Beniconnect

Beniconnect, Benidorm: Hours, Address, Beniconnect Reviews: 4.5/5

Beniconnect
4.5
Bus Services • Taxis & Shuttles
9:00 AM - 6:00 PM
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 5:00 PM
About
Beniconnect is a travel agency specialized in Airport Transfer serving in the three main airports in the area: Alicante, Valencia and Murcia. We provide exclusive shuttle services connecting Alicante airport with the Marina Alta and Marina Baixa areas, also private minibus hire for all occasions. Excursions, weddings, tours, stag and hen, golf courses... The company is a British / Spanish family business where quality and service is priority to all customers on all of the services available. BENICONNECT on the Costa Blanca is also the only company offering shuttle transfers to the Marina Alta area. ( link for more info ) With everything fully insured meeting local health & safety regulations you can rest assured that you are in safe hands with the best possible value for money service available.
Suggested duration
1-2 hours
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4.5
3,450 reviews
Excellent
2,511
Very good
431
Average
175
Poor
111
Terrible
222

bryggjaren
Ciudad Quesada, Spain8 contributions
Jan 2022
My wife and I booked a private airport transfer to Alicante with Beniconnect for the first time in January 2022, and we couldn't be more pleased! Our driver, Paco, really went out of his way to make our 1.5 hour trip a pleasant one. He insisted on loading and unloading our bags, fetched us a trolley at the airport, and was very friendly, even offering us bottled water on the journey. The Mercedes van was perfectly clean, and had a dispenser for hand sanitiser ready for use inside. We will definitely book with Beniconnect again in the future.
Written January 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Many thanks fot your generous comments. We are delighted that we have more than met your expectations and look forward to seeing you in the near future.
Written January 17, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Trevor D
42 contributions
Sep 2021 • Solo
Long wait (over 45mins) for bus to leave airport, then on return, bus was late to pick up, so left us with 1hr 40 to flight departure at airport. This was cutting it fine in view of current checkin queues at airport. Always use beniconnect, but this experience has left us with doubts for the future
Written January 14, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
We are sorry iif you experienced delays with our service This is not normal and any extra wait that our customers experience on arrivall is usually due to the early arrival of their aircraft. On the departure service, again this is not normal practice Should you want to take this further then please contact our Customer Service Department via email and who will then investigate why this happened and get back to you as soon as possible.
Written January 18, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Robyn G
1 contribution
Dec 2021 • Family
Disgusting service! After many flights being diverted to other airports including mine to murcia. Finally arrived at alicante airport four hours later than scheduled. Beniconnect were aware of this issue and had called all customers to discuss. As all customers had not just been diverted to one airport but several ones over Spain we had to wait with children and elderly on the coach for all flights to arrive back to alicante before departing. No communication from driver or beniconect rep to keep us updated on times etc. sat on the coach for three hours waiting to be transferred to benidorm.
Written December 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
We can only apologise for the time you spent waiting for the bus to depart the airport. If you wish to take this further please email our customer service department and they can investigate this for you customerservice@beniconnect.com
Written January 6, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

woody123England
United Kingdom33 contributions
Dec 2021
Only complaint is no disability signage on front seats of the transport. This would greatly assist passengers with limited mobility having. Human nature as it is people tend to sit in the vacant seats at the front when entering the transport and in many cases able bodied and more than capable to access seats further into the bus.
Written December 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for taking the time to make this recommendation, we appreciate any suggestion that may improve our service. Thank you
Written December 30, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Evelyn
East Kilbride, UK1 contribution
Dec 2021 • Family
Both drivers were on time, courteous and looking very smart. The cars were also immaculate. Car seat for our grandson was fitted which made our journey all the better that he was safe. I will be using this service again when I return and definitely recommend.
Written December 13, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Many thanks fot your generous comments. We are delighted that we have more than met your expectations and look forward to seeing you in the near future.
Written December 14, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Julie H
Oswaldtwistle, UK5 contributions
Nov 2021 • Friends
Very easy to book and very prompt service with not much waiting around. The vehicles were brand new and very comfortable. I will definitely be using them again for future trips.
Written December 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
We are very grateful for your comments and we are glad that you enjoyed our transfer services. We are committed to providing an efficient, professional and friendly service to our customers and we hope you choose Beniconnect as your transfer provider the next time you visit the Costa Blanca.
Written December 7, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

wicksy
London, UK28 contributions
Nov 2021 • Solo
Probably the most cost effective way to transfer from Alicante to Calpe. There are cheaper options but not as good or convenient. There are more expensive options but a lot more so. Short wait at airport waiting for other passengers but not hideously long. Short fast transfer with friendly driver and loads of room. Pick up on return was bang on time and got me to the airport in plenty of time. Recommended.
Written December 1, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Many thanks for your positive feedback. Our aim is to make airport transfers as hassle free as possible and underpinned by a professional and friendly service. We hope to see you soon. Please can we ask you to recommend our services to your friends and family.
Written December 7, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

ianhsmith16
Manchester, UK16 contributions
Nov 2021 • Friends
Top service, fast, smooth, reliable and competitively priced. The vehicles were very clean and the drivers were very friendly.

I will use their service again.
Written November 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for such positive feedback. Our aim is to provide the best transfer service possible as we know that if we deliver this to our customers then they will repeat the experience and also recommend our services to family and friends. We hope to see you soon.
Written November 30, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

MIKEL L
3 contributions
Nov 2021
GGood service and fast. Price is great. Very recommendable for going to Benidorm and for coming back.
Written November 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thanks for your comments, very much appreciated. Our aim is to ensure that our customers book with us again and recommend our services to their families and friends. We hope to be of service in the near future.
Written November 24, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Glyn D
Liverpool, UK5 contributions
Nov 2021 • Friends
Ryanair flight from liverpool landed 20 minutes early so everything smoith until the lady at the beniconnect check in desk said the driver isn't here because u landed early. Told to wait outside. Im now on the bus, passengers are on and we still havent left. Its now 3pm. This is embarrassing and nobody cares. Avoid this company. Shuttle direct or resort hoppa much quicker for the same price. Poor organisation this. We are now waiting on a manchester flight which landed an hour after ours.
Written November 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Beniconnect prides itself in delivering a first class servive to its customers. We need to investigate the above issues as soon as possible. Please can you email our Customer Services Department who will investigate and then get back to you with their findings. Thnak you.
Written November 24, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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