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Aquaria Thermal SPA

Aquaria Thermal SPA

Aquaria Thermal SPA
4
Hammams & Turkish BathsRoman BathsSpas
9:00 AM - 10:00 PM
Monday
9:00 AM - 10:00 PM
Tuesday
9:00 AM - 10:00 PM
Wednesday
9:00 AM - 10:00 PM
Thursday
9:00 AM - 10:00 PM
Friday
9:00 AM - 12:00 AM
Saturday
9:00 AM - 12:00 AM
Sunday
9:00 AM - 10:00 PM
About
Set in a large park, Aquariais the Thermal Wellness Centre of Terme di Sirmione. A unique place surrounded by the splendid setting of Lake Garda which offers everything you need to revitalise yourself and to rediscover serenity and beauty: 10,000 sq m of wellness, with thermal pools, aromochromatic showers, vascuolar path, effervescent beds and hydromassages. More than 3,500 sq m of covered surface, 6,500 sq m of park, and also 700 square meters of thermal water. Indoor and outdoor thermal pools, an outdoor fresh water pool for fitness courses. Personalized treatments, hydro-massages, massages, targeted programs and wellness cabins, always under the constant supervision of expert and qualified personnel. All of this is Aquaria: an experience to be tried to re-discover yourself and to love yourselves. New for 2013, two wellness area. A sauna circuit comprises saunas, steam baths and emotional showers for an enthralling multi-sensory experience: the embrace of strong heat is alternated with invigorating cold shocks and revitalizing water jet massages. New relaxation areas, comprising the Wall Salt, Music and Starry Sky Rooms, complete an offering conceived to deliver physical and inner well-being.
Duration: More than 3 hours
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  • PaoloEgomet
    Milan, Italy192 contributions
    5.0 of 5 bubbles
    nice nice nice
    Everything at the top. Then one person likes the blue cap and another would prefer the pistachio-colored one, but the substance is there and it is, I repeat, of very good quality. The only very small point of attention is that due to the specific nature of the place, in practice it can be reached on foot and the nearest car park (Monte Baldo) is one kilometer away. Not very suitable for less mobile elderly people (with cane or walker).
    Gentile Cliente, la ringraziamo per averci visitato e del tempo dedicato con la recensione. Ci auguriamo di riaccoglierla presto! cordiali saluti La Direzione
    Written February 12, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited January 2024
    Traveled as a couple
    Written January 24, 2024
  • Patricia N
    6 contributions
    5.0 of 5 bubbles
    5 hours of pure relaxation
    You can book ONLY from the website, medium-large place, clean, warm. Several thermal pools, some inside, some outside, paths, massages, saunas, bar-restaurant. Smoking area outside. They give you a towel, bathrobe and cap. With a bracelet you close the locker and load what you eat, drink and pay on the way out without worries. You can pay for massages before entering and also book them on site. In the showers you will find shower gel shampoo if you don't have it with you. Beautiful day, we are reborn. Had a couple's massage, friendly and competent staff. It's worth going there!
    Gentile Cliente. la ringraziamo per averci visitato e dei numerosi apprezzamenti ai servizi offerti! ci auguriamo di riaccoglierla presto cordiali saluti La Direzione
    Written February 12, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited January 2024
    Traveled as a couple
    Written January 26, 2024
  • Roz M
    Durban, South Africa140 contributions
    5.0 of 5 bubbles
    The new 8th World Wonder!
    I went to Aquaria Thermal SPA during the evening (a four hour entry) which included the indoor and outdoor heated pools, jacuzzi, saunas, various adventures ("Mountains, Rain, Stars, etc) - which are the 'chill-areas'. I also had a massage. There is a fabulous restaurant to snack (healthy) or have a drink (alcoholic or not, cold or hot). The staff are incredible! This is an absolute MUST if you are in Italy. The outdoor pools in winter are amazing. Sitting in the (outdoor) sauna while watching the lake is truly a breathtaking experience, especially if you use the cooler pool immediately after. The differently scented showers are so exciting. The 'walking pool' (with hot then cold water) is such a fantastic idea and you can actually feel it stimulating your blood! Overall, every second at Aquaria was an unbelievably wonderful experience.
    Visited January 2024
    Traveled as a couple
    Written February 1, 2024
  • TravelQuality
    Otranto, Italy29 contributions
    3.0 of 5 bubbles
    Great potential but little exploited. A little vintage..
    Spa with a lot of potential but little exploited! The spa has many spaces and options, but all of them are poorly maintained and quite vintage. If cared for better in terms of cleaning and modernization, they are very pleasant, both for the magnificent view and for the size of the structure. The upper floor is poorly used, music room? A room with two deckchairs and a radio... it's not a service, come on! Same for the other rooms. Lots of sunbeds but nothing more. Otherwise pleasant and the bar staff very friendly. Good value for money
    Gentile Cliente, la ringraziamo per averci visitato e della condivisione della sua esperienza, il confronto con i Clienti è sempre occasione di miglioramento dei servizi pertanto avremmo piacere condividere alcune note. Ogni realtà ha la sua identità, la nostra caratteristica è l’offerta di servizi benessere con la cura delle acqua termali, del respiro e del recupero psico-fisico. Le piscine sono alimentate da acqua termale sulfureo salso-bromo-iodica ricca di minerali offerta in tutta la sua naturalità per mantenere attivi i benefici. Le area relax sono progettate per offrire occasione di riposo dopo l’immersione in acqua termale. La stanza della musica è progettata da un sound designer con 4 brani creati appositamente per noi per creare il dialogo con il lago che si trova di fronte mentre si è sdraiati in relax, nella stanza del sale i il processo di ionizzazione contribuisce a creare condizioni ottimali di tranquillità e riposo. Concludono il percorso le aree dedicate al viaggio della nostra acqua termale con la stanza della fonte dove è possibile respirare l'idrogeno solforato di cui la nostra acqua è ricca. Ci auguriamo consideri le nostre note e di riaccoglierla presto. Cordiali saluti La Direzione
    Written February 13, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited November 2023
    Traveled as a couple
    Written February 2, 2024
  • roberta m
    26 contributions
    3.0 of 5 bubbles
    I expected much more
    The location is spectacular, but the outdoor pools were covered in carpets of midges. I understand that maybe it's "normal" but every now and then someone could at least pass by with a net! The rooms on the second floor are practically all the same, there are only deckchairs. Everything has an additional price... like the salt scrub... Balm, make-up remover, etc. are not provided Body cream, and the one for the face is a mini plastic sachet (a very ungreen choice). Friendly and smiling staff, It's a shame because the place really has great potential.
    Gentile Cliente. la ringraziamo per averci visitato e del tempo dedicato con la recensione ma avremmo piacere condividere alcuni pensieri. Siamo in un contesto naturalistico straordinario fronte lago, in alcuni giorni la presenza di insetti è più alta di altri complice il meteo. In questi casi il sistema di filtraggio può impiegare più tempo del solito. L’area relax è un luogo dedicato al riposo soprattutto dopo il bagno in piscina con alta concentrazione di minerali di cui la nostra acqua è ricchissima pertanto le sale sono dedicate a questo. La stanza del sale offre un processo di ionizzazione del sale che contribuisce a creare condizioni ottimali che avvalorano il momento dedicato al riposo offrendo una sensazione di calma e tranquillità. La stanza della musica è progettata da un sound designer che ha ideato musiche in dialogo con il lago. Conclude il percorso le aree dedicate al viaggio della nostra acqua termale con la stanza dell fonte dove è possibile respirare l'idrogeno solforato di cui la nostra acqua è ricca. Ci auguriamo consideri le nostre note e di riaccoglierla presto. Cordiali saluti La Direzione
    Written February 12, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited February 2024
    Traveled with friends
    Written February 3, 2024
  • valeriasi2014
    Milan, Italy25 contributions
    3.0 of 5 bubbles
    A nice place
    Nice, clean place, in my opinion there is a lack of more precise indications inside the structure to understand where to go. There are few places where you can hang towels and deckchairs inside, if it rains like it happened to us, there aren't enough for everyone. Outside the area is very beautiful. The changing rooms are clean, bathrobe, towel and cap are provided, mandatory for the pools.
    Gentile Cliente, la ringraziamo per averci visitato e del tempo dedicato con la recensione. Precisiamo che l'area relax è molto estesa , con a disposizione sedute di vario genere e in ambientazioni diverse come la stanza della musica o stanza del sale, ideali per il relax dopo le immersioni nelle nostre acque termali. Ci auguriamo di riaccoglierla presto cordiali saluti La Direzione
    Written February 25, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited February 2024
    Traveled as a couple
    Written February 17, 2024
  • Kakainomane22 , Tortona
    Tortona, Italy79 contributions
    4.0 of 5 bubbles
    An hour more!! it makes me laugh
    Really beautiful place!! Top swimming pools, lots of relaxation areas, let's say that for relaxing a day it's great!!! The only negative note was that only on the way out were we told that the shower time was within the 5 hours provided by our gift vouchers and therefore we had to pay another €24 because we had spent an extra hour. We entered at 11.30, in theory for us, we were supposed to stay until 4.30, then shower and go out, but here was the surprise!! This is truly a scam!! It was enough to warn!!! At the entrance the receptionist did not warn us of anything even though she had asked us if it was the first time at the spa!! If you do this with everyone you know how much money you will get!!!!! Very little is enough!! We didn't want to make a fuss, €24 doesn't change my life but it was just thrown down the toilet!!!! I should have slammed my fists on the table but I didn't want to waste time!! The lady told us that we had worked an extra hour and therefore we had to pay!! she didn't even give us an explanation even though we had explained to her what had happened and that no one had notified us of this thing, also because, had we known, we were out at 4.30pm and not at 5.15pm, making us pay an extra hour, which then a 'now more is not!!! we were just taking a shower! NO COMMENT!!! Be warned about this!! SCANDALOUS
    Gentile Cliente, siamo dispiaciuti per quanto segnala e ci scusiamo per l’accaduto, la trasparenza delle informazioni è per noi molto importante. Nella sezione informativa delle varie formule di ingresso viene riportata la seguente nota: Ad Aquaria il relax inizia in un click! Per vivere la SPA termale al meglio e in linea con le proprie esigenze, è possibile scegliere una delle nostre proposte giornaliere. E se poi decidi di rimanere ad Aquaria più a lungo, puoi prolungare la tua permanenza a soli 12 Euro all'ora. Le assicuro che non si tratta certo di modalità ingannevoli di gestione del Cliente, siamo un’azienda storica e seria che da sempre si occupa di salute, benessere e ospitalità e non operiamo certo in modo non trasparente. Cogliamo volentieri il suo suggerimento ad intensificare l’informativa circa il tempo di permanenza in struttura. Cordiali Saluti La Direzione
    Written February 24, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited February 2024
    Traveled as a couple
    Written February 18, 2024
  • Stefano Mantegna
    Turin, Italy45 contributions
    3.0 of 5 bubbles
    The shower at the cost of the thermal bath.
    The structure is beautiful and well-kept. What is ridiculous and pretentious is that the hourly package that you purchase (at a high price) also includes the time to shower, wash and dry your hair (possibly), get dressed, hand over the equipment. Is the time I pay for staying in the thermal bath or for taking a shower? Just to know. It would be enough to hand over the bracelet before the showers. Then I was not charged but I was invited, for the future, to hurry up within the agreed time frame. UNACCEPTABLE.
    Gentile Cliente, prendiamo nota di quanto segnala, tuttavia nelle sezione informativa delle varie formule di ingresso viene riportata la seguente nota: Ad Aquaria il relax inizia in un click! Per vivere la SPA termale al meglio e in linea con le proprie esigenze, è possibile scegliere una delle nostre proposte giornaliere. E se poi decidi di rimanere ad Aquaria più a lungo, puoi prolungare la tua permanenza a soli 12 Euro all'ora. Inoltre riportiamo tale informazione anche in fase di check-in spiegando accuratamente che il tempo delle ore comprende anche utilizzo iniziale e finale degli spogliatoi. Consideriamo le sue osservazioni per migliorare i nostri servizi e nel frattempo ci auguriamo di riaccoglierla ancora. Cordiali saluti La Direzione
    Written February 24, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited February 2024
    Traveled as a couple
    Written February 19, 2024
  • Nicola F
    Province of Modena, Italy4 contributions
    3.0 of 5 bubbles
    Very nice but some aspects to improve...
    I spent a whole day at the spa. Positive night. Organization is a strong point. The lifeguards keep watch as they should and maintain order. Water truly has a regenerating and at the same time relaxing power. The scenery of the lakefront is very suggestive. There are many experiences to try and each has its own reason. One of the most evocative is the music room where you can experience a truly relaxing experience. Let's move on to the sore points: the service at the lunch bar was scandalous. We ordered 2 pasta dishes and they told us to sit down... half an hour passed and I politely asked if there were any problems considering that the people who arrived after us had finished and were leaving. I was promptly silenced by a girl who told me to wait at the seat so that we would receive the dishes. Another 25 minutes passed and my patience ran out. I turned to a second employee who in reality my order had never left. In short, we had been waiting for nothing for 50 minutes. I would have liked to speak personally to the girl who had treated me so disdainfully. In practice they served us, apologizing, after 1 hour. And to ease our disappointment they gave us a cocktail voucher for 2 with fruit. But I want to be honest. The first one they brought us was really good...it's a shame that we were served with disdain and delay. I advise you to review the order procedures and above all to teach the bar girl that if a bar customer tries to inquire... before sending him to a seat he should be informed of what is happening. It's called professionalism. Another sore point is the girl's behavior when releasing the watches into the machine that incorporates them. The toy car is not easy and immediate to use: a minimum of courtesy and patience would be a must when working with the public. The girl at the exit got impatient and made us nervous and leave badly. I don't think it's the right way to approach the customer. One last note: very good in the controls in the water of the headphones and the way people behave but I saw many couples in the water who instead of enjoying the spa did something else. I believe there is a limit to everything. An affectionate gesture is beautiful and natural but in the water many couples express themselves too explicitly. They should be reminded that there are families. Which is not a private place to express your sexuality. Honestly, at a certain point we were surrounded by couples who weren't enjoying the spa but were enjoying something else. A stop should be put in place out of decency and respect for others.
    Gentile Cliente, la ringraziamo per averci visitato e per la condivisione della sua esperienza, il confronto con i nostri Clienti è sempre occasione per migliorare servizi e accoglienza. Siamo dispiaciuti per il disguido al bistrot , si sono verificati dei rallentamenti di servizio dati dal sistema automatico delle comande che ha generato errori e ritardi. Questo non giustifica certo la nostra scortesia, quanto segnalato sarà oggetto di verifiche interne. Le assicuriamo che siamo attenti al rispetto del regolamento che vieta atteggiamenti non consoni, come potrà comprendere non sempre li individuiamo in tempo e non sempre le risposte sono immediate e positive, cercheremo di migliorare questo aspetto. Ci auguriamo consideri le nostre note e di riaccoglierla presto. Cordiali saluti La Direzione
    Written February 22, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited February 2024
    Traveled with family
    Written February 20, 2024
  • ammazz85
    Rome, Italy2,292 contributions
    5.0 of 5 bubbles
    a moment of relaxation
    Strongly recommended to me by friends, a unique experience between the internal and external rooms, ideal location between swimming pool and sea, the rocks around are walkable. the staff is friendly, the environment is intimate and intimate. Reservation recommended medium-high quality/price ratio
    Visited September 2023
    Traveled as a couple
    Written March 7, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

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4.0
4.0 of 5 bubbles7,872 reviews
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These reviews have been automatically translated from their original language.
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h0llie
Birmingham, UK16 contributions
1.0 of 5 bubbles
Aug 2023 • Couples
Very disappointed with this spa. Was looking forward to a relaxing evening experience, which did not get in comparison with other spas have been to. Receptionists were rude when checking in, did not explain anything and were aggy that didn’t have a pair of flip flops to wear when you can normally get given them at other spas with your robe and towel. They made us buy some expensive flip flops at 17 euros each to enter, when everyone inside once in there had dirty shoes on themselves, so I found that a piss take. Did not explain where to go to get into the pools and what facilities there were which was quite disorientating and uncomfortable when you’re in your robe trying to find where to go, then when asking you are looked at like an idiot. Just made me feel totally off to begin with and unwelcome which is a shame as the pools are really nice but the receptionist staff clearly aren’t.
Written August 13, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest, Thank you for the feedback. We are very sorry you were not satisfied with your experience however both on our website and the confirmation letter it is clearly stated that slippers are not included in the SPA kit moreover it is not our intention to force our clients to buy the slippers from our counter. We make sure that upon arrival all the relevant information is given and at times it could seem a lot but we do inform our clients how to move around, signs are well placed in the area and staff by the pools and wet areas are available to help. Kind regards
Written August 17, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

acquadellelba
439 contributions
5.0 of 5 bubbles
Nov 2023 • Couples
Purchased entry 5 hours from h. 17 Happy Hour Spa & Sauna in the evening with drinks and savory finger food online directly on the site. Excellent experience, breathtaking sunset, we also participated in an Audguss ritual with ice crystals, essential oils and music in the sauna. Very courteous and helpful staff. The only complaint is about the men's locker room, which is small and disorganized. I recommend and we will return.
Google
Written November 23, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gentile Cliente, la ringraziamo per averci visitato e del tempo dedicato con la recensione. Ci troviamo in una posizione naturalistica unica e non è raro assistere a dei tramonti straordinari. Con piacere leggiamo che avete apprezzato la proposta aperitivo e ci auguriamo di riaccogliervi presto. cordiali saluti La Direzione
Written November 28, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

AleViBar
Granada, Spain4,949 contributions
1.0 of 5 bubbles
May 2024 • Couples
I made the reservation through their website on May 9 “I receive the email that the payment is accepted and my reservation number”
reserving the night circuit for the afternoon of Monday, May 20 (it was our wedding anniversary and we chose this option as something special) as we were in Verona, we traveled by car for an hour, we arrived, we paid for the parking, we had lunch and when we showed up To enter the Aquaria they tell me that our reservation was canceled on Friday the 17th in the afternoon, I show them that the charge is made and paid on the card and they tell me that it was canceled (which I did not receive any email, neither cancellation nor absolutely nothing) the receptionist who attended us named Stefano, became hysterical saying that he couldn't do anything, that it was canceled by the administration, I ask for a receipt and he tells me no, that he can't give me anything, that the money is in my bank to call the bank, which I do and the bank tells me that the payment is made and that there is no refund or return, I go back to the same guy Stefano and he tells me that he does not speak Spanish and that he is very sorry but no can we come in!!!! I tell him. Ok, I don't enter but give me proof that I used the service, which is denied because it says that it can't give me anything, so I should write an email to the administration.
I mean... they charge me €68 on May 9, according to them they cancel (without notifying me, calling me, or sending me an email) and as of today, May 23, I still don't have the money. And without having entered the Spa.
It's incredible how they can do this, the receptionist's bad manners are honestly embarrassing. After paying, getting around, paying for parking and they won't let me in on such a special day?

I'm going to report them to the European consumer defense, since they didn't even have the slightest shame to call me and give me an explanation. Until this moment I don't have my refund either!!!!
Google
Written May 23, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Estimado cliente, Lamentamos informar, pero los problemas relacionados con la gestión de pagos no dependen de Aquaria Su reserva ha sido cancelada porque el pago no se ha realizado correctamente Su reserva fue cancelada automáticamente de la gestión, ya que el pago no fue exitoso. Hemos reembolsado el día 17/05, por lo que le rogamos que lo compruebe. Saltos cordiales
Written May 31, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Elisabetta P
Rimini, Italy76 contributions
5.0 of 5 bubbles
Aug 2023 • Couples
During a week's stay in Sirmione with my husband last August, we treated ourselves to two days at Aquaria, attracted by the amazing location in the greenery on the lake.
I can confidently say that our expectations were completely met.
Of course there are costs, it's not for all budgets, but it's worth it.
We had very pleasant massages and took advantage of all the services available, the swimming pool, the aromatic showers, the hydromassages, I personally really liked the path in the hot cold water for blood circulation.
We relaxed on the sunbeds under the umbrella in front of the lake and had an ice cream at the bar.
At the entrance to the spa you are provided with a rubber clock which is programmed for the paid hours and is returned at the exit, where the extras are also noted (for example, I had an ice cream at the bar) which you pay for before leaving.
The spa is really large and even if there are a lot of people, as in the August 15th week, you don't feel crowded or crowded.
I booked the two days conveniently online and then showed up at the spa. For the first booking I got help from one of the employees at the entrance, who was very precise and kind.
The changing rooms are very large, there are bathrooms, showers, a lot of lockers where you can safely store your things, always opening and closing the door with the aforementioned clock.
I was provided with a towel, bathrobe, headphones.
The staff were all friendly, even the one in the shop that sells the spa products, both in the establishment and in the one in the historic centre.
I found all the rooms very clean.
The only flaw: the women's showers were open, without doors, while the men's had them...sorry but privacy should be respected for both men and women, or not?
Beautiful experience that I would gladly repeat, I recommend Aquaria!
Google
Written September 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

daniela
Asti, Italy1 contribution
2.0 of 5 bubbles
Feb 2024 • Couples
Good morning, I copy the email I sent to the establishment hoping to be useful to customers. Be careful about the hours you stay in the facility.

Good morning, on February 10th my husband and I went to your facility, purchasing an entry for 5 hours and a ritual each (scrub)
At 10.45 we checked in, at 3.45 we got out of the pools and went to the changing rooms where we washed and dressed. At 4.00 pm my husband was outside in front of the reception desk waiting for me and was noticed by the lady who enabled the exit bracelets, I was at 4.15 pm at the exit, time to take a shower and dry my hair. The person in charge of the bracelets informed us that we would have to pay for an extra hour of stay in the facility for a total of ten euros per person. Having personally read the confirmation email sent to me and the structure's regulations, I was certain that in no way was it mentioned that the 5 hours also included the half hour used to shower. There is no notice at the entrance, the check-in staff did not communicate it.
For this reason I expressed my grievances and after a heated discussion the 20 euros were deducted. However, all this spoiled (also due to the terrible manners of the staff) a day that had been spent in the best possible way.
I have been working in tourism for 25 years, I know the spas well, I read the regulations carefully and it is the first time that such an unfortunate episode has happened to me.
Furthermore, if you really want to charge for the additional stay to give users the opportunity to shower, divide the hours into quarters of an hour (why should someone pay for a whole hour?) but above all write it clearly at the entrance, on the email confirmation and the structure's regulations.
Google
Written February 21, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gentile Cliente, siamo dispiaciuti per quanto segnala e ci scusiamo per l’accaduto, accoglienza e gestione trasparente della nostra offerta commerciale sono per noi valori molto importanti. Tuttavia nelle sezione informativa delle varie formule di ingresso viene riportata la seguente nota: Ad Aquaria il relax inizia in un click! Per vivere la SPA termale al meglio e in linea con le proprie esigenze, è possibile scegliere una delle nostre proposte giornaliere. E se poi decidi di rimanere ad Aquaria più a lungo, puoi prolungare la tua permanenza a soli 12 Euro all'ora. Accogliamo volentieri il suo suggerimento ad essere più incisivi nella comunicazione dell’over time e nello specificare che per 5 ore di permanenza si intendono 5 ore totali compreso il tempo degli spogliatoi, il confronto con i nostri Clienti è per noi occasione per migliorare i servizi. Se desidera un confronto telefonico siamo volentieri a disposizione. Cordiali Saluti La Direzione
Written February 24, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Luisa L
Pescara43 contributions
4.0 of 5 bubbles
Aug 2024 • Couples
The place is really nice and well maintained.. Many thermal pools with lake view. Great lunch in the restaurant / bar although expensive as well as the entrance to Aquaria is very expensive. Too bad that to arrive a delirium .. Shuttle buses packed to the improbable, late, with people packed in hallucinatory ways. It does not depend on the structure but is a big flaw in the tourist organization.
Automatically translated
Written August 14, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

molly27Roma
roma212 contributions
3.0 of 5 bubbles
Aug 2023 • Couples
I have been spending the August bank holiday in Sirmione and the evening in Acquaria for several years... this year was very subdued... and in fact unlike other years there were very few people... the cost was much higher than last year (perhaps this is why there were fewer people) and it wasn't with the aperitif included like last year...(very welcome aperitif). This year the aperitif cost 8-10 euros depending on the drink and only had a packet of crisps...live music was planned, but it ended before the scheduled time...about the place...the highlight it's the swimming pool on the lake...but otherwise the interior is disappointing...the upper floor (salt room, star room...etc) is scenic but...only that and in fact...at least tonight it was half empty..but also in the past..this year I found the Turkish baths to have a lot of fires..almost none...perhaps kept low to save money...then you have to pay extra for anything (e.g. scrubs).. considering the 'high cost of entry.. well I think that a little flavored salt could be given for free as happens in other Spa centres... last year for example for August 15th there was free flavored salt included... in short... Reluctantly... after years of going to Acquaria in August... I fear that this will be the last year...
Google
Written August 15, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gentile Clienti, vi ringraziamo per la condivisione della vostra esperienza, il confronto con i clienti è per noi occasione di miglioramento di servizi e accoglienza. Siamo pertanto spiacenti di aver disatteso le vostre aspettative ma avemmo piacere esporre le nostre note. Nel giorno di ferragosto erano in vigore tariffe diverse tra le quali la promozione ingresso con massaggio che possono esaurirsi nell’arco della giornata. Il nostro aperitivo con selezione di finger food è proposto da tempo al costo di euro 12 a persona. Quando vengono scelte bevande singole offriamo come snack delle patatine in confezione in modo che sia agevole il consumo anche in esterno. Le assicuriamo che le temperature delle saune e bagni di vapore sono nei range corretti e non subiscono modifiche in ragione di presunti risparmi economici, bagno turco e bagno romano hanno temperature differenti per natura. Ci auguriamo consideri le nostre note e di poterla riaccogliere ancora Cordiali saluti La Direzione
Written August 17, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Loredana O
Province of Brescia, Italy4 contributions
1.0 of 5 bubbles
Feb 2024 • Friends
I purchased discounted vouchers in the month of October. I called 2 weeks before to book the entry and they told me that I could not use them for the chosen day as they were full, but if I bought at full price yes and so I did since we had planned that day. I specify my vouchers were midweek not week then the next day I call to book for my son after 15 days they tell me they are full I can only book the night or buy at full price
Why do you sell vouchers if I can't use them?
From your loyal customer
I am very disappointed and I consider your unfair practice to be incorrect.
Google
Written February 16, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gentile cliente, ci dispiace non sia riuscita ad utilizzare i suoi voucher nel giorno da lei prescelto. Gli ingressi Aquaria DAYS hanno una disponibilità dedicata come ogni altra tipologia di servizio, e come sempre comunicato, necessitano di prenotazione con largo anticipo in quanto la richiesta di prenotazione è altissima. Ricordiamo che i voucher hanno una durata di 8 mesi e vi è ampia disponibilità quotidiana per garantire a tutti i nostri ospiti di poterne usufruire: nei mesi di gennaio, febbraio e marzo abbiamo inoltre esteso gli orari di apertura di Aquaria Thermal SPA per offrire una maggiore scelta di giorni e orari e disponibili. Augurandoci di riaccoglierla nuovamente presto le auguriamo una buona giornata. Cordiali Saluti La Direzione
Written February 23, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

mark k
Green Valley, AZ183 contributions
2.0 of 5 bubbles
Jul 2022
Beautiful facility but very poor quality of treatments.
Booked an entry & treatment package online which seemed to be the only option to get into the spa.. Separate entry to the pool & grounds is possible for a moderate fee.
Really nice facilities. However, the treatments were marginal at best. Mud wrap was okay. Massage was merely application of lotion. Facial was fair or less. My wife was even told that she did not get a facial as part of her treatment and no refund was possible.
I would NOT recommend any spa services although access to the tranquil pool area could be worthwhile.
Written July 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

PayPerez
Riga Region, Latvia12 contributions
4.0 of 5 bubbles
Dec 2022
You have to split the quality of time spent in Aquaria from a quality of some services, namely a massage.

Lake view, different pools, jacuzzi, saunas, water rains, and all other what is included into 5 hours of visiting Aquaria, may make you (and actually made me) relaxed and recharged.

But! Don't spend money on massages, except you like a light stroking, not a massage as it have to be. Yes, you can hear pleasant relaxing music, feel light hands over your body, but massage girls are not making your tensed muscles relaxed, they even have no power to do it.

But, this is my point of view, others probably can add something on SPA and beauty procedures.
Written December 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Aquaria Thermal SPA - All You Need to Know BEFORE You Go (2025)

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