My wife and I booked two private tours with Max in May 2014 - a half day golf cart tour and an evening Vatican Museum guided tour. We found the service online and the idea of enjoying the many wonderful sights and sounds of Rome stress free on a golf cart with a knowledgeable guide seemed appealing. It turned out to be a fantastic choice.
We corresponded through emails and Max was not only prompt and helpful in his responses but also in making some excellent suggestions, like taking the Vatican Museums tour on a Friday night since the day tickets were all sold out for our travel dates. This in fact turned out to be a much better choice because it seemed that not many tourists are aware of this option yet and we enjoyed the Museums without the maddening crowd.
On the day of the tour Max arrived right on time at our hotel and we discussed and decided on a customized four hour itinerary on the spot, with Max providing his valuable inputs. Since we planned to visit the St. Peter's Basilica, Vatican Museums and Sistine Chapel in the evening, we wanted to see the other must see spots during our day-tour (the Spanish Steps, Trevi Fountain, the Pantheon, Piazza Navona, Piazza del Popolo and the Colosseum), which we did with Max providing insightful commentary on the history and significance of each location, and then thoughtfully giving us time to enjoy the sights by ourselves. Additionally Max stopped briefly at many other unscheduled but delightful spots along the narrow cobble stoned streets of old Rome (including a wonderful open air market) which allowed us to experience the soul of the city away from the tourist hordes. The golf cart is indeed a delightful and unique way to see Rome - you can see a lot more than on foot or by a car in a much shorter time.
In the evening, Max was like a walking book of knowledge during our private guided tour of the Vatican Museum and without him this tour would not be half as enjoyable.
However, it is not because of the unique golf cart or Max's in-depth knowledge of Rome or his excellent spoken English that we would whole heartedly recommend this tour - it is because Max makes you feel like you are visiting an old friend who truly enjoys showing you around his wonderful city.