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I purchased a lovely lazy susan from the store about a year ago, not cheap ($500) and was told because of the coating they use it was pretty much indestructible. Also the piece is supposed to be guaranteed. I have basically used it as a design piece. It has a crack in the finish a good inch long and the finish is lifting. I have reached out through their website and also email (4). No response. Do not buy from them as apparently they don't stand behind the workmanship.…
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Date of experience: November 2019
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Fantastic shop,staff and the quality of items manufactured and sold are unbelievable. Worth a look on line.
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Date of experience: September 2019
1 Helpful vote
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I saw some ceramic pieces i liked, but was not sure they would fit in our home. Pepe assured me that i could get home, measure and cancel if desired. When I got home I found out that i had cancer, and the pieces did not fit anyway. i cancelled the order, but he still charged the card. he then added verbiage to the receipt for AMEX that said it could not be cancelled. this was very fraudulent act. Now i have no product, and can't get a refund. DO NOT DO BUSINESS WITH THIS COMPANY!!!…
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Date of experience: November 2018
2 Helpful votes
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Very nice high end items. We purchased several ceramic and wood inlay pieces after shopping at several other tourist shops in Sorrento. The quality difference between those shops and this one were clearly visible. Purchased items were packed very well and survived in the luggage very well. I would definitely recommend this shop. Customer service was attentive but not overbearing.…
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Date of experience: March 2019
1 Helpful vote
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