Big Bus Tours
Big Bus Tours
3.5
Hop-On Hop-Off Tours • Bus Tours
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8:30 AM - 7:00 PM
Monday
8:30 AM - 7:00 PM
Tuesday
8:30 AM - 7:00 PM
Wednesday
8:30 AM - 7:00 PM
Thursday
8:30 AM - 7:00 PM
Friday
8:30 AM - 7:00 PM
Saturday
8:30 AM - 7:00 PM
Sunday
8:30 AM - 7:00 PM
About
Big Bus Rome represents the best compromise to discover the city of Rome. Passengers can learn precious information about the history of the Eternal city through the recorded commentary in 9 different languages from an open-top hop-on hop-off bus. Passengers can choose between Classic, Premium and Deluxe tickets, including guided walking tours. Big Bus runs every day from 9:00 am to 7:00 pm and any stop is conceived to allow our customers to hop-on hop-off close to the most famous monuments of Rome. Free Wi-Fi on board
Rome, Lazio, Italy

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Tours and Tickets by Big Bus Tours
Travelers talk about
(34 reviews)
(17 reviews)
(80 reviews)
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

3.5
1,853 reviews
Excellent
767
Very good
435
Average
196
Poor
156
Terrible
299

Ron M
Gallatin, TN119 contributions
Jan 2020
You get what you pay for, and this is an inexpensive way to see the city. Especially if it is raining it makes a good way to catch your breath and look around. Also if your spouse doesn't enjoy walking as much as you do. The People were very nice, price is good, Bus was a little soiled.
Written January 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Customer, Thank you very much for your detailed review. We thank you for your considerations that we will definitely take into account and we are glad to hear the you enjoyed our service. We hope to see you again soon on board. Best regards Big Bus Team
Written January 23, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

kapotkins
Ottery St. Mary, UK3 contributions
Feb 2020 • Couples
I wish I'd done this as soon as I arrived and not on my last night!
The staff were very friendly and spoke amazing English. We had the misfortune to go on a rainy evening but the audio tour had me laughing out loud at moments and was thoroughly enjoyable. Amazing to see the colloseum lit up. Well worth €16.
Written February 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Customer, Greetings from Big Bus Rome and thank you for sharing this positive review. We are happy to hear that our service met your expectations and we invite you to check our official website before planning your next trip, we operate in 23 cities around the world. Best regards Big Bus Team
Written March 4, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tara B
Calgary, Canada8 contributions
There is nothing horrible to say about this tour. It was sufficient. Just know that in Rome the tour busses cannot access a lot of the sights so you will still end up walking to them. We had a 2 day pass and only used the first day. My recommendation is stay somewhere central in Rome. Everything is fairly close so walking, or bike riding is truly a great option (and fyi I am not a fit person).
Written July 2, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Customer, Thank you very much for this feedback, it is highly appreciated and it helps understand what we can improve. Remember that you find Big Bus in 23 cities around the world, we hope to see you soon on board. Best regards Big Bus Team
Written July 7, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Richard M
4 contributions
Mar 2023
I did a lot of research to decide which Hop on Hop Off to use in Rome. None of the companies seemed to snare the best reviews, so I decided to go with the Big Bus. Granted, it was mid-March and not mid July (and starting to get very crowded), but everything was great. Have your bar code ready for scanning when you board, and they'll give you a ticket to use for the rest of your time. A lot of people just aren't prepared to board, and that ties things up. Many of the complaints refer to having to walk far to the sites. It is what it is. All the buses stop at the same places. Our ticket was good for three bus lines, so we didn't always have to wait for the Big Bus. That was nice. Another common complaint was the buses sitting at a stop for a long period of time. I found that to be true for just some of the stops (#6 Vatican City, #1 Rail Terminal and #3 Colosseum...big stops for tourists). The rest of the time they would stop for less than 5 minutes. If in doubt, go with the Big Bus.
Written March 13, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Written March 22, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Pouria B
1 contribution
Oct 2021
Did the Vatican "tour". Bought our tickets near the colosseum and made our way there to the meeting point. We got there about 45 minutes early and two rude guys behind the desk started moaning and complaining that we were late and we have missed the tour?!
Once they realised they have made a mistake (we didn't get an apology) we were just told that we have to go and come back in an hour (30 mins after our time slot). When we got back, we were just handed a piece of paper with our tickets on there, which were priced at exactly half the price we paid for this package, and told to make out own way there!! I thought he was joking...
Anyway, when you see these guys, AVOID! It's just a big SCAM! we could have bought those exact entrance tickets for half the price right at the entrance... there was no group, no tour and no guidance. Scammers.
Written November 1, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Pars021, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.
Written October 11, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ros
Perth, Australia15 contributions
Jan 2020 • Friends
First the assistant wanted cash not card, but had no change. Then he tried to charge my card twice, assuring us that the first payment had not gone through. Luckily I checked my account before paying again. We were given a map but weren’t given headphones so had no idea where we were. When we saw the headphones on leaving the bus and suggested they may have been useful to us if they’d been offered when we entered the bus the assistant THEN offered them to us. I pointed out the usefulness of the earphones was only while we were on the bus and she shrugged. Couldn’t care less that we wasted $40 each on a bus ride without a guide. Make sure you help yourself to earphones if you take this tour - staff aren’t bothered with anything other than taking your money. Be careful if they tell you your payment didn’t go through too unless you want to pay twice. Perhaps they are on commission.
Written January 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Customer, Thank you for this feedback. We are extremely sorry to hear what happened, please reach us at inforome@bigbustours.com as we look forward to hearing from you and fix this as soon as possible. Bets regards Big Bus Team
Written January 12, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mnkster
1 contribution
Dec 2022 • Family
Utilized the Big Bus Tour in numerous cities across Europe. Always worth it, Youssef in Rome was very helpful with restaurant recommendations locals prefer. These employees are very helpful thank you.
Written December 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mnkster, we're happy you found our staff to be so supportive during your experience here at Big Bus Tours Rome.
Written December 26, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sara W
Auckland Central, New Zealand25 contributions
Feb 2020 • Solo
I didn’t do the day hop on/off bus but did go for the night bus after a few days exploring on foot to tie all the sights and city layout together, and to see the monuments lit up by night. The tpur guide Barbara had a thick accent and appeared sick so was very hard to understand her English. Bus tour wasn’t outstanding and didn’t fill me with excitement as other city night buses have done (eg London, Paris). I wouldn’t bother with this one there was more time on road than around sights, and ambience/delivery was overall dull and unexciting. Sorry guys!
Written February 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Customer, Thank you for this feedback. We are sorry to hear your disappointment, usually as it can be clearly seen through tens of reviews here on Tripadvisor, our Night Tour is the most appreciated service by our guests. We apologize if this time it did not meet your expectations, unfortunately it can happen that some days we can face issues, like this when our great staff member Barbara did not feel very well, but we are sure she did her best to deliver the service in any case despite bad conditions. We truly hope you will have the chance to change your idea about Big Bus Tours in the future. Best regards Big Bus Team
Written February 3, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Marykate M
1 contribution
Dec 2022 • Family
This big bus time tour was great! They gave us earphones and printed separate tickets for us as a big group! Definitely recommend using the big bus Rome for big groups or even solo travelers. You have the option to hop on and off at every stop, and go where ever you’d like. Double decker if you’d like to sit inside downstairs or outside upstairs (cover for bad weather).
The service of the bus is great and the audio guide is very informative.
Written December 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello Mmck111, thank you; we appreciate your feedback!
Written December 24, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Steph D
1 contribution
Jan 2023 • Couples
We booked a colessium tour through Khalil yesterday for today. He was super helpful and friendly. Explained everything to us thoroughly and even put details on our Google maps showing where we had to collect our tickets today, he also advised us on which bus we needed for a separate trip that we didn’t book through him, which he didn’t have to. Overall lovely guy and very helpful
Written January 29, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
P2946ykstephd, we're so glad that we were able to go above and beyond your expectations!
Written January 31, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Big Bus Tours (Rome) - All You Need to Know BEFORE You Go