El Corte Ingles

El Corte Ingles, Madrid: Tickets, Tours, Address, Phone Number, El Corte Ingles Reviews: 2.5/5

El Corte Ingles
2.5
About
As Europe's largest and Spain's only department store chain, El Corte Ingles offers a complete shopping experience. Look for top clothing brands, electronics, movie theaters, restaurants, and more.
Suggested duration
More than 3 hours
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Tours & experiences
Explore different ways to experience this place.
The area
Address
Neighborhood: Universidad
How to get there
  • Argüelles • 1 min walk
  • Ventura Rodríguez • 6 min walk
Popular mentions

2.5
906 reviews
Excellent
171
Very good
154
Average
50
Poor
19
Terrible
513

Meander320884
Madrid, Spain3 contributions
DON'T BUY ANYTHING HERE
Aug 2021
Don't buy here! Specially online, these former serious business is just a scam at this momente. AVOID.
Written October 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Diana L
Sutton, UK1 contribution
Terrible online shopping
Dec 2020 • Solo
Everything about this shopping experience was awful; poor quality products that broke in the first day; took two months to respond to my queries; then failure to replace the broken product. I would recommend going to Amazon for a better quality experience. Never again
Written February 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

maria elena m
9 contributions
Swindled by el corte ingles online site
Dec 2020
I purchased online from the US a mini Mexican banquet to be delivered as a Xmas gift to a family in Madrid. They delivered 1 item (tortilla chips that cost 1 euro) , omitted the rest of the order completely (Coronas, lemons, guacamole, salsa, more chips, etc) and charged me an outrageous shipping fee. Keep in mind this was a gift and all the got was a small bag of chips. Theft!
I have contacted them, two weeks now, and they are hiding behind the Covid excuse.
Stay away unless you want to be swindled.
Written January 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Michael D
La Manga del Mar Menor, Spain345 contributions
The worst service ever
Aug 2020
Purchased a washer/dryer online, 899euros the item was delivered 5 days later. We then tried to use it only to realise it was faulty. We phoned 6 times and sent 11 emails asking for it to be collected and a refund made. That was 3 weeks ago, this company is a total sham and I would recomend to NOT buy from them. As a national company they are a national disgrace.
Written September 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Carlos
1 contribution
Customer support is a disaster
Jun 2020 • Family
You can buy here only products available in the shop and those you don't expect to need any aftersales service (like a book, etc.). Customer support is disaster. Online shopping is now their main problem, with products they are not delivering, etc.
Written August 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Alodoce
1 contribution
I bought a laptop. Never arrived. Never returned my. Knew
Apr 2020
Never ever Mamés Antón Line shopping in that store.....unless you want loss your time and money. Product never arrived (a laptop) charge was done and attention telephone and email were both blocked. They never answered. I left Madrid with ni laptop and with 1.950 euros still to be returned.
If you want to buy something go to the shop or to Amazon.
Written June 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Fernando S
1 contribution
ECI sells online items shown as 'in stock' that they do not actually have.
May 2020
ECI sells online items shown as 'in stock', give a generous 14 day delivery deadline, deliver less of half of the articles, and then gives you notices saying that unfortunately the outstanding items will be late, with no commitment handover date.
They should not sell products they do not have and let customers buy somewhere else, or give the opportunity of cancelling the purchase when going beyond the maximum deadline.
Written May 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Mohsen K
Tehran, Iran16 contributions
Like Debenhams but much bigger
Mar 2020 • Family
If you've seen Debenhams stores, here's a lot like that store. A collection of large and medium brands that are very large together. It might be good to take a look there!
Written March 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Brenton2014
Dallas, TX91 contributions
Great Store
Mar 2020 • Friends
Located just around the corner from the Puerta Del Sol superb Supermercado downstairs in the basement has everything a hungry traveler could want. Freshly squeezed orange juice into a bottle to take back to your room lots of snacks, and don’t miss their location on the Gran Via best view of Madrid!
Written March 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jayaseeli Christiansen
Stenloese, Denmark301 contributions
Forbinder du dette sted eller denne aktivitet med mode?
Feb 2020
Before we heading to this Shopping Mall, our hotel given us a privileged card where she said we can get 10% discount if shopping there! When we were in the Mall we checked many items such as perfumes, cosmetics, aftershave, handbags, cloths, etc., Though no difference than in Denmark (in fact few Euros are higher than in Denmark) start with we bought a Lacome perfume, Dior Foundation & Channel aftershave for which we accumulated credits of nearly Euro 30. Cashier said we can avail them when buying clothes and more other products in the same shop or any of their branches, except Perfumes & Cosmetics. Tricky part was when we tried to buy other products such as cloths, a belt in different brands like Hugo Boss and many others then their reply was they are “excluded” in that offer! It was so frustrated for us to find out what products we can buy in order to avail accumulated credits since every item we choose/asked reply was “no they are not included”. In the end we bought a “toilet bag” just to use the accumulated points though we had other important things in minds to purchase.
Written February 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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