to see you again on tour with us for another Tuscany experience... Thank you again I wish you all the best Matteo
Written October 8, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Luke B
8 contributions
5.0 of 5 bubbles
Sep 2016 • Couples
Having been living in Firenze and travelling to various cities in Italy, we've seen a part of Italy we never would have thought and fortunate to find Matteo, all within a stones throw of Firenze city centre.

The accommodation, food, wine and locations absolutely amazing.

Grazie Matteo @ Tuscany Untouched for an authentic italian experience.
Written June 4, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Luke, Thank you very much for your positive feedback! I am glad you enjoyed it. Thank you for joining us... I hope to see you again soon Cheers mate! Matteo
Written June 5, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Scot-at-YEG
Edmonton, Canada20 contributions
2.0 of 5 bubbles
Sep 2022
Our tour “Unique 8 days in Tuscany Adventure with a local” provided by Tuscany Untouched Tours seems to have been managed by Matteo Piccardi, who has received wonderful accolades for his previous tours where he was the local tour guide. For our specific tour, he was in Australia so did not participate directly in our day-to-day activities. Communication with him was via WhatsApp and that worked OK, and our interactions were mostly cordial. His driver and tour duties for our daily excursions were assigned to Emiliano most days, and to Paolo for one day.

Possibly due to Matteo’s absence in Australia, the actual tour organization was poor and our daily schedules did not proceed as advertised. Changes were made without informing us, and sites were missed. Numerous messages to Matteo from our group initially seemed ineffective. Also, our assigned hotel was not centrally located relative to our daily destinations, so we spent far too much time travelling to and from the various sites of interest. These journeys were made worse by our driver (Emiliano), whose high-speed driving in seriously wet road conditions while on his iPhone was stressful, and resulted in many muted screams of panic from his passengers.

Although the tour company’s webpage states “Unique 8 days in Tuscany Adventure with a local” includes accommodation, an expert guide, meals, transport and more, Emiliano was not a licensed “Tour Guide”, and so he was unable to provide any information on our daily excursions. He simply dropped us off at some location, disappeared for a few hours and then picked us up at a predetermined time and location. He was unable to specify in advance our arrival times at specific locations, so we were unable to book proper Tour Guides that were available at the major sites of interest. It would have been easy for Emiliano, and useful for us, if he could have dropped us off closer to Tourist Information Offices, or even if he could have provided tourist-style maps of our various destinations. One day, our driver was Paolo, who is described on the Tuscany Untouched Tours website as being a tour guide. While more informative than Emiliano, he really did not provide much detail.

The tour used the same accommodations (Residence La Ferriera) and adjacent restaurant (Ristorante la Ferriera) for the entire week (each reviewed separately). This was problematic as the hotel was cold and damp, and the food unappetizing. We felt trapped, but on several evenings, guests from our tour, as well as other tours, would escape into the local town (Loro Ciuffenna) where local restaurants provided far superior meals.

Our small group did complain to Matteo about tour organisation and poor meal quality, and I believe he tried to make changes. First, he made a final day addition of a winery visit (Agriturismo Tiberio) to compensate for a missed winery visit earlier in the week. That was a wonderful experience; indeed, a highlight of our week in Tuscany. We were hosted by Enzo, the owner and wine maker, who offered us abundant samples of five different wines, Grappa, his special olive oil, and his award-winning Vin Santo, along with bread, meats and cheeses in a rustic setting inside his facility surrounded by steel wine storage tanks, cages of wine bottles, and his bottling system. Second, I think via intervention from Matteo, the restaurant offered to make amends for the poor meals during the week by offering our group dinner selections on the final evening from the more expensive à la carte menu. So instead of going into the town for our final night group dinner, we cancelled our reservations at the much-appreciated previous location, and decided to give the hotel restaurant one final chance. What a mistake, the meals were no better – still the same types of cold plates and bland, tasteless food, but at least Matteo tried. I also discovered that he did provide refunds to some on the tour for the costs of meals taken in town, but we have received no such compensation.

This tour could have been a wonderful experience, but suffered by Matteo’s absence that resulted in poor organization, with activities not consistent with website information. That, in combination with unappetizing meals, and cold and damp accommodations are the reasons that my final verdict on Tuscany Untouched Tours is so low.
Written October 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Alexander, Thank you for spending so much time to write us a review. I am sorry to hear though you didn't enjoy the tour. I appreciate all the reviews ( Bad or Good) as long as they are realistic and provide right information for the further guests. Unfortunately Alexander, most of the information are NOT correct which is a shame... My name is Matteo, I am the founder of Tuscany Untouched which is an Australian company operating since 2016. I was born in Tuscany and moved to Australia on the 2013 but with a very strong passion of Tuscany food, wine and culture. I am not a "tour guide" and I have never been. I am a " tour leader" which is a very big different. In Italy, there is a very strict rules in tourism industry regarding: local expert drivers, tour leaders and licenced tour guide. BY LAW, a driver can not be a tour guide and a tour guide cannot be a driver. All our tours do not includes "tour guide". However we also provide the option to add "historical tour guide" on each tour. You can see all these information on our website. We also provide a "Welcome letter" before the tour where is specifically written all these information about this and more. I had to resend all these information during the tour and even known I offer you a tour guide service to make you and the group happy. You all refuse and apologised to me. A tip for the future guests: please check all the information from our website and do not rely on information from others. Please read properly all the information WE provide. For any question we are always available... If you choose to book with Tuscany Untouched tour is because you would like to have a really authentic experience " live like a local with the local". If you choose us is because you would like to have a different vacation where you can be a real Tuscan person for a week eating, drinking, sleeping and thinking as we normally do. If you are prepare to do this experience, you are welcome. The accommodation has been selected from me and my family who have been there at the restaurant several time and they loved it as all the other guests from another tour at the same week. $65 tip from a couple, $75 tip from another couple and another $65 tip from another one who they left the resort really happy. I have sent some of my team to check the accommodation anyway but it is very hard to make changes when we come across amazing guest's feedback who absolutely enjoy the atmosphere, service, food and the apartment. I work with a team of 7 local expert drivers ( Paolo and Emiliano included) who have 20 years experience of this field. They are definitely more knowledged, prepared and informed than me. However, I personally checked and report to Emiliano what you have written to see what happened as it is not good at all. I am not sure if myself be present could make you happy anyway as for my team and I it was extremely hard week. However I did my best to make you happy but it didn't work. I am sorry The tour you have selected is designed for all those who would like to experience Tuscany as local but also would like to have free time to all the location as from the itinerary but apparently it wasn't the right for you. I am sorry for this. My conclusion for the future potential guests is to read CAREFULLY the information from original website of any company that provided services and learn more about the current rules to make sure there won't be misunderstanding or surprises can cause disappointing experience like Alexander. My suggestion to you Alexander is to refer to the manager or the owner ( me) about any issues or question at the beginning of the tour or during the tour instead of waiting one month and half to discover and understand your issues via reviews which you also sadly threatened to write to all your social channel which I found quite unfair in respect with all those people and families who works around a family business and work hard to do their best. Especially after 2 years out of work due the Covid. If I known you weren't happy I would easily have made some changes to make you happy even known I am in Australia whether you like o no :) Unfortunately I can't do anything right now but just apologies. We are all different and we all come from different culture and mindsets. So sometime we can't satisfy everyone. I believe though there is always a way to connect and find the best way to make everyone happy. Thanks again for your feedback. Sorry again for this. Matteo
Written October 26, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ng N
Singapore River, Singapore6 contributions
5.0 of 5 bubbles
Jun 2018 • Family
"It was super fun!" My kids' comments summed it all.
Matteo was a wonderful guide, and had very good knowledge of Tuscany. We had a private day tour tailored for our family. We all enjoyed our natural hot spring bath in Bagni San Filippo. The calcified formation of the water fall was amazingly beautiful, and the water was refreshingly hot and healing. Our kids had so much fun climbing and exploring the different pools. After the hot bath, Matteo drove us to a winery in Montalcino where we were treated to aperitivo paired with different grade of amazing wine. In the process, we learned about wine making. The tour ended with a trip to Montepulciano, a medieval town on top of a hill in Tuscany. The view from the top was spectacular ! Our only wish was that we had a little bit more time in these places, especially the hot spring. Thank you Matteo for a wonderful tour!
Written June 14, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Nancy, Thank you so much for the beautiful feedback! I am glad you all had great time... I really hope to see you all again for another amazing Tuscany Experience. All the best Thank you again Matteo
Written June 14, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

MausandDen
Melbourne, Australia23 contributions
5.0 of 5 bubbles
May 2018 • Couples
Wow, wow, wow. Where to begin. From the beginning booking this trip was made easy by the communication from Matteo. It was so good to greeted at the railway station by Matteo's smiling face. We did a quick shop for supplies for our apartment and then off to apartment. Such an beautiful setting and such friendly family that greeted us. Our apartment was on the small side but got changed to a much bigger apartment. The food, wine and service was fantastic Oscar is such a beautiful young man, spending time with his mother and father explains why he is so good, nothing was too much trouble. Our days of exploring were a jaw dropping journey of mountains, rolling hills, beaches, wineries, churches, castles and fabulous food. It is hard to explain how good this trip was without going on and on. Everything was planned to perfection, except the weather but Matteo had no control over that, the rain and the hail did not deter us. Matteo showed that he was a professional in his knowledge of the region and had the personality to put it across in a very good manner. We also got to spend time with Laura his wife and they compliment each other and made our trip so special. Matteo knew my husband liked horses, so he surprised us by taking us to a riding school. I would recommend this tour to anyone who wants to have a jaw dropping experience.
Written June 12, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Maureen & Dennis, Thank you so much for your beautiful feedback! I am really happy to hear you had great time... Me and Laura have spent a such amazing time with you both. I hope to see you again in the future for another Tuscany experience Thank you again Cheers Matteo & Laura
Written June 12, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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