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  • Excellent36%
  • Very good25%
  • Average10%
  • Poor7%
  • Terrible22%
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“sit bus”(18 reviews)
“termini station”(19 reviews)
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Via Ostiense 256 | Km. 6,220, 00144 Rome, Italy
Esquilino
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+39 06 591 6826
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Ways to Experience S.I.T. Bus Shuttle
from $6.90
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from $5.70
More Info
Most Helpful Positive Review
Reviewed April 15, 2014

Based on reviews here we didn't 'dare' to buy tickets via their website. We decided to take a look at their stand when we would arrive at Fiumicino. We arrived 9:20 at the SIT Shuttle Bus parking spot (upon exiting the Fiumicino terminal to the...More

26  Thank Frank-Sandhya
Most Helpful Critical Review
Reviewed January 21, 2015

I have never actually written a Trip Advisor review, however I feel I strongly need to warn fellow travellers before booking with this company. After reading many reviews regarding transport to and from the airport I decided that this would be the easiest, cheapest mode...More

10  Thank E_K12344
Reviews (581)
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Show reviews that mention
All reviews sit bus termini station fiumicino airport vatican stop return ticket vatican area selling tickets smooth journey cost effective way quick stops comfortable journey dropped off leonardo express pre book luggage euros transfer
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1 - 10 of 209 reviews
Reviewed 4 days ago via mobile

We were 15 minutes before the announced timing as requested on the way back with return tickets and were not allowed on the bus as no room was left while selling tickets on people in the line who were let in the bus. The representative...More

Thank Dimana E
Reviewed 1 week ago

Booked our trip on line from the airport to the termini in Rome and later the return journey. Despite not being able to make the allotted time there were no problems, the staff at the bus stop were pleasant and helpful. No problems was so...More

1  Thank Cjcs74tj
Reviewed 3 weeks ago via mobile

The bus itself is alright, just classic shuttle bus. You can’t asked too much from this price. But the staff is extremely rude!! I arrive a bit early and there’s a coach there so we ask if we can get on the bus, and he...More

Thank sarah l
monica g, Responsabile relazioni con la clientela at S.I.T. Bus Shuttle, responded to this reviewResponded 3 weeks ago

dear customer actually for us the customer service is fundamental and we would be happier to read that the standard for it is matching our purposes. you would be very precious to us if you could specify the day and time you got on our...More

Reviewed 4 weeks ago via mobile

I used the shuttle bus from Rome to the airport, it was ideal. The bus left exactly on time and was a bargain price of €6 euros each and fully aircondintioned the only thing I could fault was there wasn't much leg room so watch...More

Thank Amy D
Reviewed 4 weeks ago via mobile

This shuttle is the best way to come in and out of Rome to and from the airport. It is cheap, efficient and offers airconditioned and clean buses with free wifi.

Thank jakc717
Reviewed October 6, 2018 via mobile

I traveled with my husband and three year old son. Don’t set high expectations for customer service and you will be fine. The bus drivers do not help load luggage, which wasn’t a problem Bc my husband loaded it. The bus was very clean and...More

Thank potenza2304
Reviewed October 3, 2018

Awful and nasty service. I've ordered 23:20 ticket from Vueling site and instead of that have got 20:30 one. After my explainations and some argueing on e-mail they declined refundind tickets. DO NOT BUY FROM THEM IN ANY CASE!!!!More

Thank Pathfinder820667
monica g, Responsabile relazioni con la clientela at S.I.T. Bus Shuttle, responded to this reviewResponded October 4, 2018

Dear customer unfortunately what you say is not true at all. We wouldn't never let you down for a change of time! Please double check in which company you have purchased your ticket because you surely you din't with us, I checked. I suggest you...More

Reviewed October 3, 2018

Have visited Rome last year and have used SIT Bus twice from and for the Fiumicino Airport. Good service, bus arrived and left on time, even there was a guy from the office at the Aurelia stop who met us Now we have booked tickets...More

Thank Sani G
monica g, Responsabile relazioni con la clientela at S.I.T. Bus Shuttle, responded to this reviewResponded October 4, 2018

Dear customer of course your ticket can be validated on 14th October. I'm going to check your mail if was not going in the junk. Anyway we always try to be flexible as much as possible because of flight cancellation. Please attend the bus stop...More

Reviewed October 2, 2018 via mobile

We decided to catch an earlier bus than we needed to. We hadn't used this service before so we didn't know if there would be a lineup for the bus. We arrived at the pick up location and were given no instructions by the staff...More

Thank Monalisa L
Reviewed October 2, 2018

We took the SitBus Shuttle from at Via Crescenzia near the Vatican to the Airport for 6 euros per person. We arrived at the bus stop early. There was an attendant wearing a vest and taking tickets. We paid her in cash. Others checked in...More

Thank Marisa R
monica g, Responsabile relazioni con la clientela at S.I.T. Bus Shuttle, responded to this reviewResponded October 3, 2018

Dear customer I take this opportunity to explain that is our rule to ask all customers to attend the bus stop at least 15 minutes before the chosen departure in order our staff can validate the presence and organize the departure. Of course the purchased...More

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Nearby
Esquilino
Old school vibe from the very beginning is the only
way to describe the Esquilino neighborhood. The
Esquilino takes pride in being one of the oldest areas
in Rome for its key location on one of the city’s
famous seven hills. From an ancient neighborhood to
its modern incarnation as a multicultural hub,
Esquilino always has something going on—polyglot
vendors debate street artists while kids play pick-up
...More
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Questions & Answers
Ask a question
Nomad818688
October 7, 2018|
AnswerShow all 6 answers
Response from l u | Reviewed this property |
you don't have enough time to reach the Vatican at 1500hrs even with a cab,afternoon traffic can be heavy
0
Votes
Olesea Eric D
October 1, 2018|
Answer
Response from monica g | Property representative |
the bus stop in Vatican is located at Via Crescenzio 2 in front of "The Ritual" Pub where is attending the Bus Shuttle staff to assist all customers
0
Votes
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