Civitavecchia Shuttle Express - Transfer & Tour
Civitavecchia Shuttle Express - Transfer & Tour
5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
Full view
About
Civitavecchia Shuttle Express operates with twenty years’ experience in the transport industry, with new generation sedans, minivans and tourist buses. We are leader in transportation and cruise tourism in the city of Rome, Rome airports ( Fiumicino and Ciampino ), and of course in the town of Civitavecchia and its Cruise Port with our actual presence in the area. We are able to offer quality services at fair and competitive market prices, for individuals, couples or groups of people, responding promptly and efficiently to any type of transport request, always trying to meet customer expectations.
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Civitavecchia Shuttle Express - Transfer & Tour
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
5.0
765 reviews
Excellent
688
Very good
52
Average
12
Poor
5
Terrible
8
Steve L
Ocala, FL22 contributions
Oct 2021
With so many options to choose from, we were so happy we chose Civitavecchia Shuttle Express. They picked us up in the airport in Rome and dropped us off at our hotel. Then took us from the hotel to the cruise port, and then from the cruise port back to the airport. All 3 drivers were prompt, and had signs so we knew it was our driver. We were very happy that the driver was allowed to meet us right off of the ship. Communication was excellent and we received email confirmation the day before each transfer so we had a name, phone number, and picture of our driver. Prior to this we had other precise email communication. We preferred to pay cash to the driver as an option but they also allow other forms of payment. It was my wife and I traveling and all drivers were all professional and I would highly recommend this company again.
Written October 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello,
Thank you for your reviews, we hope to see you again soon.
CSE TEAM
Written November 6, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Caroline
Brisbane, Australia2 contributions
Nov 2022 • Family
Excellent service. Driver arrived on time. Van was immaculate and easily accommodated 4 adults and 5 large cases plus 1 small case. Driving was excellent and took all the stress away from getting from the port to the heart of a very busy Rome. Highly recommend.
Written December 15, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello
Thank you for your review , we hope to see you again in the next future
Marco
Written June 22, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
glamas61
Phoenix3 contributions
Oct 2021
My husband and I used them. We felt like we lucked out by choosing them. They were courteous, punctual, full of facts, went the extra mile as we say in the states. We used them all three days we were in Rome and met Marco, Claudio and Massimo. We would definitely hire them again if we were again in Rome. We felt safe, treated with respect and feel they helped us ensure our vacation had no glitches. They definitely will not disappoint you.
Written November 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kaylasmom97
Dearborn16 contributions
Apr 2020
I have sent multiple emails to cancel my port transfers from Rome and back. I received one reply which stated it was canceled, however, the funds were never returned to my credit card. They still have not responded to my emails regarding the transfer to the port. Very disappointing. I understand that they are probably overwhelmed, but a month of trying to contact them to cancel and refund my money is ridiculous. I can not recommend them at this time.
Written May 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good morning
Cause covid-19 as everyone knows Italy was one of the most affected countries both health and economically, unfortunately the reimbursements are slow but we are working so that all customers will be reimbursed for what they paid for the canceled services. unfortunately nobody could foresee a global pandemic like this. in your specific case we are very sorry, we have operated in these months with many difficulties, we have had to lay off some employees and the economic difficulties are not over because the financial aid from the state is few and slow, if you contact us in private we will also reimburse you as we are already doing with other customers who have asked us, from the nick name we cannot understand who you are. We only ask for a little understanding and patience we are working to please everyone.
Thanks and stay safe
Written May 27, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cindy
3 contributions
Oct 2022
Used them for a transfer for 9 people from airport to hotel in Rome and had no issues. We were dropped off in front of our hotel. However, I give them a 2star because we also booked them for a transfer from that same hotel to the Civitavecchia port 2 days later and the following happened.
First, it was raining and the lady parked around the corner and said she could not stop in front of hotel to pick us up (not sure why since two days prior the 2 drivers dropped us off in front of hotel) so we had to walk around the block and we of course helped carry our luggage.
We had 2 drivers, the first was 30 minutes late and the 2nd was 45 minutes late. Not all our luggage fit in the first van so while waiting for the 2nd driver some of the luggage was out in the rain since as I mentioned we walked around the corner to load and wait for the 2nd van. Luckily there was an entry way where we waited so we did not get wet but would have if no where to wait.
Second transfer was very disappointing and probably would not recommend their services. The only excuse was there was traffic.
First, it was raining and the lady parked around the corner and said she could not stop in front of hotel to pick us up (not sure why since two days prior the 2 drivers dropped us off in front of hotel) so we had to walk around the block and we of course helped carry our luggage.
We had 2 drivers, the first was 30 minutes late and the 2nd was 45 minutes late. Not all our luggage fit in the first van so while waiting for the 2nd driver some of the luggage was out in the rain since as I mentioned we walked around the corner to load and wait for the 2nd van. Luckily there was an entry way where we waited so we did not get wet but would have if no where to wait.
Second transfer was very disappointing and probably would not recommend their services. The only excuse was there was traffic.
Written October 31, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, Thank you for your review, we are glad to see you again in the future. In regards the second day that day we remember very well the happened , unfortunately was a public transport stike day and was raining, very hard situation for Rome, the drivers left the port with other late customers and all the pick ups skidded, traffic was paralyzed and the drivers arrived in late after notifying you, guys in cases of extraordinary events and adverse weather conditions, we ask for some understanding, our drivers are working and always try to offer the best service to customers-
Kind regards
Marco
Written December 13, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marie
Toronto, Canada27 contributions
Nov 2022 • Couples
Contacted this company and in 2 separate emails they had no record of my booking. I sent 2 follow up emails to ensure I was not booked in their system. So I booked a different company
Lo and behold they show up and we were not expecting them so simply assumed it was the company we confirmed with at a cheaper rate. We only realized this at drop off and had to fork out an extra 15 euros. Felt bad for the company we actually booked with as they would have showed up and for nothing. The driver claimed it was his cousin so he would explain it but I highly doubt that.
Highly disorganized and very disappointed.
Lo and behold they show up and we were not expecting them so simply assumed it was the company we confirmed with at a cheaper rate. We only realized this at drop off and had to fork out an extra 15 euros. Felt bad for the company we actually booked with as they would have showed up and for nothing. The driver claimed it was his cousin so he would explain it but I highly doubt that.
Highly disorganized and very disappointed.
Written December 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Marie , thanks for your review and for your word in our defense, but we are the good and cheap ones, you reversed the pages for your review, please remove it if you can and move it to the right page.
Kind regards
Marco
Written December 13, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JulzMartin
Nashville, TN250 contributions
Nov 2022
We had several private reservations with Civitavecchia Shuttle Express from our cruise to Rome city center, to/from a match at Stadio Olimpico, and finally to the Rome airport. Each time the driver was very prompt, super kind and offered safe & reliable transportation. We will absolutely use this company again when travels bring us back to Italy, as the customer service cannot be beat!
Written November 14, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, Thank you for your review, we are glad to see you again in the future.
kind regards
Marco
Written December 13, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jeffreb B
Wyoming, PA6 contributions
Jun 2022
We booked and used the private transfer service twice from our Rome city center hotel to the cruise port, and then from port to the airport. Both times they were there early with my name on a sign waiting for us. I cannot express the relief of leaving our hotel, and later getting off the boat and knowing that you will have your reserved ride waiting for you. Especially after the cruise ship kept leaving notes in our room that taxis are extremely limited once we get off the boat. I would definitely use and recommend them to anyone.
Written July 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rocchina T
Barrie, Canada6 contributions
Apr 2023 • Couples
We have used this company 12 times over the past 2 and 1/2 years. From airport to cruise ports, from airport to Rome City centre and we have NEVER been disappointed. All the drivers have been pleasant, professional and easy to communicate with. The drivers have always been on time (actually they have always been early and patiently waited for us). The rates.are fantastic. We don’t even question who to arrange a ride with. We know that this crew will take us to any of our destinations with first class and on time, any time! Keep up the great work!!!!
Written April 21, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello
Thank you for your review , we hope to see you again in the next future
Marco
Written June 22, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
D I
2 contributions
Nov 2022 • Family
Top service. Shuttle arrived 10 minutes early. Vehicle in excellent condition and top driver. Got us to the port in the expected time. Very professional service. Will definitely use their services next time we are in Rome. Quoted price was better than Uber with a larger vehicle to accommodate luggage than what is available via Uber.
Written December 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello
Thank you for your review , we hope to see you again in the next future
Marco
Written June 22, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi, we have 20 people arriving at 6 am, Dec 1, Friday on NCL Epic. Will shuttle service take us to our hotel, Hotel Delle Nazioni?
Written August 24, 2023
Does the shuttle take guests from the Hilton Garden Inn Rome Airport to Civitavecchia? Thank you
Written February 8, 2023
We arranged for our shuttle/taxi to pick us up from the Hilton on-site at FCO airport. The driver was waiting Earley outside the lobby - no problems at all. Just needed to specify pick up location in the booking request. Great service all round.
Written February 8, 2023
I heard there is a free shuttle bus in Civitavecchia from near the hotel and going to the cruise port. True?
Written June 8, 2022
Is there a free shuttle from hotel to port?
Written June 8, 2022
We need transportation for 11 adults with luggage froim the cruise port to a hotel in central Rome. Do you have a bus or a van and pleae give me information. Or do you have a bus? Thank you Patricia
Written January 24, 2020
Ola. Gostaria de reservaram transfer do Porto de Civitavecchia e a Termini de Roma. Qual horario devo marcar pois nao sei a hora que saio do navio.
Written December 9, 2019
Hola, cuanto cuesta desde el porto de Civitavecchia al aeropuerto Fiumicino para 3 pasajeros? Tiene costo adicional pago al chofer?
Written December 4, 2019
Puedes checkar en su website civitavecchiashuttleexpress. Precio es incl. chofer etc., pero sin propina. You can check this on their website civitavecchiashuttleexpress. Price is incl. driver, but a tip is appreciated.
Written December 19, 2019
How much will it cost us to book a car from Fiumicino to Civitavecchia Cruise Terminal? We will be 3 people with 3 small luggages. Thank you
Written September 1, 2019
It cost us 120 EUR from the port to the airport.
Written September 11, 2019
1. Does it make a difference whether I make my reservation to pay cash to the drive or pay by credit card in advance?
2. If I opt to pay the driver, does the driver accept US dollars, or do I need to get Euro?
3. How can I request a driver who speaks English?
4. If I want to modify (or cancel) my initial reservation and rebook in order to pay in advance by credit card, how would I do that?
5. How do I book round trip car service from my hotel to Vatican City and back?
6. How far is the drive from Repubblica Square in Rome to Fiumicino Airport in Rome?
7. I scheduled car service pick-up at 6:30 a.m. on November 1st, at my hotel, which is at Repubblica Square in Rome. My flight is scheduled to depart at 9:50 a.m. Is my pick-up time early enough for me to be sure to arrive at the airport with sufficient time to check in, get through customs and to the gate for my flight at least 30 to 45 minutes before my flight departure time?
Written July 17, 2019
1) I doubt it.
2) Use a credit card and you don't need to worry about it.
3) Just ask. Ours did & I didn't ask.
4) & 5) Check with them.
6) 45 minutes to an hour.
7) Most likely. It is AM rush hour but that should be enough time.
Written July 17, 2019
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