Notturno Intarsio

Notturno Intarsio, Sorrento: Address, Phone Number, Notturno Intarsio Reviews: 4.5/5

Notturno Intarsio
4.5
Speciality & Gift Shops
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
49 reviews
Excellent
39
Very good
3
Average
1
Poor
0
Terrible
6

Ahmad Z
Terre Haute, IN1 contribution
Couples
We were on the tour from Naples to the Amalfi Coast. Well why can I only had 30 minutes to tour Sorrento.

Even though we were towards the end of the 30 minutes once we walked in we knew we were going to be late.
The watches he was selling were exquisite the music boxes were beautiful add to it the fact that the majority of his work is rare to find it we we walked away with was the one music box and one wooden watch that were fairly priced... This was our best purchase throughout the hotel.
Written September 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

580pegr
3 contributions
Solo
I was taken to this store by a tour company 2 years and 2 months ago. I purchased an expensive jewelry box that I paid for in full and was promised it would arrive in about 2 months. The first few calls I placed (from the U.S.) I was told the box was in production, the next few calls I was told it would be in production, the next few calls I was told I would need to speak with someone who was, not surprisingly, never there. My last call I was told the box was finished and would be shipped the next day. That was 9 months ago. I have not been able to reach anyone by phone since and all my emails have gone unanswered. Do not buy here. Do not go here. Beware!!!!
Written May 23, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

ChrisKop
Charlotte, NC15 contributions
Family
The furniture is spectacular and it was a fun place to visit. However, we're having the same issue as others have noted. We ordered a large dining table set and china hutch and dressed in September 2017 and have repeatedly contacted the company with no reply or "We'll get back to you Monday" but never getting back to us. We're disputing the charges with the credit card company now and have received nothing.
Written February 4, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Nashvilletravels
Nashville31 contributions
Couples
We love this shop. Purchased several items a few years ago and our delivery was prompt. They were very responsive to emails/phone queries as well.
We returned in early September and made another large purchase to be shipped. We also bought items with cash for a nice discount. We have not received our items and there is no response to many emails and Facebook messages. Their phone is not in service and Facebook hacked Coincidentally there was just a very large mob bust across Italy including the Naples area. Assets frozen. I don’t know nor am I suggesting there is any involvement with this shop but clearly something is amiss. Especially given their prior longstanding solid reputation. We disputed the charge to our credit card company and they too have received no response.
Written December 25, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

John M
Terrell, TX2 contributions
Couples
We have been there twice. Once on a cruise and we bought a small box that is very nice. We returned last year on our anniversary and bought a game table for 3500 euros. It was supposed to arrive in Texas late September, so we contacted them on 10/4 and they said they were a little behind and we would get it early November. It's now 12/18/18 and they won't answer emails and the phone numbers don't work anymore. Very nice and a little pushy to your face but when your gone they just keep the money and never deliver the product.
Written December 18, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

lamarbradley
Nashville, TN776 contributions
Couples
This was one of the "tour company stops" that apparently all tour companies have with group tours. I have never asked but I suspect all such places compensate the tour company for their patronage in bringing groups here.
Having said that, the merchandise is amazing is you like inlaid wood. Our guide said this was the only industry in Sorrento (other than hosting tourists). We got a short lecture about the process for making inlaid wood objects which was interesting. The craftsmanship is stunning, and they have every kind of furniture imaginable from large dining tables, to small jewelry boxes, even drink coasters. The prices reflect the craftsmanship, however so don't be expecting a bargain. I looked at lots of items and they were glad to allow photos of their work, but I didn't see anything that was super affordable for me. If you are looking for a nice unique piece that may become a family heirloom, this is for consideration, otherwise enjoy the pieces of artwork and appreciate the craftsmanship.

are
Written October 27, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Brad
Albuquerque, NM256 contributions
Couples
Our tour of Sorrento dropped us off here as a stopping point. And then the sales folks got aggressive (friendly aggressive), but definitely strongly trying to close the sale on inlaid furniture.

The stuff looked beautiful and takes skill and artistry. My beef with the store is the "get them why we can" attitude.

Very expensive stuff.

We really enjoyed exploring the shops nearby that had lemon flavored everything.
Written October 15, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Lord_Lath
Sheffield, UK11 contributions
Business
We visited Notturno Intarsio in July of 2016 and purchased an inlaid wood console table to be made and delivered to the UK. We understood that it could take a while but when it still hadnt arrived in 2017 when we returned to Sorrento we visited the factory. We were advised that they were sorry for the delay and that it would be made and sent promptly.

It is now September 2018 and we are still yet to recieve the table or a refund, despite one being agreed to multiple times.

Our messages via Facebook messenger are no longer being read and our emails unanswered.

Upon calling multiple times and being fobbed off with 'the office is shut, and 'we will pay tomorrow' I called again this morning and was advised by a new gentleman that I needed to speak to 'Sonya'.

When quizzed he said 'its not my problem I dont actually work here', despite answering the phone on two consecutive mornings.

I'm afraid now I have no choice but to involve my solicitor, unless finally this review prompts some semblance of customer service and a refund.

BUYER BEWARE: well made craftsmanship but buy what can physically take with you, please please please avoid delivery.
Written September 11, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Little Jenny
London, UK487 contributions
Family
We were looking for a couple of items and we decided to try this factory shop. The entrance is a bit hard to find (up a ramp at the side of the building) but once inside they have a large selection of items and they gave us a 50% discount for cash. Their prices are high but if you pay cash it makes them cheaper than most other shops. The quality was good and they leave you alone to look properly which suits me as I hate to be followed around shops and pestered!
Written July 22, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

JazzyJeffJax59
Jacksonville, FL59 contributions
Not the cheapest place in town to find inlaid wood, but the best collection of items for you or presents for friends and family.

Multiple floors of items from small coasters to large tables, breakfronts, etc.
Written July 9, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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