Palazzo Steri - Chiaromonte - Carcere dei penitenziati

Palazzo Steri - Chiaromonte - Carcere dei penitenziati

Palazzo Steri - Chiaromonte - Carcere dei penitenziati
4.5
9:00 AM - 7:00 PM
Monday
9:00 AM - 7:00 PM
Tuesday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 7:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 7:00 PM
Sunday
9:00 AM - 7:00 PM
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

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4.5
4.5 of 5 bubbles846 reviews
Excellent
612
Very good
165
Average
42
Poor
16
Terrible
11

Silvia L
1 contribution
1.0 of 5 bubbles
Sep 2021
Really disappointing. You can't visit unguided. The tour was on a tight timed schedule. The poor guide was obviously stressed, had to try and give the tour in 3 languages and deal with a disabled person who had a different access points to the rest of us. The tour was 45 minutes for 12 euro which is expensive. Even though there is a lot of information available on the walls, there is no time to read it! And worst of all, they have imposed a 'son et lumiere' show over the famous Guttuso picture, so it is impossible to let the picture speak for itself or to appreciate it quietly. Really disappointing.
Written September 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

plgarlepied
New Orleans, LA1,550 contributions
3.0 of 5 bubbles
Sep 2022 • Couples
Wasn’t sure how to rate this so I gave it average. We walked here today bc my guide book said they offer multilingual tours that depart hourly; to check the ticket office for the next departure…so we did. I asked the man in the booth about English tours & he said tours only in Italian. So I asked, “what about tomorrow?”…then the lady there (the guide?) said that we could go on any tour but they are all in Italian but that we could ask her questions & she could answer them in English for us. That really wasn’t what we wanted/expected so we just left. Hope this helps someone:)
Written September 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ohifra
1 contribution
1.0 of 5 bubbles
Apr 2023 • Friends
Went to see mainly the prison. But no, you have to buy a ticket for the visit of both buildings. Wanted to start the visit, but no, you have to wait for the beginning of the guided tour (every hour). The tour begins but only in Italian language! We had our private guide with us, so at the ticket office we had asked if he could accompany us and describe the place in English. They agreed and that's why we bought the tickets (6). We begin the visit following the group led by the ineffable guide at a distance (not to disturb), but no! The guide comes and tells us that we have to stay next to her group!
We left the place having seen only one room!
So if you want to see the place go at a time convenient for the organisation, speak and understand their language (Italian), make the visit at their pace, and don't ask questions.
So much for tourism policy!
Written April 5, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Neil T
Australia259 contributions
3.0 of 5 bubbles
Sep 2022
The Guttuso mural/painting was the highlight for us. You can't get to see it unless you book an entire tour which only occur at certain times. Although the tour was billed as in English and Italian, it was 90% Italian. The prisoners graffiti was interesting but 4/5 rooms of it between many floors/stairs was tiresome. It was 30° the day we went.
Written September 15, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

GTO52
Pinner, UK134 contributions
3.0 of 5 bubbles
Dec 2013 • Couples
We went to the palazzo chiaramonte based on the reviews from trip advisor , it was never made clear to us that we would get no english commentry it only became apparent once the tour started which was a shame because the lady seemed very animated and passionate about it and could speak good english ,and because it cost us 7.50 euros each . we got a sheet in english which was next to useless..despite that we got the jist of it i think . top tip make sure you make it clear that there will be a guide who speaks your language!!!!!
Written January 7, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

niteed
Havre, MT829 contributions
4.0 of 5 bubbles
Oct 2015 • Solo
This fabulous palazzo is very important in Sicilian history, but the interest for most tourists will surely be its role in the Spanish Inquisition. That's why I went there. A tour takes you to the prison cells where victims of the Inquisition were kept. Their writings, including some in English, and drawings cover the walls. It's a hideous part of history recorded by real people who were facing their demise. It's very powerful. Now to the practical stuff: When I was there, you could see the palazzo only as part of a guided tour. I arrived about three minutes after an English-speaking tour had begun. The hostesses were very accommodating and stopped the tour until I could join the group. The guide was knowledgeable, but didn't delve deeply enough into the history to suit me. Also, the tour moved a bit too fast for me. There wasn't enough time to view the other exhibits along the way. Perhaps the people in charge could take those points into consideration. Overall, it was amazing. I recommend that you study more about the palazzo and its place in history before you go. For those with mobility challenges, there are lots of stairs to climb on the tour. I should add that this is the home of Guttuso's La Vucciria. When I was there, it was on loan to the Expo in Milan and a replica had taken its place.
Written December 16, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Calabresa
Washington DC, DC121 contributions
4.0 of 5 bubbles
Aug 2013 • Family
Fascinating insights into the Inquisition. The prisoner art will send chills up your spine.

An English-speaking guide took our group around, and she also had some printed material in English, which was helpful.

If you're staying anywhere near Porto Felice, it's a short walk, and the hop-on hop-off bus has a stop just across the park.
Written August 19, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sally62
Northampton, UK5,221 contributions
5.0 of 5 bubbles
Sep 2019
We hadn't planned to visit but were walking past with some time to spare and popped in to find that you can't go round by yourself but there are hourly guided tours - it seemed really interesting so we signed up and are so glad that we did. Our guide spoke perfect English and was so informative - we learnt about the history of the building from it's time as a palace for the Chiaramonte family through to it's time as a tribunal for the Spanish Inquisition in the 1600-1700s.
There is little in the way of torture implements - what you do see are the engravings,poems and paintings on the cell walls that tell the tales of the people who were incarcerated in the prison and these are explained in detail in the tour.
You also get to see the famous painting of Vucciria market painted by Guttuso which is now in a chapel within the complex which is actually now a part of Palermo university - definitely worth seeing.
The tour lasts about 50 minutes and is well worth the 5 euro entrance fee - you learn so much about the history of Palermo as well as a terrible period in history. Would highly recommend a visit.
Written January 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Carol R
Congleton, UK42 contributions
5.0 of 5 bubbles
Jun 2019 • Couples
Guided tours only to this venue. Lots of information, mainly about wall etchings and their creators discovered under plastered walls during renovations. The etchings were done by prisoners incarcerated in the building when it was a jail. Interesting history and worth a visit.
Written June 16, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

misdabeat65
Lincolnshire, UK44 contributions
5.0 of 5 bubbles
Oct 2018 • Couples
We read about this museum and gallery online and we were unlucky at 1000 as there was a school trip. The 1100 tour was in Italian but we could book the 1300 tour to be in English, which we did. It was well worth the wait. Our guide was excellent and the tour was very informative. I really wanted to see the Guttuso street market painting and my wife wanted to get the prison tour. Unfortunately, for me, the painting is displayed in a private chapel as they are renovating the art gallery. However the prison tour was very interesting and told of a dark time in history. The wall graffiti Is quite amazing and the story of the cells is often gruesome. Well worth the wait and entrance fee. Toilets are available. Be warned - you may need to wait or call in advance to book your tour.
Written October 10, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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