Thank you for taking the time to write a review on our tour.
We will take all of your points into consideration and do our best to make it enjoyable for everyone.
I would just like to clarify that your review is for a Private Vatican Tour, but you have joined our semi private tour, hence you may have had to wait for someone in the group to use the bathroom.
We do warn people to use the restrooms before arriving to the meeting point however this is not always possible. Restrooms in the Vatican museums are limited so if someone must use the bathroom it is best to do so upon entering the Vatican Museums. Bodily functions must not be ignored.
With regards to the organization of the tour and the time set aside for each room, we are sorry that you did not like the way the time frame was organized. Our itinerary is based on the rooms, paintings and statues which are considered 'must sees'. Art and architecture is very subjective so although one guest may appreciate more time in one place, another guest may not agree. We try our best to cater to the needs of everyone in the group but unfortunately that is not always possible.
With regards to St. Peter's Basilica, we do leave everyone plenty of time to explore the Basilica. Our 3 Hour Vatican Highlights Semi Private Tour meets daily at 1:45pm and ends at St. Peter's Basilica around 5:00pm. The Basilica closes around 6pm in the winter, and 7pm in the summer so even after the tour has finished, our guests have at least an hour to remain in the Basilica, if you choose to do so.
In any case, we thank you for joining us and your feedback.
We hope to see you back in Italy again soon.