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Sicilianholidays - Day Tours

#82 of 221 Tours in Palermo
Palermo, Italy
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About Sicilianholidays - Day Tours
We organize daily tours around Sicily, departing from Palermo with pick up at your hotel. Our services are: Transfers from to Sicily's airports, Daily tours, Sicily'sTours.
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Sicilianholidays - Day Tours
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hr_community_tab_reviews: countClass,bhiJF Mc _R b,typeClass,cIfCf,count,22attractions_community_tab_questions: countClass,bhiJF Mc _R b,typeClass,cIfCf,count,2
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Karen S wrote a review Apr 2017
Napier, New Zealand28 contributions27 helpful votes
Took two day tours with Giacomo being the driver. One to Segesta, Erice and Trapani (8 people on this tour) and the other to Mt Etna and Taormina (5 people on this tour). My gripe is the exuberant cost I paid through Get Your Guide website. I paid 300% above the cost of these days trips. These prices are set by the partner companies to GYG, in this case it was Sicilian Holidays. For any solo travellers please be aware of this costing structure. The Trapani tour should not cost anymore than €60.00 and the Mt Etna day trip no more than €85.00. I paid €276.00 for this tour, not knowing this is available at a cheaper rate. GYG states their price guarantees your tour will go ahead. Interesting as I booked another tour to Moreale and Cefalu which was contracted again to Sicilian Holidays and this was cancelled the day before. So DON'T be fooled by their statement of the tour being guaranteed. Interesting when I discussed this pricing with Giacomo he stated it was nothing to do with Silician Holidays and that they would receive €90.00 of the €276.00 I paid. However after much consultation with GYG, I got written clarification that indeed Silician Holidays would have received the majority of the money and GYG only received a small commission. Yes Giacomo the truth does come out! There were already people booked on these tours prior to my booking. These people paid the standard costs. I was astounded when I found out. If I had booked for a private tour, then I would expect to pay the higher costs. Seriously Silician Holidays you need to moderate your prices on GYG in accordance to how many people you have already booked on the individual tours. This is an absolute prejudice to solo travellers. With regards to the tours. Transport was in a Fiat minivan, not a comfortable ride. Windows were very dirty. People kept opening the windows to take photos. I took other day trips in Mercedes minivans and they were much more comfortable. Shop around travellers and do your homework in order to get the best experience at a reasonable cost.
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Date of experience: March 2017
2 Helpful votes
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Response from poygv, Direttore at Sicilianholidays - Day Tours
Responded May 21, 2017
Dear Mrs.Karen, i'm very surprised to read your review, and your false words. We don't organize the tour Monreale and Cefalù as you declare, and that's can happen from our website Sicilianholiday.net or in GetyourGuide website. Probably you made confusion with another company. Anyway I don't understand....when you have made the reservation via GYG, have you close your eyes? You don't have see the prices? It's impossible because GYG explain very well the polityc of scaled prices. In order to the Etna & Taormina tour published by GetyourGuide If you book for one person (as you), price is € 280,00, for 2 person price is € 280,00 (€ 140 per person), 3 person € 300,00 (€ 100 per person). etc.and before finale confirmation, you need to make different step, when the price is explained very well. It's not true that the price is €90, each company in a free market can make a different price, it depends how many persons, high season, low season etc. Now she will try to discredit our company by saying that the minivan was not confortable, which was dirty. The glasses were dirty probably because the kid who was on the tour that day put their hands in the windows, but all of our cars came out clean before a service. It reassures me that all the reviews we receive are positive and she is the only one who is lamenting this way. Next time, before you book open your eyes and do not tell lies. Greetings Stefania General Manager
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AMB321 wrote a review May 2016
New York City, New York17 contributions7 helpful votes
We did the Elim's Road tour, from Palermo to Segesta and Erice. If you are looking for an efficient way to get from one place to the other without renting a car, this works. If you are looking for a tour, or any information on the sites you are visiting, look elsewhere. We got NO information at all about the places we went - just dropped off at the gate and told when to come back. Had no idea what I was looking at in Segesta. The driver was friendly, certainly, but he was not a guide. The only good part of the tour was meeting the other travelers. I felt this was a terrible value at 60 Euro per person.
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Date of experience: May 2016
1 Helpful vote
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Response from poygv, Direttore at Sicilianholidays - Day Tours
Responded Aug 9, 2016
Dear Amanda, thanks for your review. you have purchased a tour with a driver escort English speaking, not with the guide, as specified in the confirmation email. In addition we have provided the Book guide to make the visit in total autonomy. I'm sorry for your complaint, but fortunately, our customers reward us for their positive experience with Sicilianholidays. Best Regards Giacomo
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njt1 wrote a review Sep 2015
NJ11 contributions3 helpful votes
The trip to Sicily was perfect and we saw so much in 8 days. Giacomo organized a wonderful trip for us, booking hotels, all our tours and guides at the historical sites. It was a perfect trip and he made the planning so easy. We were 3 couples and all agreed it was a wonderful trip. I wish to commend our driver, Francesco Venturella. He was so helpful, friendly, and courteous, He was always willing to make last minute changes for us which was great. He was with us the entire time and was a joy to have as our driver Giacomo planned a trip to a local farmhouse for a cooking demonstration and lunch that was wonderful as was the winery we visited. I would highly recommend using this tour group.
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Date of experience: September 2015
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Keith R wrote a review Sep 2014
Portsmouth, United Kingdom3 contributions6 helpful votes
Sicilian Tours with their best asset, the driver Francesco Venturella, provided an excellent day out from Palermo to Syracuse. Francesco was punctual, courteous and a safe driver. He was able to point us to the best places, which saved time and gave excellent value for money. Highly recommended.
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Date of experience: September 2014
1 Helpful vote
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Stephencosmo wrote a review Sep 2014
Sydney, Australia94 contributions47 helpful votes
Reliable , Great driver (thanks Francesco) and great tours. They take you right to the point of interest and let you explore . I would recommend Sicialholidays to everyone!
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Date of experience: August 2014
1 Helpful vote
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