Big Bus Tours

Big Bus Tours

Big Bus Tours
3.5
Hop-On Hop-Off ToursSightseeing ToursBus Tours
9:00 AM - 6:00 PM
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM
Sunday
9:00 AM - 6:00 PM
About
Big Bus Rome represents the best compromise to discover the city of Rome. Passengers can learn precious information about the history of the Eternal city through the recorded commentary in 9 different languages from an open-top hop-on hop-off bus. Passengers can choose between Classic, Premium and Deluxe tickets, including guided walking tours. Big Bus runs every day from 9:00 am to 7:00 pm and any stop is conceived to allow our customers to hop-on hop-off close to the most famous monuments of Rome. Free Wi-Fi on board
Rome, Lazio, Italy

Suggest edits to improve what we show.
Improve this listing
Tours and Tickets by Big Bus Tours
Travelers talk about

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

3.5
3.5 of 5 bubbles2,280 reviews
Excellent
860
Very good
497
Average
256
Poor
214
Terrible
453

These reviews have been automatically translated from their original language.
This service may contain translations provided by Google. Google disclaims all warranties, express or implied, with respect to translations, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and freedom from forgery.

REIS-CUIABÁ-MT-BRASIL
Cuiaba, MT1,802 contributions
4.0 of 5 bubbles
Sep 2023 • Couples
Whenever I go to the big tourist capitals, I reserve a day to ride the hop on hop off bus. I find it quite comfortable, practical and economical. Rome was no different. Everything worked.
Google
Written October 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Written October 27, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ron M
Gallatin, TN117 contributions
3.0 of 5 bubbles
Jan 2020
You get what you pay for, and this is an inexpensive way to see the city. Especially if it is raining it makes a good way to catch your breath and look around. Also if your spouse doesn't enjoy walking as much as you do. The People were very nice, price is good, Bus was a little soiled.
Written January 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Customer, Thank you very much for your detailed review. We thank you for your considerations that we will definitely take into account and we are glad to hear the you enjoyed our service. We hope to see you again soon on board. Best regards Big Bus Team
Written January 23, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

kapotkins
Ottery St. Mary, UK4 contributions
4.0 of 5 bubbles
Feb 2020 • Couples
I wish I'd done this as soon as I arrived and not on my last night!
The staff were very friendly and spoke amazing English. We had the misfortune to go on a rainy evening but the audio tour had me laughing out loud at moments and was thoroughly enjoyable. Amazing to see the colloseum lit up. Well worth €16.
Written February 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Customer, Greetings from Big Bus Rome and thank you for sharing this positive review. We are happy to hear that our service met your expectations and we invite you to check our official website before planning your next trip, we operate in 23 cities around the world. Best regards Big Bus Team
Written March 4, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Hélène O
11 contributions
1.0 of 5 bubbles
May 2024 • Friends
We had booked a Bigbus minibus leaving from the station to visit the catacombs of San Sebastian: already we were asked to arrive 10 minutes early to leave 15 minutes late. On the bus, we had to have a French guide while we toured the planned tourist points: none of that, with a driver who only spoke Italian, not even an audio guide or guide to download to our phones. We are released to the catacombs but we still have to wait 30 minutes for a visit in French but very quick and which only concerns a tiny part of the catacombs. On the way back, the minibus never came to pick us up! At the traditional Bigbus stop, there were so many people because there was a delay, that we had to return by taxi after an hour of waiting. Take a taxi from the station, it will be 3 times cheaper and you will save at least 2 hours.
Google
Written May 25, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hélène O, we regret to hear that you had this experience with us.
Written May 30, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ms.B.
1 contribution
2.0 of 5 bubbles
Jun 2023 • Family
We took the 1-hour night bus tour of Rome, which did did show us quite a bit of the city, but most of my interpersonal interactions were frustrating, and somewhat questionable.

As I walked up to the booth to buy tickets, the two guys working were talking, then took a cell phone call. When they did acknowledge me, they said they could book my party of 5 for tomorrow, but only if I scheduled then. I did, then when I offered to pay, one said they only took cash. I said I didn't have it in cash, and would just book it online. The other employee then "found" a card reader.

I asked to confirm the route, and one guy told me to follow him to the current bus sitting there. While walking, with my receipt, I asked him where to put my name, etc for tomorrow and he just said to follow him. We walked up to the bus, he and some other associates yelled in Italian, and he finally handed me my tickets, after saying to come with him and that he would refund me because they were too full for the next 3 days.

However, another guy came out when I started getting frustrated and found seats for the 5 of us on the over booked bus. They had 3 real seats, and two of us, myself and a 12 year old, were seated with our backs to half of the windows in odd fold-down seats.

Lastly, one of the headphone jacks didn't work, so we also had to share.

I'm very disappointed in my first experience with Big Bus and will be sticking with other bus tour lines that I've used in the past.
Written June 26, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lbacq8445bj, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.
Written June 30, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Richard M
4 contributions
5.0 of 5 bubbles
Mar 2023
I did a lot of research to decide which Hop on Hop Off to use in Rome. None of the companies seemed to snare the best reviews, so I decided to go with the Big Bus. Granted, it was mid-March and not mid July (and starting to get very crowded), but everything was great. Have your bar code ready for scanning when you board, and they'll give you a ticket to use for the rest of your time. A lot of people just aren't prepared to board, and that ties things up. Many of the complaints refer to having to walk far to the sites. It is what it is. All the buses stop at the same places. Our ticket was good for three bus lines, so we didn't always have to wait for the Big Bus. That was nice. Another common complaint was the buses sitting at a stop for a long period of time. I found that to be true for just some of the stops (#6 Vatican City, #1 Rail Terminal and #3 Colosseum...big stops for tourists). The rest of the time they would stop for less than 5 minutes. If in doubt, go with the Big Bus.
Written March 13, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Written March 22, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Pouria B
1 contribution
1.0 of 5 bubbles
Oct 2021
Did the Vatican "tour". Bought our tickets near the colosseum and made our way there to the meeting point. We got there about 45 minutes early and two rude guys behind the desk started moaning and complaining that we were late and we have missed the tour?!
Once they realised they have made a mistake (we didn't get an apology) we were just told that we have to go and come back in an hour (30 mins after our time slot). When we got back, we were just handed a piece of paper with our tickets on there, which were priced at exactly half the price we paid for this package, and told to make out own way there!! I thought he was joking...
Anyway, when you see these guys, AVOID! It's just a big SCAM! we could have bought those exact entrance tickets for half the price right at the entrance... there was no group, no tour and no guidance. Scammers.
Written November 1, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pars021, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.
Written October 11, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ros
Perth, Australia15 contributions
1.0 of 5 bubbles
Jan 2020 • Friends
First the assistant wanted cash not card, but had no change. Then he tried to charge my card twice, assuring us that the first payment had not gone through. Luckily I checked my account before paying again. We were given a map but weren’t given headphones so had no idea where we were. When we saw the headphones on leaving the bus and suggested they may have been useful to us if they’d been offered when we entered the bus the assistant THEN offered them to us. I pointed out the usefulness of the earphones was only while we were on the bus and she shrugged. Couldn’t care less that we wasted $40 each on a bus ride without a guide. Make sure you help yourself to earphones if you take this tour - staff aren’t bothered with anything other than taking your money. Be careful if they tell you your payment didn’t go through too unless you want to pay twice. Perhaps they are on commission.
Written January 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Customer, Thank you for this feedback. We are extremely sorry to hear what happened, please reach us at inforome@bigbustours.com as we look forward to hearing from you and fix this as soon as possible. Bets regards Big Bus Team
Written January 12, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mnkster
2 contributions
5.0 of 5 bubbles
Dec 2022 • Family
Utilized the Big Bus Tour in numerous cities across Europe. Always worth it, Youssef in Rome was very helpful with restaurant recommendations locals prefer. These employees are very helpful thank you.
Written December 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mnkster, we're happy you found our staff to be so supportive during your experience here at Big Bus Tours Rome.
Written December 26, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sara W
Auckland Central, New Zealand29 contributions
1.0 of 5 bubbles
Feb 2020 • Solo
I didn’t do the day hop on/off bus but did go for the night bus after a few days exploring on foot to tie all the sights and city layout together, and to see the monuments lit up by night. The tpur guide Barbara had a thick accent and appeared sick so was very hard to understand her English. Bus tour wasn’t outstanding and didn’t fill me with excitement as other city night buses have done (eg London, Paris). I wouldn’t bother with this one there was more time on road than around sights, and ambience/delivery was overall dull and unexciting. Sorry guys!
Written February 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Customer, Thank you for this feedback. We are sorry to hear your disappointment, usually as it can be clearly seen through tens of reviews here on Tripadvisor, our Night Tour is the most appreciated service by our guests. We apologize if this time it did not meet your expectations, unfortunately it can happen that some days we can face issues, like this when our great staff member Barbara did not feel very well, but we are sure she did her best to deliver the service in any case despite bad conditions. We truly hope you will have the chance to change your idea about Big Bus Tours in the future. Best regards Big Bus Team
Written February 3, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Showing results 1-10 of 1,795
*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.

Big Bus Tours - All You Need to Know BEFORE You Go (2025)

All Rome HotelsRome Hotel DealsLast Minute Hotels in RomeHotels near Big Bus Tours
All things to do in Rome
Day Trips in Rome
RestaurantsFlightsVacation RentalsTravel StoriesCruisesRental Cars