Bologna Welcome - Official Tourist Office

Bologna Welcome - Official Tourist Office

Bologna Welcome - Official Tourist Office
3
9:00 AM - 5:00 PM
Monday
9:00 AM - 7:00 PM
Tuesday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 7:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
10:00 AM - 5:00 PM
About
Located in Piazza Maggiore is run by Fondazione Bologna Welcome. On the ground floor of the magnificent Palazzo del Podestà in Piazza Maggiore, Bologna Welcome invites not only tourists but also citizens to visit a completely renovated, bright and warm area, where it will be possible to find new services in addition to those already given: reservations for guided tour, railway tickets and reservations will be added to the tourist information service already provided by the Municipality of Bologna. Tickets for the theatre as well as for sport and cultural events will be made available.
Duration: < 1 hour
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Neighborhood: Santo Stefano
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

3.0
3.0 of 5 bubbles137 reviews
Excellent
34
Very good
29
Average
33
Poor
17
Terrible
24

Cymro
Coimbra, Portugal3,357 contributions
5.0 of 5 bubbles
Mar 2022
I called in to buy some tickets to attractions. On entering a member of staff helps you with the ticket machine from which you get a relevant ticket for your enquiry and then wait your turn. My wait lasted about 5 minutes. I bought my ticket for the Enzo Palace and when I said I didn't know where it was, one of the staff walked me there. Excellent service. I was also given a tourist map and advice on places to eat.
Written March 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

deirdre h
Glen Head, NY5 contributions
5.0 of 5 bubbles
Oct 2022
We took a cooking class with Cristina Fortini of Italy Food Nest and it was, hands-down, the highlight of our three week trip to Italy. Cristina invited my husband and me to her charming home where she showed us how to make four different kinds of pasta which we then enjoyed with wine and some of Christina's delicious sauce. Cristina showed us how to use various kitchen utensils to cut the desired shapes, gave us great tips on kneading and rolling out the dough, and made us feel so at home in a matter of minutes. She was charming, friendly, very knowledgeable and so much fun to work with. She also shared with us some of her favorite stores where we were later able to buy some of the kitchen utensils ourselves. We spent a delightful afternoon at her home, and while we ate far too much of the delicious pasta we had made, I can't blame Cristina for that! For anyone who likes to cook, or would like to learn more about making pasta, this is an experience not to be missed. Thank you, Cristina, for a wonderful afternoon!
Written October 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

NuDL2013
London, UK43 contributions
5.0 of 5 bubbles
Jul 2014 • Couples
The review here is for the walking tour offered by the Bologna Tourism office. As there is no independent review of just the walking tour, I am including it here -within the office review.

The tour is for 13 Euros- i saw a review below which talks about the tour being for 5 Euros and I am not sure that is correct. The Bologna card is for 20 Euros, and if you buy the card, the tour is included in it. We however just took the tour (though in hindsight, the card would be useful overall too)

The tour is extremely good. Our guide spoke excellent English and made the tour fun, entertaining and informative. I think she was the best part of the tour! In the two hours that the your covered, we covered areas around Piazza Maggiore- and i was amazed to learn all that that small area encloses. Each building covered had an interesting history or an anecdote. Every nook was important. Our guide pointed out small things for us- which would go unnoticed otherwise but once seen add so much character to the place. We were able to appreciate Bologna and the buildings far more post the tour.

While I do agree that finding the tourism office was slightly difficult- despite being in the Piazza, we had to run around looking for it and finally ask people for help but i am very glad we made it in time and joined the tour.

If we visit Bologna again, I will be looking at the other tours offered by the tourism office for sure. The tour made Bologna special for us.
Written July 20, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Anne C
Cambridge, UK49 contributions
1.0 of 5 bubbles
May 2016 • Couples
Don't bother with the Bologna Welcome Card unless you really will be visiting the few museums it gets you into. This does not cover many of the attractions - eg the Tower and Anatomy Theatre are not part of this scheme. Museums are shut on Monday so not much good for a long weekend. The worst aspect was that it is meant to get you free access to the 'Story of Bologna'. In practice we found there was a special exhibition on to which we get a 2 Euro discount so had to pay 11 Euro each to get into a museum which should have been free. No option just to see the bit we wanted. Most of the museums do not cost much so I would recommend paying as you go.
Remember that you are probably more likely to get a taxi straight back to the airport from your hotel rather than going to the station to get the airport bus which can be included in the pass.
Written June 18, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ashlandfan
San Francisco, CA107 contributions
1.0 of 5 bubbles
May 2016 • Couples
During a longish stay in Bologna, we went to the tourist information center, also known as "Bologna Welcome," a couple of times to try to get questions answered.

Staff were unable to answer our questions both times. Our impression was that they mainly just sit behind screens and Google whatever they're asked. We could have done that ourselves without having to deal with a language barrier, and we wouldn't have gotten incorrect information.

The two clerks who worked with us spoke shockingly poor English, and it was not easy to communicate what we wanted with them. I ended u[ using Italian with them, as my Italian is OK but not great.

One time - we were trying to find unscented laundry detergent that we could use in our apartment's washing machine. (Nearly all detergents in Italy are heavily scented.) We explained numerous times to the information person what we were looking for - in both English and Italian - and my Italian is not *that* bad - she ended up sending us to a laundry (the kind that takes in your wash) that does "eco wash" - and they do not use unscented detergents! We ended up finding some Woolite in a big grocery store several blocks away.

Second time - my partner was having back issues and wanted deep tissue massage. The person that helped us at Bologna Welcome was clueless and could not help us at all. We ended up finding a really good guy out by the airport by searching for ourselves on Google.

I guess it's a good place to go if you need basic information or want to buy a tour. Seems like selling tours and some (nice) souvenirs is really Bologna Welcome's raison d'etre. They also sell a pass that works at all the museums that are not having special exhibitions. (But ... all the museums we wanted to see were having special exhibitions!) And they do have a nice selection of free brochures. For obtaining information - it's easier and more effective to Google it yourself. And that's kind of sad.

PS - I saw some reviews that said this place is difficult to find. It is not. It's right on Piazza Maggiore, opposite San Petronio.
Written June 8, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

SmilingSlim
Spring, TX66 contributions
5.0 of 5 bubbles
May 2019 • Couples
We met Cristina Fortini, our guide at the tourism office for our private tour. Just my lovely wife and I. We walked all around the old market. Cristina showed us some really great places to shop and get the best deals. She showed us places to get really good balsamic vinegar and arranged a tasting. We bought a 25 year old balsamic vinegar for 99 euros that on amazon was $200.
The coolest thing we did though was make pasta. We went to Alessandra Quadruelli’s house, which used to be the church hospital and she showed us how to make 4 types of pasta. I cook almost every day so this was really fun. Then we went upstairs and Alessandra made us lunch from what we made. Plus we hade bread, olive oil and local wine. One of the best times of our trip.
Written June 29, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

pebble82
Singapore, Singapore450 contributions
5.0 of 5 bubbles
Jun 2017 • Couples
As we were spending three days in Bologna, we decided to buy the Bologna Welcome Card costing 20 euros per person from the tourist office. This card is valid for 48 hours and gives free entrance to many museums, discounts for exhibitions and a 2-hour guided walking tour of the city centre which would have cost 15 euros if bought separately.

We made full use of the card visiting a few museums and we particularly recommend the walking tour which started at 4.45 pm at Piazza Maggiore although the Neptune fountain was closed for renovation. There were about 20 people in our group and we were all given ear pieces. Our guide, Ersi initially began the tour in both English and Italian which meant she had to say the same things twice. Fortunately 15 minutes into the tour, the Italian people decided they could cope with the tour in English. From then on, the tour became more interesting.

Although the entrance to the Basicila of San Petronio was free, Ersi took us inside and explained the interior and especially the meridian line in the paving which was partially covered during our visit due to an ecclesiastical meeting that week. The walk in the city centre was interesting and we passed by the market, side streets and food shops whiere Ersi showed and explained some of the products that the region is famous for. She brought us to several places including the inside of the Anatomical theatre as well as a visit to the Church of Santa Maria della Vita with its beautiful and unmissable sculptures.

We saw and learned a lot more about Bologna through this interesting walking tour and would give it and Ersi a 5-star rating although we were not impressed with the customer service at the tourist office which as usual with many tourist offices we would give a 2-star rating.
Written July 23, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

alivealiveo
dublin79 contributions
2.0 of 5 bubbles
Jul 2014 • Couples
Solely because it is impossible to find this tourism office is practically useless. We spent at least 20 minutes in very hot condition searching for this office. No sign. No indication and people in near buy buildings were unsure of its location. I realise there is some renovation work going on but even a small temporary sign would help. Someone put a sign up. When mentioned to the lady behind the counter she said she knew about the problem and she hoped something was going to happen - I say go out and put up a little sign if you know there is a problem. PLEASE.
Written July 7, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

David C
Great Ayton, UK40 contributions
2.0 of 5 bubbles
Oct 2019
In my experience this comment could be made about most of the tourist offices throughout Italy. They do not stock lots of leaflets about events and sites in the area. There is a display cabinet containing about a dozen red coloured leaflets. i asked for them bur was told I could only take 2 at a time; then I discovered that at least 50% are out of print. There is a queuing system. A receptionist asks the nature of your enquiry, you are given a ticket and wait for your number to come up. You will be given a town plan with sites worth seeing highlighted for you, but that is as much as you will get. Ask for more detail and it will be given, but it is up to you to ask the right question and know what to ask. You need to be specific. Not good
Written October 9, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

InspiredReviewer
Cardiff, UK963 contributions
5.0 of 5 bubbles
May 2019 • Couples
This facility is situated in piazza maggiore and is a must to visit first.
It provides excellent leaflets of things to do.
Lots of information is available and the welcome cards are helpful to avoid queues to pay for entry into facilities. There is the basic and the card+ and the latter give free access to the bus tour of the city and motor train to San Luca Church on the hill with access to the fine and free train ride with commentary. Both cards are good value.
Written May 17, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Bologna Welcome - Official Tourist Office - All You Must Know BEFORE You Go (with Photos)

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Bologna Welcome - Official Tourist Office is open:
  • Sun - Sun 10:00 AM - 5:00 PM
  • Mon - Fri 9:00 AM - 7:00 PM
  • Sat - Sat 9:00 AM - 5:00 PM



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