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Review Highlights
head massage

paid 15 euros for a head massage, lovely and relaxing, took 15 mins, this little Asian woman was... read more

Reviewed June 9, 2018
francesbxt
,
Huntingdon, United Kingdom
Excellent staff

Just been for a return visit for a massage . 2 hrs free use of the spa is included. I hadn't... read more

Reviewed December 30, 2017
Gail R
via mobile
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  • Excellent60%
  • Very good22%
  • Average8%
  • Poor2%
  • Terrible8%
Travelers talk about
“fish spa”(8 reviews)
“ice room”(9 reviews)
“heated beds”(8 reviews)
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Contact
Calle Gerona 41, 03503 Benidorm, Spain
Website
+34 965 85 56 55
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Reviews (93)
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All reviewsfish spaice roomheated bedsthai massagemood lightingwellness pooldifferent partswater jetsdead skineuro entryambassador hotelrainy daycannot commentfew hoursstaff were lovelypaid eurosjacuzzi
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1 - 10 of 54 reviews
Reviewed 4 weeks ago via mobile

I had a very unpleasant experience in Benicaldea today. Went for 45euro deal. Got very unsatisfactory massage. The lady spoke poor English and did very sharp and cutting moves, while laughing all the time. Nothing was so funny though, when the customer complains for the...More

Thank Да Т
Reviewed June 11, 2018

This is a gem of a place - an oasis in the heart of Benidorm's strip. We first visited at the end of last year when we enjoyed treatments by expert Thai masseuses followed by 2 hours in the fabulous spa. Photographs show what is...More

1  Thank Helen H H
Reviewed June 9, 2018

paid 15 euros for a head massage, lovely and relaxing, took 15 mins, this little Asian woman was very polite and friendly, would have done again,

Thank francesbxt
Reviewed June 4, 2018

The only gym in the world not to give water or have water fountain !! or tiny bottle at 1.25 euro, no towel or tissues or its an extra charge for this after you paid 15 euro to use the gym per visit . I...More

Thank Andrew G
Reviewed May 17, 2018 via mobile

Me and my mother were staying in the hotel and decided to book full body massages in the double room. All staff that worked there were very helpful despite the language barrier. We were taken through to the massage room to have our treatments which...More

Thank miacoulson
Reviewed March 1, 2018 via mobile

We decided to do the 45€ for thai massage and spa but we found a deal inside that was the same price and included a bottle of champagne and chocolates which was so worth it! 2 hours in a spa that had everything was quiet...More

4  Thank isnotscrubs
Reviewed February 24, 2018 via mobile

Tried to visit in February but we were met at the reception desk by a rude staff member who wasn’t interested in talking to us, booking us in or even looking at us! We wanted to use the facility but we walked out as she...More

2  Thank Sandy T
Reviewed January 25, 2018 via mobile

Second stay here and ❤️ it. So tranquil and relaxing and staff are lovely Not the first time we’ve been here and always come back

1  Thank Duncan T
Reviewed December 30, 2017 via mobile

Just been for a return visit for a massage . 2 hrs free use of the spa is included. I hadn't brought swimwear, so expected to forego my swim. Staff member Tatyana kindly offered to find me something to wear, which allowed me to enjoy...More

Thank Gail R
Reviewed October 29, 2017

Just loved the Spa room and massage at the Benicaldea Spa located in the Ambassador hotel . The pools and Jacuzzi and the steam room were so clean and the lighting just added another dimension. The Masseuse was brilliant and my wife and I booked...More

1  Thank 46brianm46
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Questions & Answers
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Joanne M
May 27, 2018|
Answer
Response from Gail R | Reviewed this property |
You can book via email or by phone. I have done this before, ahead of my holiday. When booking an hours treatment, it includes up to two hours use of the spa. Enjoy your time there.
1
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Abbey L
August 21, 2017|
Answer
Response from SR2010_10 | Reviewed this property |
I think the official minimum age to enter is 16 to go in, but if you're 15, you could most probably pass for 16, so just try and go in. Good luck and enjoy. It is a really lovely spa area and very relaxing. The girls... More
1
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