Hi Dear, Thank you for having the time to share your experience and taking part to our tour! It was a real pleasure to meet you and let you discover our amazing tour and the wonder of our city! Hope to see you soon in Sicily to try together many other experiences! :)

Hi my dear, Thank you for taking part to our tour and having the time to share your experience! It was a real pleasure to meet you and let you discover our amazing tour and the wonder of our city! Hope to see you soon in Sicily to try together many other experiences! :)

Dear Steven, we would really like to thank you for taking part to our experiences and having the time to share your feedback! It was a real pleasure to meet you and let you discover our amazing tour and the wonder of our city! Hope to see you soon in Sicily to try together many other experiences! :)

Hi dear, Thank you very much for your feedback. Indeed we are really sorry that you didn't enjoy the tour at its best! Unfortunately, on that day, we received a very last minute online booking of large group that we only notice at last time. Usually we do not manage so large groups and we prefer to divide participants in smaller groups with different guides, but this time due to this last minute booking, we had not enough time to find other guide immediately available. So, in order to do not start the tour later, we started the tour with one guide and then at third stop of the tour our second guide realize to reach the group and helped and follow the group as additional guide and try get the tour the most easier for everyone. We for sure do not work with rude guides and Anna is very friendly, professional and competent about the story of the city and she tried to get the group all together even when se was alone. The group that left the tour by a taxi had difficult in walking so they prefer to quit the tour as they where a bit tired. We are really sorry that you cannot enjoy the tour and the city anyway we hope you like the food tasted. Best Regards

Hi Dear, Thank you for taking part to our tour and having the time to share your experience! It was a real pleasure to meet you and let you discover our amazing tour and the wonder of our city! Hope to see you soon in Sicily to try together many other experiences! :)

Hi Dear, Thank you for having the time to share your experience and taking part to our tour! It was a real pleasure to meet you and let you discover our amazing tour and the wonder of our city! Hope to see you soon in Sicily to try together many other experiences!

Dear Giorgia, We are really sorry to read such words means and menacing that only discredit and threaten honest people that works to assist and let you experience Sicily. Furthermore your description of the event is incomplete and partially false. Indeed the event of overbooking unfortunately happened due to the chaotic situation that we lived in the month of August and we are very sorry of such situation and propose you our excuses many times for such mistake. We immediately communicated to you such troubles and tired to find other solution, that as you can imagine is not so easy and inmediatelty to find in August. We never abandoned you during such moment with phone calls and emails to show you the clear and true situation (that we can easily show and unfortunately we cannot attached as proof in our reply to this review) always asking sorry and proposing alternative solutions such as change of dates or refund. You didn’t accepted our alternatives as you, rightly, organized and coordinated you and your friends for such day sailing. Finally we found an alternative suitable for you on the day you selected with other sailing boat and other skipper that you accepted. So we sent you all the details of the new alternative so you can easily reach and find the boat on the day of your experience, included you have the number of the skipper that was IVAN (check the email of confirmation that we sent us where we indicated that your skipper will be Ivan and his phone number). Ivan was the responsible in charge to welcome you to the port and let you do the sailing boat. He was not a common person that stroll around the port and saved your day! He was there because he was booked by us and was waiting for you and was provided BY US as the alternative proposed. So it is totally false that our tour never happened but it was exactly the tour that you booked with the person in charge that we provided (IVAN) and that we then paid for providing your service (even in this case we can show you the invoice paid to Ivan for your booking) As we mentioned many times we are really sorry for the initial inconvenient of overbooking, but for the rest it is totally unfair to consider us thieves and unreliable and even more menacing with legal action, for something that you enjoyed and we provided to you. We always has been clear and honest with you about the situation and we always assisted you since the initial information, thought the booking process, the inconvenient of the overbooking, possible solutions and finally your experience, that one more time underlined, you had thought Sicilying and NOT by common people that you find to the port. If you want to deep the situation we can provide all documents and email exchange to prove what we affirm. Regards

Dear Antonio, Thank you for your kind feedback. Your opinion is very important for us and will help to us to better our experience and understand where we can grow and let our client always more satisfied. We will check the situation about your day tour directly with our driver and we will let you know as soon as possibile. Best Regards

Dear Kristen, Thank you for taking part to our tour and having the time to share your experience! It was a real pleasure to meet you and let you discover our amazing tour and the wonder of our city! Hope to see you soon in Sicily to try together many other experiences! :)