ItalyXP
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About
At ItalyXP our vision of the best trips to Italy is all about eXPeriences. Whether visiting the Sistine Chapel or taking an excursion to Etna, the best memories of your visit to Italy start with eXPeriences. We'll set you on the right track to follow whatever your heart's Italian desire is-whether that's learning to cook a real spaghetti or driving a Fiat 500 to a quaint and secluded Tuscan inn.
Rome, Lazio, Italy

Awards
Travelers' Choice
2023

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Travelers talk about
(26 reviews)
(10 reviews)
(7 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles426 reviews
Excellent
303
Very good
69
Average
15
Poor
16
Terrible
23

Karen K
1 contribution
5.0 of 5 bubbles
Sep 2022
We just returned from a 5 day tour of the Amalfi coast. What an excellent tour and at such an affordable price! This tour was worth so much more and was perfect for tourists like us who do not want the challenges of arranging travel or hotels and want a semi structured tour with ample free time. Right from the start, Enrico was our contact person who worked with us in planning the tour. He was helpful, prompt and patient with our inquiries. There were only 3 others on the tour besides myself and my spouse so we felt like we had a personalized tour for a fraction of the cost. The trip was very well organized with seamless transition at the hand off points. The guides and drivers were kind, helpful, prompt and very knowledgeable. The hotels were great, especially the one in Amalfi where we had an amazing view of the sea from our balcony. It was like something from a movie. We highly recommend this company and wish they had affiliates in other countries where we are planning future trips.
Written September 15, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Irenke F
Ermington, Australia18 contributions
5.0 of 5 bubbles
Jun 2022
A beautiful area for a day trip from Milan with a driver/guide that was accommodating to travellers' needs. The tour used a minivan and our group was only 3 people. First stop was in the town of Como where we did most of our sightseeing. Later in Bellagio, we enjoyed a gourmet lunch in a wine bar that was included in the tour cost and it was amazing. We got to choose a selection of courses paired with wines. The lasagne and sorbet were the best. After some time in Bellagio we took the short cruise to Varenna. A short stop here and then back to Milan. The sun was shining and everything went to plan with ItalyXP. I highly recommend this company.
Written July 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mary W
2 contributions
5.0 of 5 bubbles
Mar 2023 • Friends
Antonio was a gem! So friendly & speaks excellent English. We made several stops to take photos & shop along the coast. We also stopped to eat lunch. It was outstanding & the best food we had eaten since our arrival in Naples several days ago. I recommend this tour company because of their professionalism & you CAN NOT beat the price! I believe our driver was Genova & a big thank you for your driving skills on those tiny switchback roads. I have nothing negative to say about this all day tour. It’s been a wonderful journey through your beautiful country!
Written April 2, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Pepisou
3 contributions
5.0 of 5 bubbles
May 2022 • Friends
We took a day tour to Sorrento Positano Amalfi ,the experience was fantastic.Highly recommended as was well organized with the best travel guide Mrs Rita.Light launch was also included in the price which was delicious in a restaurant with a breathtaking view!!
Written June 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Carrie B
5 contributions
5.0 of 5 bubbles
May 2023 • Family
Italy XP organized an amazing day in Tuscany for my daughter and me. It was a tour designed based on our requests. We were picked up at the port and went to Siena for the morning. The afternoon was spent visiting two different wineries and enjoying all of the flavors and beauty that Tuscany offers. Our guide in Siena was incredibly knowledgeable. Our driver was gracious and moved us around quickly to all of our locations. This is the second trip to Italy that I have used Italy XP and I highly recommend them. A special shout out to Maria Antonietta at Italy XP for putting into action our wish list.
Written June 6, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

DVG59
Antwerp, Belgium212 contributions
2.0 of 5 bubbles
Aug 2023
The gondola boat trip on the Arno (Firenze) itself is a nice thing to do. All fine.

But I would book it directly at the location.
It's significantly cheaper, you pay a lot of money for non existing service!

We could not find the exact place to meet up for the boat trip -it was not mentioned on the booking site, nor on the many emails we received after booking. We tried to contact ItalyXP by phone several times, it's a call center that never answered the calls. We never managed to talk to anyone. The "chatline" they are talking about on the website is not a chatline, it just sends an email. Which never got answered. Our trip was nearly a week ago, we are still awaiting their reply!
Luckily we know Firenze a bit and found the meeting place by ourselves.
Written August 21, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

rachel l
Hermosa Beach, CA65 contributions
5.0 of 5 bubbles
Oct 2022 • Friends
Water Taxi transfer from Piazzale Romale to Riva del Vin Boutique Hotel Venezia. Thank you for the excellent service & assisting us our luggage and a fun, beautiful ride to our hotel dock. Our driver helped us and called the hotel en route to meet us at dock. Wonderful
Written October 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

redbrdsfan
United States5 contributions
1.0 of 5 bubbles
Aug 2017 • Friends
We were picked-up at our hotel and taken to a central location with many GT coaches. Very disorganized in getting guest checked-in and knowing which bus to board. Our first stop from Florence was Siena to allow more guest to board. They were picked-up at a gas station/convenience store. Our tour director, Gabrielle suggested for guest to use the bathroom facilities at the gas station due to the lack of public bathrooms in the areas we would be visiting.
We visited all of the locations as advertised. The Tuscan wine regions are beautiful and produce excellent wine. When we arrived in Pienza, their brochure indicated we were scheduled to have a cheese tasting at a local farm, with a tour of the small town. Instead, we were lead to a small piazza. Gabrielle pointed to a posted sign and gave a brief description of our location and pointed in other areas of interest. He indicated we would meet back at the same location in 45 minutes and suggested we have lunch.
Before we reached Montepulciano we were informed we had a large group and would have to be divided into two groups for the tasting. This was a crowded disaster especially since there were many others tasting wine not in our group.
Finally back on the bus for our 2 hour ride to Florence. Keep in mind this was a "drinking" tour. A female guest tried to use the bathroom on the bus only to find the door locked. She inquired to the driver about needing a key. The driver told her she need to talk to the tour guide. She was informed by the tour guide the door was locked because the bathroom wasn't working. By this time other guest need to use the bathroom. He said we would be stopping in Siena. Great, except where we stopped did not have bathroom facilities. How do you put 50+ people on a bus for a wine tasting plus other beverages at the visiting towns for two hours with no functional toilet facilities!

This was a very disconnected lacking tour. DO NOT waste your money
Written August 24, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

travelcommando
big blue ball99 contributions
5.0 of 5 bubbles
May 2019 • Solo
When I visit Italy again, I will definitely work with this provider again. Every aspect of this experience was exceptional. The communication before and during my trip was top notch.

I took a tour of Pompeii with an ItalyXP guide. He was very enthusiastic. The tour was truly mind blowing. And MY GUIDE RECORDED A PODCAST WITH ME IN THE GRAND AMPHITHEATER!! I mean, WOW!! I think I love these people.

In particular, I wish to thank Enrico, who coordinated everything with me in advance, and Antonio, my guide. Grazie Mille!!!!!!

Ciao!
Written May 30, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ciao! many thanks for leaving your review, we are very happy to hear that you enjoyed the tour of Pompeii and our guide and services. We hope to welcome you back to Italy very soon! Best regards, ItalyXP Staff
Written July 22, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

John A Psaila
Sliema, Malta17 contributions
1.0 of 5 bubbles
May 2019 • Couples
During a recent visit to Florence my wife and I wanted to visit Vinci, Leonardo's home town. We checked online and found that ItalyXP offered a 5-hour tour from Florence. We called ItalyXP who confirmed that 2 places were available and that we were to book online immediately. This we did and we also received a booking confirmation with instructions where to join the tour.

About an hour later we received an email from ItalyXP informing us that regretfully they would have to cancel our booking as their partner for this tour, Accord Smart Tours & Excursions had informed them that the tour was already full.

This was a very disappointing experience, to say the least. The principle of Offer and Acceptance has been thrown out of the window!
Written May 29, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear John, we understand your disappointment and we already had the chance to apologize, when we immediately informed you that the refund was issued. Unfortunately, the tour you booked for the day after is very busy during the high season and it went sold out immediately after your booking. It is very unlikely and of course it is against our best interest, since we are here to sell tours and the last thing we wish is to cancel it, but this time happened and we did our best to give you a prompt assistance and an immediate refund. We hope to have the chance to make up this inconvenience very soon by welcoming you back to Italy. Best regards, ItalyXP Staff
Written July 22, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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