Palacio de Cibeles
Palacio de Cibeles
4.5
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The area
Address
Neighborhood: Paseo del Prado
The area around the elegant Paseo del Prado boulevard is much-visited by both locals and tourists. The world-famous Prado, the Reina Sofia, and the Thyssen-Bornemisza museums form a triangle of art and culture that spans this grand and beautiful avenue. On weekdays, the Prado Museum opens its doors for free after-work hours, drawing a diverse and excited queue of art lovers that wraps around the block. Palacio de Cibeles and Círculo de Bellas Artes cultural centers are other artsy hangouts to check out, with rooftop bars that provide impressive views of the city. While the Paseo del Prado and its roundabouts form a busy throughway in Madrid, a broad green pedestrian park in the middle is a calm and gorgeous place for a relaxing stroll. Just east of the museums, the Retiro Park is always a confluence of activity as families and friends of all ages take to the pretty paths and lawns to stretch their legs or to have a picnic.
How to get there
- Banco de España • 3 min walk
- Retiro • 7 min walk
Reach out directly
Best nearby
Restaurants
9,692 within 3 miles
Attractions
1,498 within 6 miles
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.5
5,051 reviews
Excellent
2,757
Very good
1,854
Average
349
Poor
54
Terrible
37
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mfmorgan
Yecla, Spain166 contributions
Jun 2022 • Friends
Dreadful experience. A €10 admission charge each included a drink. The waitress wasn't the happiest soul, but hey ho, at least smile to the customers.
Ordered a second round of drinks, 2 wines and an alcohol free beer. Came to pay and they tried to charge us €10 per drink, despite the drinks menu stating €7 for a glass of wine and €6 for a beer, total €20 not the €30 they tried to charge. Our waitress wouldn't come back to us to explain why it was more.
As per the drinks menu prices I paid €20 and left, never to return.
Ordered a second round of drinks, 2 wines and an alcohol free beer. Came to pay and they tried to charge us €10 per drink, despite the drinks menu stating €7 for a glass of wine and €6 for a beer, total €20 not the €30 they tried to charge. Our waitress wouldn't come back to us to explain why it was more.
As per the drinks menu prices I paid €20 and left, never to return.
Written June 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vladimiramirela
Mississauga, Canada1,881 contributions
Sep 2019
Formerly known as the Communications Palace, this colossal building was inaugurated in 1909 and currently houses the offices of the Madrid City Council. It combines a variety of architectural influences including Gothic Revival. It dominates the Cibeles Square and draws the eye with its impressive white, minutiously decorated facade.
Written January 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tom L
14 contributions
Jun 2024 • Couples
We bought tickets for the observation deck in advance online. Owing to a number of factors, one of them being our lack of familiarity with Madrid, we were slightly late, so were bluntly told we couldn't transfer to a later admittance time, or get a refund. The young man on the desk was rude and had a "couldn't care less" attitude. We also paid in advance to collect our 5 day city passes (travelcards) but they didn't have these in stock, so we had to get a cab to another outlet two miles away to obtain our travelcards. A total waste of our time and money. A pretty building, but poorly managed and not very customer friendly.
Written June 18, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AMsays
Thornhill, Canada4,909 contributions
Oct 2022
Stunning building designed by architects Antonio Palacios and Joaquín Otamendi opened in 1919 and served as the Head Post Office. It is now Madrid’s City Council headquarters and home to CentroCentro (Cultural Centre). This venue is a public meeting place and a setting for action, participation, leisure, and learning. Activities held here include concerts, exhibitions, workshops, seminars, performances, screenings, and publications. Inside the palace are City Council offices, an Auditorium, Crystal Gallery, and Exhibition areas. There is also a cafeteria, 2 restaurants, a bar and the 8th floor Mirador observation deck where one can see the outstanding Madrid views. The Palace was declared a Cultural Heritage Monument in 1993. Free tours are available- take advantage
Written November 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robert B.
San Jose, CA45 contributions
Jun 2024 • Solo
I stopped into the Palacio de Cibeles when noticing it as I walked to another museum. I went in specifically because of an exhibit about how video games can inspire city design. I'm so happy I went in - the exhibit was cool and interesting, but the space was stunning with its glass block bridges suspended over the former post office main floor. The exhibit on the building's history was also fun from an architecture point of view. This was one of my surprise discoveries in Madrid; I'm so happy I stopped in to see it!
Written July 5, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lynnettem632022
Sydney, Australia12 contributions
Jul 2022 • Couples
Went up expecting a spectacular night view with a drink. Only 6 tables have a view. The rest of the bar is dark with bad, loud music. €15 entry on a Friday night. Honestly. there are much better rooftop bars in Madrid - don’t waste time and money on La Terrazza at Palacio de Cibeles.
Written July 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
@ntonio71
Parma, Italy604 contributions
May 2024 • Couples
Imposing building from the early 1900s: once the headquarters of the central post office, today the seat of the municipality of Madrid and a temporary exhibition center. Entrance is free, while the cost to go up to the viewpoint is €3. Pleasant.
Written May 22, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ana D
Paysandu, Uruguay895 contributions
Apr 2024 • Couples
The exterior of the building is spectacular, the perspective from Alcalá Street is impressive. Opposite is the famous Cibeles fountain. Going up to the viewpoint is worth it, the ascent is by elevator and a final section by stairs, you have to keep in mind that there are times to go up. From the viewpoint you can see all of Madrid
Written May 30, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
berte14
Legnago, Italy2,034 contributions
Apr 2024 • Family
Beautiful outside and inside. The minus point is for the poor organisation, which didn't allow us to go up to the viewpoint with the last lift ride at 7pm. The girls at the reception are grumpy and unpleasant.
The climb to the viewpoint costs 3 euros.
The climb to the viewpoint costs 3 euros.
Written April 25, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Keeo
Community of Madrid, Spain509 contributions
Sep 2023 • Couples
Good afternoon!! The Telecommunications Palace, current Town Hall in Plaza de Cibeles, is worth going to visit the exhibitions they hold throughout the year. It is accessible to people with reduced mobility. Not advisable for children because they get bored.
The building is an architectural marvel and very good location and communication by metro and buses.
Once there, you can also visit the surroundings: Linares Palace (Casa de América), Buenavista Palace (General Headquarters), Bank of Spain.
The building is an architectural marvel and very good location and communication by metro and buses.
Once there, you can also visit the surroundings: Linares Palace (Casa de América), Buenavista Palace (General Headquarters), Bank of Spain.
Written September 10, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A visita ao Miradouro ainda é grátis na primeira quarta feira do mês?
Written March 21, 2019
Valor entrada adulto crianca idoso? Acessibilidade carrinho bebe? Duracao visita ?
Written November 11, 2018
ACESSIBILIDADE
- Elevadores, plataformas e sanitários adaptados (Pl. -1, 2 e 3) para uso de pessoas com mobilidade reduzida.
- Serviço gratuito de cadeira de rodas (Solicitado no balcão de informações Pl. 2)
- Fraldários nos pisos 2 e 3.
- Acessibilidade auditiva: O CentroCentro disponibiliza ao público equipamentos de alça magnética no Auditório para pessoas com próteses auditivas ou implantes cocleares e equipamentos de som amplificado para pessoas com perda auditiva.
ACCESIBILIDAD
- Ascensores, plataformas y wc adaptados (Pl. -1, 2 y 3) para el uso de personas con movilidad reducida.
- Servicio gratuito de sillas de ruedas ( Se solicita en el mostrador de información Pl. 2)
- Cambiadores de bebés en los servicios de las plantas 2 y 3.
- Accesibilidad auditiva: CentroCentro pone a disposición del público del Auditorio equipos de bucle magnético para personas con audífono o implante coclear y de sonido amplificado para personas con pérdida auditiva.
Written November 14, 2023
Valor entrada adulto crianca idoso? Acessibilidade carrinho bebe? Duracao visita ?
Written November 11, 2018
Has anyone taken one of the guided tours of this building? How was it?
Written August 18, 2018
BennyMalaga
Malaga, Spain
89,732 contributions
There is no need to take a tour to this place. You just enter the building and walk around. There is a restaurant on the roof.
Written August 19, 2018
Estas equivocado en el palacio de cibeles que dices nunca han vivido reyes de
españa ni de ningún otro sitio. Estaba la sede de correos.O es otro ese palacio que citas?
Written December 15, 2016
Efectivamente. El llamado hoy Palacio de Cibeles antes era conocido como Palacio de Correos y Telecomunicaciones. Es un edificio de principios del siglo XX, obra de Antonio Palacios y uno de los más emblemáticos de la ciudad. Jamás fue lugar de residencia de ningún Rey. Como anécdota decir que en una visita de Trosky a España comentó ante su excelencia lo bonita que era "Nuestra Señora de las Telecomunicaciones" (no tenía nada que envidiar a una catedral).
Written December 15, 2016
Is it possible to purchase a ticket for the observation deck without visiting the Palace?
Written August 18, 2016
Yes, without any problem, it can be accessed without having to see the Center.
Written November 14, 2023
как работает Дворец во время Католического Рождества 24 и 25 декабря?
Written July 11, 2016
Мирадор Мадрид
Со вторника по воскресенье с 10:30 до 14:00 и с 16:00 до 19:30
Проходит каждые 30 минут или около того. Последний прием за полчаса до закрытия.
Закрыт каждый понедельник, 1, 5 и 6 января, 1 мая и 24, 25 и 31 декабря.
Mirador Madrid
Martes a domingo, de 10:30 a 14 y de 16 a 19:30 horas.
Pases cada 30 minutos aproximadamente. Último acceso media hora antes del cierre.
Cerrado todos los lunes, 1, 5 y 6 de enero, 1 de mayo y 24, 25 y 31 de diciembre.
Written November 14, 2023
A Tripadvisor member
Billings, Montana
How do you obtain passes to the tower? Thank you
Written March 21, 2016
we went only tothe restaurant which is at the top ,
beautiful terrasse and elegant dining room inside ,
Food was excellent .
and what a beautiful view on Madrid downtown ,
Written March 22, 2016
Si può entrare tutti i giorni e a tutte le ore? E quant'è il biglietto d'ingresso?
Written October 14, 2015
Il punto panoramico del palazzo de Cibeles di Madrid è situato nella grande torre del palazzo ed accessibile al pubblico per scoprire l'universo intricato relativo alla costruzione e una vista privilegiata sulla città.
L'accesso a Mirador viene eseguita ogni 30 minuti. Gli orari sono dalle 10,30 alle 14,00 e dalle 16,00 alle 19,00.
Le visite dureranno 30 minuti.
L'accesso al punto panoramico ha un prezzo a persona do 2 € per gli adulti, 0,50 € per i bambini sotto i 12 anni e gratuito per i bambini sotto i 4 anni.
Le visite sono gratuite ogni primo Mercoledì del mese.
Written October 15, 2015
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