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Italy With Us

#242 of 1,589 Tours in Rome
Rome, Italy
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About Italy With Us
We arrange private and group tours of the Vatican, Rome and Italy. One of our specializations is getting to the Sistine Chapel ahead of the crowds or being there when no one else in the Vatican! Our Vatican office is very close to the entrance to the Vatican museums. That is where we meet for our Vatican tours, not in or outside a bar or on the steps opposite the entrance to the Vatican museums.
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stling wrote a review Jul 2020
Oberderdingen, Germany100 contributions18 helpful votes
We booked a private tour though a personal communication via phone or mail was not possible - that should have been a warning. Nonetheless we payed and received the booking confirmation. Even someone answered a mail! Then Corona came and the tour wasn't possible (vatican closed). And we received a mail "we are working on the situation and send you options in the next days". This was in March. Sincen then I tryed to reach someone many times via mail and phone without an answer. Now it is July and still no answer, no timeline, no possibilities. And getting the money back don't has to be the one and only solution. I wonder: is the company still working? The homepage is online... => DO NOT BUY TICKETS!
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Date of experience: March 2020
1 Helpful vote
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Caleb F wrote a review Feb 2020
Miami, Florida1 contribution1 helpful vote
Worst experience. Booked a VIP Private Morning Tour of the Vatican on Christmas Eve months in advance. I called and emailed multiple times to confirm the tour and hadn’t gotten a response (even going to the office the day before the tour to check and they weren’t open) so should’ve known something was fishy but remained optimistic. Arrived at the meeting location at 7:30 am and waited for an hour to no avail. I called all phone numbers associated with the company and received no response. Not even an email afterwards to apologize. I was finally refunded the amount of the tour over a month afterwards still without a response from the company. TOURISTS BEWARE.
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Date of experience: December 2019
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Graham D wrote a review Feb 2020
Newton Abbot, United Kingdom85 contributions42 helpful votes
Our guide was so knowledgeable! We were booked on a small group early morning tour but the other couple did not turn up so it was just my wife, the guide and I for over 3 hours. We learned so much and the guide went at our pace allowing me to take whatever pictures I wanted. Amazing value
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Date of experience: February 2020
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LanceCG wrote a review Feb 2020
Washington DC, District of Columbia10 contributions3 helpful votes
The Vatican skip the line tour was below average in quality, and it did not meet the stated offering. It was communicated online as though we would receive immediate access to the Vatican, go to the Sistine Chapel for a relatively private tour, and then go around the rest of the museum and see a series of specific rooms that are hard to view without a tour guide. Instead, the following happened. We got to the tour office as instructed at 7:30AM. They had us sit in the waiting room until 8AM. We had been told the max tour size was 10, but there were 16 people in our group. When we walked over to the Vatican at ~8:10, there was already a massive line (literally wrapped around half a mile of the Vatican's walls) of other skip the line tours. When we finally got inside around 9AM, we spent over an hour going through non-Sistine Chapel rooms, and by the time we got to the Chapel, it was crammed full of people, just like it has been every other time I've gone without a tour group. Then, we ended the tour having not visited several of the uncommon rooms explicitly listed on the tour's website which we had really wanted to see (the Hall of Animals, the Round Room, Laocoon, the Hall of the Muses). The content of the tour itself was decent but also very little beyond what we had read in the free brochures available at the Vatican entrance -- our questions were often answered with very generic information or ignored altogether. We were very disappointed by the misleading advertising, especially given the high cost of this tour relative to others. We also reached out to the company and advised them of this and proposed they update their website to be more truthful, and they never wrote back. Would not recommend.
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Date of experience: December 2019
1 Helpful vote
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Arati_r wrote a review Jan 2020
New York City, New York25 contributions8 helpful votes
We had a wonderful time on our tour and i forgot our lovely guides name but she was so patient and asked us what we were most interested in. We were there early before the crowds and it really is worth spending the money.
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Date of experience: November 2019
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