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All reviews rome hotel cruise port person van excellent shuttle service mercedes benz driver arrived on time professional driver trip to rome always on time cruise line luggage ship company passengers gangway euros terminal
This is a shuttle not to be confused with a private car service. This also explains why it costs 75 euros vs. 120 euros. But you don't need to spend the extra money. I made the reservations in the US. There were only 2 parties...More
RomeByLimo2017, Manager at Civitavecchia Shuttle Services, responded to this reviewResponded August 16, 2017
You have given a Photographic imagine about our company to others through your experience and explanations. Thank you so much for your kind words. We are grateful to you always for your generous review.
I was at first nervous booking an excision not thru the cruise but given the cost of what the cruise wanted to charge, I found this option and will never book through the cruise again. They were very helpful with the booking process. The only...More
The company is very responsive to emails and reservations, so we had no issues booking our transfer. The shuttle arrived on time at our hotel, and the vehicle was a large, comfortable Mercedes. Their professionalism and service was a lot better than another shuttle company...More
We booked this shuttle service from our Rome city center hotel to the cruise terminal. Our driver was early, friendly, spoke very good English, drove safely and even gave us some drive by sightseeing along the way. We had a beautiful Mercedes - I booked...More
2 Thank LuckyClover4ever
Romebylimo2015, Direttore at Civitavecchia Shuttle Services, responded to this reviewResponded March 6, 2017
I had contacted Cittavecchia shuttle based on recommendations from Trip advisor. I contacted them several times and each time they responded quickly. We had booked transfers from a Rome hotel to and from the Cruise ship. The drivers were very prompt and courteous and the...More
Used this service to travel from Rome to the port and then from the port to the Airport. Drivers were on time, spoke English, very professional and courteous. We used the shared service and had no difficulties at all.
We used this company's services to get from our Rome hotel to the Civitavecchia port.. We were to be picked up at 11:30, but to be available between 11:00 and 11:45 and we were picked up at 11:10. The vehicle was comfortable for the 8...More
After not getting a confirmation email, had to make the owner mad. Had to just trust that we would be picked up. Driver was a little late but very courteous. Dropped us at our hotel, handled the luggage and drove courteously.More
1 Thank Judy P
Romebylimo2015, Direttore at Civitavecchia Shuttle Services, responded to this reviewResponded October 10, 2016
Hi Judy, it's discouraging even though you have appreciated our service and the way our driver took care of your luggages and drove to the destination. You said that you didn't get the confirmation untill you made mad the owner. You booked the service "On...More
We used their shuttle service for a round trip to be picked up at our hotel in Rome and taken to the cruise port in Civitavecchia which was about an hours drive from the city. The drivers were on time and very accommodating. The vans...More
Response from smotes2018 | Reviewed this property |
I’m not sure Expedia gave you correct info because Civitavecchia Shuttle Service did pick us up right by our hotel. We had to get our luggage downstairs and waited at the curb but they pulled right up. I would suggest... More
I’m not sure Expedia gave you correct info because Civitavecchia Shuttle Service did pick us up right by our hotel. We had to get our luggage downstairs and waited at the curb but they pulled right up. I would suggest reaching out to them directly to confirm with your exact hotel and travel dates. We had a few email exchanges before I booked them and that is how I got comfortable. I hope that helps!