We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Venicelink
Booking unavailable on TripAdvisor

Want other options you can book now?
All photos (55)
All photos (55)
Full view
Traveler Overview
  • Excellent41%
  • Very good15%
  • Average6%
  • Poor7%
  • Terrible31%
Travelers talk about
About
Venicelink is an online service operated by Bucintoro Viaggi - Venice (IT). You can buy directly online all the public transport service tickets (Alilaguna and ACTV), wonderful tours in Venice and islands excursions, City Pass and private or shared...more
Contact
San Marco, 4265, 30124 Venice, Italy
San Marco
Website
+39 041 240 1715
Call
Improve This Listing
Recommended experiences in and around Venice
from $36.80
More Info
from $37.95
More Info
from $36.80
More Info
from $25.88
More Info
Reviews (195)
Filter reviews
178 results
Traveler rating
71
28
12
12
55
Traveler type
Time of year
LanguageEnglish
More languages
71
28
12
12
55
Show reviews that mention
All reviews private water taxi return journey marco polo airport arrivals hall shared transfer boat number moving walkway taxi arrived normal water door to door service venice airport hotel dock grand canal clear instructions public boat your luggage side canals
FilterEnglish
Updating list...
1 - 10 of 178 reviews
Reviewed 2 weeks ago

We pre-booked a shared boat transfer from Marco Polo to our hotel near Piazzale Roma, and a Grand Canal tour with commentary. On arrival at Marco Polo the Venicelink desk is right next to the exit from baggage claim. Staff were courteous and efficient, we...More

Date of experience: March 2019
Thank bjt421
Reviewed 3 weeks ago

I don't understand the bad reviews. I've used this service twice now, booking online before my trips to Venice. Both times, the trips really worked out brilliantly well. The most recent one, a week ago, we had to wait maybe 25 minutes at the airport...More

Date of experience: March 2019
Thank WendyAM
RacheleSacco, Direttore at Venicelink, responded to this reviewResponded 2 weeks ago

Dear WendyAM, We would like to thank you for this amazing review and for relying on us for your transfer to Venice. You are right, shared transfers combine the advantage of travelling in a comfortable and easy way but also of enjoying the city from...More

Reviewed 3 weeks ago via mobile

Pre booked a private transfer from the airport to hotel all very professional. Desk 71 is on the left as you come out. And she told us how to get to the dock which is about a 10 minute walk well sign posted and there...More

Date of experience: March 2019
Thank sedgy1
RacheleSacco, Direttore at Venicelink, responded to this reviewResponded 2 weeks ago

Dear sedgy1, thank you for choosing Venicelink during your stay in Venice. We are happy to know that you were satisfied with our services and that everything run smoothly. You made a great choice picking two of our most popular products: Gondola rides are by...More

Reviewed 4 weeks ago

I booked a private water taxi return transfer for four of us online with Venicelink prior to travel. It works out the same price as a shared water taxi. Upon arrival at the airport we went to box 71 as per instructions on the booking,...More

Date of experience: March 2019
Thank 956wammje
RacheleSacco, Direttore at Venicelink, responded to this reviewResponded 2 weeks ago

Dear 956wammje, we would like to thank you so much for this great review! We highly appreciate to read our clients' feedbacks and we feel proud whenever we learn that they were satisfied with our services. Arriving to Venice by water taxi is a truly...More

Reviewed February 26, 2019

I booked a return water taxi for my trip to Venice and Venice link failed to pick me and my family up from the agreed location and pick up point for our return journey to the airport. We waited 30 minutes and no taxi showed...More

Date of experience: February 2019
Thank PradipMaisuria
RacheleSacco, Direttore generale at Venicelink, responded to this reviewResponded March 11, 2019

Dear PradipMaisuria, We are sorry to read that something went wrong with your service. As we had already stated in our e-mails, from our investigations it resulted that the boat Nr17 has been sent at the Meeting point at 4.30 am as per the communication...More

Reviewed February 19, 2019

I just wanted to let everybody know. That I had a great experience with this company and do not agree with their negative reviews people gave them one bit. After a long flight from the US, I really wanted to get to my hotel quickly...More

Date of experience: February 2019
1  Thank Jim S
RacheleSacco, Direttore generale at Venicelink, responded to this reviewResponded February 20, 2019

Dear Jim S, We would like to thank you for the great review and for choosing our service to reach Venice. Going to Venice by boat is a truly unique experience and we are happy and proud to offer it to our clients. We hope...More

Reviewed February 11, 2019

We booked the water taxi for our visit to Venice in advance and the website took payment twice in error and after numerous emails before we left requesting for a refund to be made and then again after using the service on our return from...More

Date of experience: January 2019
Thank Sarah D
RacheleSacco, Direttore generale at Venicelink, responded to this reviewResponded February 20, 2019

Dear Sarah D, we are sorry to hear that you had some problem with our website. It's very strange that the website took the payment twice because we charge only after the client selects the product and the quantity and after he confirms several times...More

Reviewed February 3, 2019

Used the shared water taxi when we visited venice last week, the cost is 25 euro per person each way and the taxi holds up to 12 persons. There were 8 of us on this trip and we had very little wait as most of...More

Date of experience: January 2019
1  Thank dozydai
RacheleSacco, Direttore generale at Venicelink, responded to this reviewResponded February 21, 2019

Dear dozydai, We would like to thank you for using Venicelink for your transfer to the the heart of Venice and for writing such a good review. Shared transfers are a great way to experience a journey by water taxi and it's also an unforgettable...More

Reviewed January 16, 2019

Great service direct from airport to hotel mooring. Very efficient and quick. Could no ask for more. Would definately recommend and use again if we return to VeniceMore

Date of experience: January 2019
Thank Rachel K
RacheleSacco, Direttore generale at Venicelink, responded to this reviewResponded February 21, 2019

Dear Rachel K, thank you so much for the kind review! Going to Venice by taxi is for sure the fastest and most comfortable way to avoid long and crowded journeys. Plus you get to enjoy an incredible view! We loved to have you on...More

Reviewed January 11, 2019

We booked a private Venicelink water taxi transfer as a treat for our arrival in Venice. Our flight from Bristol was delayed for a couple of hours so we warned them that we would be late and confirmed our flight number. We were then delayed...More

Date of experience: December 2018
1  Thank Jody R
RacheleSacco, Direttore generale at Venicelink, responded to this reviewResponded February 21, 2019

Dear Jody R, thank you so much for choosing Venicelink to get to Venice! We love our clients and we want to make sure that they have an incredible experience reaching our beautiful city: indeed we always ask for the arrival time of the client's...More

View more reviews
Nearby
San Marco
The most famous sestiere (district) in Venice has one
of the world's most famous squares, St. Mark's (Piazza
San Marco). Anchored on one end by the basilica,
clustered around it are restaurants, museums, shops,
orchestras playing in the square, pigeons, the grand
pink Doge’s Palace (Palazzo Ducale), the soaring
campanile bell tower, an astrological clock tower,
plus gorgeous cafes and restaurants like Florian and
...More
Nearby HotelsSee all 391 nearby hotels
Hotel Al Codega
1,659 reviews
.02 miles away
Hotel a La Commedia
2,442 reviews
.03 miles away
Hotel San Luca
396 reviews
.04 miles away
Hotel Serenissima
723 reviews
.04 miles away
Nearby RestaurantsSee all 1,646 nearby restaurants
Mario's Pizza
62 reviews
.06 miles away
Ai Mercanti
1,443 reviews
.05 miles away
Pasta e Sugo Venezia 02
172 reviews
.02 miles away
Marchini Time
357 reviews
.01 miles away
Nearby AttractionsSee all 1,477 nearby attractions
Scala Contarini del Bovolo
1,359 reviews
.06 miles away
Teatro Goldoni
71 reviews
.04 miles away
Riva del Carbon
9 reviews
.08 miles away
Statua di Daniele Manin
60 reviews
.04 miles away
Questions & Answers
Ask a question
BSConnector876
February 14, 2019|
AnswerShow all 4 answers
Response from ted b | Reviewed this property |
Well the same as Is797 - We had 5 people with large suitcases and we still had a lot of room.As stated in Is797 the driver is up front and passengers in the rear under a roof and they can pile the luggage pretty high if... More
1
Vote
dalsti
September 13, 2018|
AnswerShow all 3 answers
Response from Ralph M | Reviewed this property |
You should be able to get one by the cruise ship terminal. Google it and check out pricing and options for pre-booking. Cruise ships DON'T arrive in St. Mark's Square.
0
Votes