Charlie Rent Scooter and Boat

Charlie Rent Scooter and Boat, Capri: Address, Phone Number, Charlie Rent Scooter and Boat Reviews: 4/5

Charlie Rent Scooter and Boat

Charlie Rent Scooter and Boat
4
About
Charlie Rent Scooter Capri is an individual business specialized in scooters rental and boat tour /hire on the isle of Capri.
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4.0
39 reviews
Excellent
26
Very good
4
Average
0
Poor
0
Terrible
9

lance Pearce
2 contributions
Owner lied on the phone
Sep 2019 • Couples
My wife and I were on Capri for our 25th wedding anniversary. We pre reserved a day to rent scooters on Capri though this business through our travel agent. We had to cancel our rental when my wife was not feeling well. When I called to cancel I asked 3 times if my cost of the rental would be refunded and was told yes all 3 times. Upon return home not only was our money not returned but our travel agent tried to get our money refunded but they refused. Frankly I was lied to on the phone and will specifically tell anyone NOT to rent from them. Obviously customer service is not a priority at this business.
Written October 8, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Kelly G
15 contributions
Excellent Guide!
Oct 2018 • Couples
Charly’s boat tour was the highlight of our honeymoon trip to Capri! We initially were looking to rent a scooter, but after further discussion, we decided to play it safe. Charly was extremely helpful and patient, and took us on a private boat tour of Capri. He made sure we had everything we needed and was an excellent captain. Prices were reasonable and competitive. Highly recommend!
Written October 25, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

TheWife78
Kingston-upon-Thames18 contributions
Left a bitter taste
Apr 2018 • Couples
The hire on the day was fine but several months later we discovered an unexpected charge on our credit card that the company have taken without contacting us to cover a motoring fine that we do not believe was us. They charged us 3 months after our visit so we had not kept the documentation (a lesson learnt). They also added on an extra “admin charge/tip”. We live in Italy, could have dealt with a legitimate fine easily but they have been dishonest and taken advantage of our trust. It has left a bitter taste for what would otherwise been a wonderful weekend.

So the lesson. Take ALOT of photos of you vehicle. Keep a detailed log of your journey around the island. Keep receipts and documentation for a year after your visit.

Or just go somewhere else.
Written August 7, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

traveliman
Zurich, Switzerland112 contributions
BE VERY CAREFUL - and check your scooter before driving off
Jul 2018 • Couples
At first, all started well: friendly, responsive, helpful - all as you wish for. But then again, as with most rental services, problems only start when things don’t go as expected.

We rented a scooter for the afternoon. About half way on the trip, the backlight literally just fell off (as from the blue sky or an act of god to use Charlie‘s own words).

I could have just attached it again and put the scooter back at night so that the next renter would face the same destiny - which is very likely what happened to us. Since I did absolutely nothing wrong - no accident, no damage, no parking accident - I opted to report this so it can be fixed. But it appears honesty is not valued at Charlie’s Scoooter. Charlie and his staff held me responsible for the damage, claiming it may have been a parking accident.

I drive scooters since 34 years and I have a vintage Vespa and a modern one myself. I can guarantee you that a back light does not just fall off from itself unless it‘s the result of wear and tear or a prior damage. A parking accident? Well, theoretically possible, but I only parked on a moto/scooter parking. No bike or scooter can hit a backlight of a parked vespa given the location of the backlight in contrast to the tire or front of a bike or scooter - certainly not that hard so that it crashes. And a car (which there weren‘t any on this motorbike parking) would likely have to hit the scooter so hard that same falls over. There were no cracks or damages at all on this backlight (see pics), clearlly substantiating that it likely came off before and was just attached again.

Also very disappointing were Charlie‘s arguments: he claimed the scooter was brand new (only a month); it certainly did not look new to me. When I was looking at the vehicle papers I was stopped. I did see however an Allianz insurace certificate and what I believe to have been a registration document with a much older registration date (2009). Unfortunately I did not take pictures of the documents so I can’t factually substantiate this but I strongly recommend you to take pictures of the scooter and documents if you opt to rent at Charlie‘s.

Anyway, Charlie insisted that I pay half to replace the backlight, for which there was no need. It had not been broken and could easily be glued or re-screwed (which I assume will be done). I ended up paying 25 Euro (or 50% of the claimed replacement value) to avoid further trouble and since I had no appetite to ruin our vacation over this, but it left a bad taste as I felt ripped off. Well, not a major financial crisis hardly worth to write this review. But then again, I committed absolutely no mistake and feel treated very unjust.

Therefore, I decided to express my disappointing experience here and not to recommend Charlie‘s Scooter. I can only hope that Charlie does better on the boat tours.

And lastly, you can actually easily explore Capri by bus. The buses go everywhere every 15 minutes and for 1.50€. A good alternative to (Charlie‘s) scooter(s).
Written August 1, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Cat
London, UK312 contributions
Wonderful service, amazing experience
Jun 2018 • Solo
I just returned from 4 wonderful days in Capri and, as I've done many times in the past, I've rented a scooter from this shop and I wouldn't dream of going anywhere else. The staff is all you could hope for: kind, multi-lingual, safety conscious and helpful. They offer scooters and helmets of all sizes to meet your needs and at really good rates. The location is convenient as it's just a few minutes away from the main piazzetta. And, they remember returning customers so that you get the feeling that you're returning home to family when you go back!
It may seem silly, but this actually made my experience! The absolute best way to see Capri is on a scooter: the ability to explore undiscovered little pathways and tourist-free side roads lined with jasmine and lemon trees is a treat in it of itself. Accessing the beaches around the island on your timescales without waiting for a crowded bus is priceless. I would never visit Capri any other way... and I would never get my scooter from any other shop. I couldn't recommend it more :)
Written June 7, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Daniel P
108 contributions
The best
Aug 2017 • Couples
What a fantastic way to view this island!!! €50.00 for the whole day and you see plenty with out the rush of on off buses, guys running the business are helpful & great as well, good idea if you have a bit of motor bike experience! Love love loved it !!!
Written October 2, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lozz G
Raunds, UK13 contributions
Perfect
Sep 2017 • Couples
Really lovely 2 guys running the shop, very welcoming and helpful to me and my girlfriend! 50€ all day with petrol included!
Absolutely a great way to see the island!! I'll be hiring more often when we go away to different places now just because of this fantastic experience!
Written September 24, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Ann M
St. Augustine, FL44 contributions
Great service for great price.
Sep 2017 • Couples
We rented a scooter for a day and then a boat for 4 hours, both experiences were great!. You can see so much in short period of time if you just drive scooter around. Captain Andrea was such a great guy, he showed us beautiful areas for swimming and snorkeling and told us some historical and geographical facts about the island that were very interesting. Thank you Carlo and Andrea.
Anna.
Written September 8, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Joy M
Cartagena, Colombia5 contributions
best day in Capri!
Jul 2017 • Friends
This is the most helpful, well run company. We saw the whole island with the help of Michela (who was our guide provided by the company, for a small additional fee). We went to the lighthouse, Blue Grotto and an amazing local restaurant! It's the best way to see the island and we'd highly recommend using this family-run company.
Written August 15, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Martin M
Ghent, Belgium3 contributions
Far and beyond my expectations
Jun 2017 • Solo
Without much experience they offered me a rider to tag along with, who showed me around the island and blue grotto as well. The boy was extremely helpful, stopping for pictures and even calling his uncle to help me surpass the long wait for the grotto azzura line. Would highly recommend these guys to anyone looking to explore the beautiful island.
Written June 16, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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