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Open today: 7:00 AM - 11:00 PM
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Traveler Overview
  • Excellent77%
  • Very good4%
  • Average0%
  • Poor0%
  • Terrible19%
Aug 6, 2017
“Reliable transportation”
4 weeks ago
“DO NOT BOOK THIS COMPANY”
About
Romaetravel provide transfers and tours all around Italy. A young company that thanks to the experience and intuition of its founders, supported by a professional and qualified staff, has succeeded in creating an efficient system from the point of...more
Closes in 7 min
Hours Today: 7:00 AM - 11:00 PM
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Suggested duration: More than 3 hours
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00188 Rome, Italy
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Reviews (33)
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1 - 10 of 20 reviews
Reviewed 4 weeks ago

They did not turn up for the transfer I booked for clients. I even called in the morning to reconfirm the booking. I called them few times after I spoke to my client but the phone is switched off. My clients at the airport had...More

Thank Alma A
Reviewed June 6, 2018

First of all I never write a review, however, the experience my friends and family had with Romaetravel compelled me to write this, hoping I could save another traveler the headache we experienced and are still going through. I first booked travel to and from...More

1  Thank Classic1212
Reviewed May 22, 2018

Our tour guide Paola and driver Marco picked us up at our hotel bright and early at 7am. Right on time and off we headed to pick up rest of the tour at their hotel. Sadly they missed it however Paola did call multiple times...More

Thank Katty30
Reviewed March 23, 2018 via mobile

We were picked up from our hotel at 7 am and dropped back at 8.30 pm. Out of the 13.5 hours, about 8-9 hours of it was spent on the road. Also, for the price, it really isn’t worth it as it does not include...More

2  Thank celine_sernlin
Romaetravel, Tour Leader at Small-Group Full-Day Trip to Florence and Pisa from Rome, responded to this reviewResponded April 6, 2018

Dear Celine, we are very sorry to read your review. About the guided tour, you asked for this, nobody forced you to take it, and it wasn't included at the beginning. It isn't an extra, it is the price for a guided tour. And also...More

Reviewed March 19, 2018

We were excited to see other cities in Italy. I should have done my research before hand. We spent most the day driving around 3 hours to Florence, an hour from Florence to Pisa, and then 3-1/2 hours back to Rome. We had about 4...More

3  Thank mrscarney2018
Romaetravel, Responsabile relazioni pubbliche at Small-Group Full-Day Trip to Florence and Pisa from Rome, responded to this reviewResponded April 4, 2018

Hello, 3 hours by car is about the time everyone in Italy spent driving to Florence from Rome, even our drivers. You spent more time in Florence cause it is a bigger city than Pisa, and there are more things to see there than Pisa....More

Reviewed January 5, 2018

I booked this tour for December 30th, my last day in Rome. My husband and I waited in the hotel lobby but the tour company never showed up! I called them repeatedly and they continued to hang up on me. I had the hotel concierge...More

5  Thank Ana M
Romaetravel, Public Relations Manager at Small-Group Tour of Hadrian's Villa and Villa d'Este from Rome, responded to this reviewResponded April 6, 2018

Dear Ana, we tried to reach you in your B&B ( it wasnt an hotel with concierge) there was not an hall, a reception and even a concierge. Only the cleaners open the door. We wait for you and your husband 1 hour, and nobody...More

Reviewed January 3, 2018 via mobile

BE CAREFULLL. They took my money and didn’t appear to the appointment. Didn’t pick up the call. Never give your credit card number. THE POLICE SHOUL DO SOMETHING IMMEDIATELLY !!!More

1  Thank JanineBrito
Michele G, Direttore generale at Romaetravel, responded to this reviewResponded February 25, 2018

Dear Janine, It is surprising to me to read your comment. First of all you have booked a tour without indicating the exact place for the pick up in Rome, our customer care has not only managed to contact you by phone but, having missed...More

Reviewed December 27, 2017 via mobile

The tour was very informative, our tour guide Vittoria was very friendly and professional. There were a few others in the group that were a bit difficult, but she made sure that our experience wasn't effected by them. Vittoria was very informative and was happy...More

1  Thank Richard B
Reviewed December 23, 2017

We thoroughly enjoyed our day with Vittoria. This tour surpassed all our expectations. Vittoria answered all of our questions and provided in-depth and interesting information about Assisi, Orvieto, the history of the papacy and a myriad of other topics related to Italian history and culture....More

3  Thank nervoustraveller2017
Reviewed December 5, 2017

We have a very serious complaint with this Tour company shown below. The Driver stayed on her phone most of the 11 plus hours of the trip. She talked for 30 minutes or more at a time out loud including the entire time she was...More

1  Thank ilex21771
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