Car Rental Il Girasole
Car Rental Il Girasole
4.5
About
Il Girasole Car Rental organises transfer services from the most important ports, airports and railway stations in Italy, in order to make your holiday as comfortable as possible. We will be glad to meet any transfer request throughout Italy and Europe. We can arrange for you Art Tours and Shopping Tours, so as to discover the most beautiful art cities of Tuscany, Umbria and more. For those who want to travel through the wonders of our country (the art cities and the medieval towns of Tuscany and Umbria, wineries, outlets and other enchanting places of our beautiful Italy), we organise guided tours which are also accessible to handicapped people. Visit our page on Tour to discover and customize the routes of Il Girasole Car Rental according to your preferences and desires. Contact us to receive our quote for any type of our services, we will be happy to put at your disposal our expertise and courtesy. Il Girasole Car Rental suggests to its customers, as you can see on the Tours section, different itineraries, divided into territories and geographical areas, in order to make you know the main art cities and medieval towns in Tuscany and Umbria, where time seems to have stood still, and other picturesque places throughout the Italian territory. You will have the chance of travelling in complete relax through the enchanting places of our beautiful Italy, almost savouring the feeling of having been there before. You will have at your disposal vehicles (minivans, minibuses or GT buses) equipped with all comforts (air conditioning, reclining seats, electric doors, DVD player, GPS etc.). On your request, Il Girasole Car Rental will be pleased to suggest you travel agencies that can organize with you one of the itineraries.
Duration: More than 3 hours
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Joe F
1 contribution
Nov 2022 • Friends
Bad experience not to be repeated
We advise against it to everyone
When we arrived their office looked like a mechanic's and not a car rental company. It was also very cold and they treated us immediately with unkindness, besides the staff was very improvised. They gave us a small old and broken car, then many lights turned on and we warned them immediately but they shouted and told us that the car worked, instead it was broken down. The owner, a rude man, told us that we were not able to drive and we had to bring the car back. He didn't even pick us up.
It is a very small improvised and unorganized company, looking at the website it seemed very different and we trusted them. They ruined our holiday; it was a bad experience not to be repeated. After this, we discovered that there are many other good car rentals in the area with new and working cars and lower prices.
We advise against it to everyone
When we arrived their office looked like a mechanic's and not a car rental company. It was also very cold and they treated us immediately with unkindness, besides the staff was very improvised. They gave us a small old and broken car, then many lights turned on and we warned them immediately but they shouted and told us that the car worked, instead it was broken down. The owner, a rude man, told us that we were not able to drive and we had to bring the car back. He didn't even pick us up.
It is a very small improvised and unorganized company, looking at the website it seemed very different and we trusted them. They ruined our holiday; it was a bad experience not to be repeated. After this, we discovered that there are many other good car rentals in the area with new and working cars and lower prices.
Written November 29, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Susan Joy,
In thanking you for having sent us your review which we expected written and agreed with your friend Mary who thought it best to give more strength to your review by writing a second one 15 days after yours, for the same car rental that the our company signed up with you last November 19th. I want to introduce you that the young lady who delivered you the machine has been working in our company for over 10 years, and if she wasn't professional in her job, she certainly wouldn't work with us again.
I want to remind you that the car we rented to you was chosen by you after a few emails we exchanged where we offered you some types of cars, which unlike what you say; just look at the many other reviews, they are all new machines and that have traveled a few kilometers, as our company replaces them every 3/4 seasons and has according to the km travelled, considering that during the winter period all the machines are stopped at the inside our large shed, where there are another 20 cars and vans.
As regards the fact that we are an improvised company, I can inform you that we have been present in the area for 18 years and we serve the customers of many hotels, villas and international travel agencies; if we didn't work as well as you describe us, maybe we will have closed long ago, don't you think...??
To tell the facts in detail how they went: after we handed you the car while you were driving, a small orange warning light came on on the dashboard indicating that there was a blown parking light, and then you wanted to replace the car. As I told you on the phone, you could have continued to use the car because it wasn't an essential or emergency light, but simply a small light that signaled you inside the car's dashboard.
Once you returned with the car because you absolutely did not want to use it, because perhaps as I was also told by the lady who works in the hotel where you were on vacation, you were unable to use this car on their parking lot and dirt road and therefore you feel insecure.
Once you returned with the rental car, it seemed to you that it was a mechanical garage, because I wanted to open the door of our office to let the car inside, change that little bulb in 2 minutes and show you that everything on the dashboard of the car it was back to normal. Sorry for the cold but you know even if the seasons are changing all over the world, at the end of November late in the evening around 18:30/19:00 when I waited for you to return the car even though it was beyond our normal office hours, I had already turned off the office heating system. In conclusion, however, thank you very much for your Christmas present, which will help us continue to improve the quality of our and the many services we offer with the awareness that among the many positive reviews of our many customers that we have been serving for the past 18 years, we is a negative, to understand that it was perhaps written improperly.
Regards
Massimo
Written January 11, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thor4
Saint Charles, IL35 contributions
Apr 2022
Rented a Fiat Panda for a week from
Autonoleggioilgirasole and I could not be more pleased. The car was immaculate and in top condition. The rental check in /check out process was painless and fast. Their location is just one block from the Terontola / Cortona train station and that made it so easy to rent from them. Great price too!
Autonoleggioilgirasole and I could not be more pleased. The car was immaculate and in top condition. The rental check in /check out process was painless and fast. Their location is just one block from the Terontola / Cortona train station and that made it so easy to rent from them. Great price too!
Written April 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nous79
Bressuire30 contributions
Aug 2024 • Family
We had booked and paid for a car from Saturday 10 August 12:00 to Tuesday 27 August 18:00
However, when we arrived at the airport in Cagliari, the woman who was behind the counter told us that our car was no longer available because we had not previously sent the schedules of our flight. No email reminded us that we had to communicate the coordinates of our flight. In addition, we paid for a rental according to a desired time with a margin for pick-up and return.
We wanted to book a new car, but this person refused on the grounds that the driver’s license was very used (true but protect in a transparent sheet). No General Terms and Conditions specify this.
We had to pick up another rental agency which of course accepted our used driver's license.
However, when we arrived at the airport in Cagliari, the woman who was behind the counter told us that our car was no longer available because we had not previously sent the schedules of our flight. No email reminded us that we had to communicate the coordinates of our flight. In addition, we paid for a rental according to a desired time with a margin for pick-up and return.
We wanted to book a new car, but this person refused on the grounds that the driver’s license was very used (true but protect in a transparent sheet). No General Terms and Conditions specify this.
We had to pick up another rental agency which of course accepted our used driver's license.
Automatically translated
Written September 18, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carolina M
Rio de Janeiro, Rio de Janeiro, Brazil20 contributions
Feb 2020
Massimo was super professional and kind! We rented two cars with him and used the drop off service at our villa, which was very convenient. We also booked transfer services in minivans with him that worked perfectly. We stopped for lunch and for visits during the transfer and the drivers were very flexible and helped us make the most of our trip! Highly recommended = )
Written March 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Carolina,
I thank you for your nice words, addressed to our company Il Girasole Car Rental; you know we have been working for many years to try to provide the best transfer services using all Mercedes brand vehicles, with all the comforts also for all children, providing special hygienic seats, as we have used for your children; also as you said, we are specialized in arranging delivery and collection at the various villas in the area, so that customers can find greater service and comfort in finding the rental car on arrival with our transfer , from a city or from the airport at their villa.
Thanks again and I hope to meet you again in the future ....
Massimo
Written March 10, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jlajla113
Telluride, CO24 contributions
Apr 2023
Everything you want in a car rental. They charge what they say they'll charge (so, way better than the big companies with their hidden fees). And they offer great advice about driving in Italy. A short block away from the train station. We'll definitely use them again!
Written April 24, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Des L
11 contributions
May 2023 • Friends
Our group of nine hired a van from Massimo and his team. The day of pick up our credit card did not work despite telling our bank we would be overseas. Geraldine a member of the car rental team was extremely patient and understanding . We had to return two days later but Massimo honoured our five day booking and we were on our way. The vehicle was excellent and the price was very reasonable. Geraldine ,whose English was perfect , helped us with all of the important information regarding parking, tolls and car operations . Massimo and his team made our stay in Tuscany all the more enjoyable. We will use his car company on our next visit.
Written May 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richard L
St. Pete Beach, FL32 contributions
May 2015 • Couples
We reserved a rental car with Il Girasole based on a referral from the family owning the Agriturismo that we were staying at in Tuscany. We requested a car with automatic transmission that could comfortably accommodate two travelers with luggage and an English speaking GPS. Massimo was very helpful and responsive in working with us to reserve the right car. We took the train from Rome to Terentola to pick up our car on a Saturday morning. Il Girasole was literally a 2 minute walk from the train station. The rental car pick up took only about 5-10 minutes and was completely hassle free. We didn't yet have our trains from Terentola to Varenna when we returned the car the following Saturday morning, so Gabriella took the time to log onto the Trenitalia website and look at train schedules and fares for us, printed them off and highlighted the recommended trains. She went above and beyond the level of service I expected or ever receive from other "big box" car rental companies. The car rental return was also hassle free and there were no surprises in the final bill. Everyone staying at our Agriturismo had a rental car and most had GPSs and they were all complaining of how poorly their GPS was working. We drove our rental car all over Tuscany, from the unpaved roads in the countryside to Florence and back and our GPS was always functioning and accurate. I travel and rent cars in the US weekly as I travel on business and don't receive the level of service or attention to detail from companies I rent from each week in the US that I received from Massimo and Gabriella. I can recommend Il Girasole highly if you're looking for a rental car in this part of Tuscany.
Written June 1, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Richard,
Thank you very much for writing a review and for choosing to rent a car from Il Girasole Car Rental recently; we are glad that the rental service that we provided met your expectations and made the rental hassle free and enjoyable. We pay the greatest attention to cleanliness and comfort in our cars; our goal is always to provide a flawless rental service to our customers, so as to make their experience in Tuscany a special one. We hope to see you back soon to Tuscany.
Written October 9, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
pauljNZ
Auckland Central, New Zealand3 contributions
Jun 2019 • Couples
Such a helpful and friendly business. They arranged for someone to be available after hours on a Sunday when we arrived. The car was in great condition, very clean. Lots of local information provided for sightseeing places and super easy when it came time to hand the car back. 10/10 to Massimo and his staff.
Written June 8, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for have choise our Company for drive by your self thought the towns of our area. We are glade that our service has made your stay comfortable and with out osbstacle and difficulties.
Written June 10, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ktaylor331
Boston, MA5 contributions
Sep 2018 • Couples
A wonderful experience. From start to finish, the car rental and airport transfer were without issue due to Massimo and Daniela’s professionalism. Thank you!
Written October 7, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your review.
We are glad, that our services have been satisfactory as for Airport transferts as your Car Rental for your stayng here in the Area.
Best Regards
Massimo Caroti
Written October 29, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ian m
Brisbane15 contributions
Oct 2016 • Couples
Make sue you discuss with Massimo your wants for the day. The Cinque Terre is a 3 hr drive from Ossaia so time spent should be used wisely upon arriving at CT. Do not try to do all towns. Pick 2or 3 Towns of the 5. Massimo & his vehicle were spotlessly clean & well presented. We found him to be an excellent driver & experienced at handling the narrow roads of the CT. Would use again. Cheaper than training it to Florence & doing a bus tour from there.
Written October 14, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your kind comments, we are happy that the vehicle that was provided for the trip and the competence of the driver made the day enjoyable for you. We often arrange tours like this for our customers, and this has allowed us to gain extensive experience over the years about the best organization of a day tour to the Cinque Terre departing from Cortona, Montepulciano, or other areas of the Val d'Orcia, in a way that make a trip like this - in spite of the distance of Cinque Terre - enjoyable for our customers. We hope to see you soon again in Cortona.
Written October 17, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi have contacted you twice by email to rent a car for the day while in Cortona. I have yet to receive a reply. How do I get an answer from you? We may end up renting for the week also. Thank you.
Written October 23, 2018
Hi,
we are sorry but in the previous few days, we have had a serius problem with our server and a lot of emails did not arrive.
Regarding the car rental rate, we need to know the exactly period you need it, so we can check our availability and tell you the right price.
Please send us an email with your request, again.
Written October 25, 2018
Hello,
I’m currently in Niccone/Umbertide trying to find a rental agency with an option to rent a car here and leave it somewhere before Slovenian border because I need to continue my journey to Serbia. Do you have that option? Thank you in advance
Written September 15, 2018
Fate anche parcheggio custodito? grazie
Written July 6, 2018
My wife and I are arriving in Arezzo in early September and need to rent a car for a week. Can you assist us with that?
Jim Cash
Written July 26, 2016
Dear Jim,
our office is based across the street from Terontola-Cortona train station, two stops before Arezzo coming from Rome, two stops after Arezzo coming from Florence. We are very conveniently located arriving by train in the area. You can walk from Terontola-Cortona train station to our office after getting off the train, take the car and comfortably drive to Arezzo area to reach your destination.
For any further information, feel free to contact us.
The Staff
Written July 28, 2016
If I book my car now, is it refundable up to a week before my arrival?
Written April 7, 2016
Hello, the information that we require at the time of confirming a reservation is intended to confirm the booking and to accept the cancellation policy. The agreed rate for the rental is not charged prior to your arrival.
Il Girasole staff
Written April 9, 2016
Dear Genepsyuch,
Thanks for your request, I inform you our main office is located in front of Terontola-Cortona train station.
Best Regards
Massimo Caroti
Written April 16, 2015
Where located and are they in camucia
Written April 16, 2015
Hello, we are located next to Terontola-Cortona train station, 10 minutes' drive from Cortona town. We can offer a wide range of automatic cars for self-rental.
Written April 21, 2015
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