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Kunu'u Spa

98 Reviews
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Kunu'u Spa

98 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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Location
Contact
Villarroel 106, 08011 Barcelona Spain
Getting there
UrgellBarcelona Metro5 min
UniversitatBarcelona Metro8 min
Get to know the area
Fast Track Sagrada Familia Guided Tour
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Fast Track Sagrada Familia Guided Tour

3,900 reviews
Exploring La Sagrada Familia without a guide means you may miss out on the UNESCO World Heritage Site's hidden details and secret symbols. Make the most of Antoni Gaudí’s masterpiece and beat lines often in excess of three hours on a skip-the-line tour. A choice of entry times allows you to be flexible with your vacation schedule: Opt for the earliest time slot for a less-crowded experience at the Barcelona icon.
$58.83 per adult
98Reviews3Q&A
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Pulungan wrote a review Aug 2019
5 contributions11 helpful votes
This hotel has a modest but very complete spa. Modern decoration excellent massage service, very friendly staff
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Date of experience: June 2019
2 Helpful votes
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Response from acevihotels, Director de Relaciones con Clientes at Kunu'u Spa
Responded Sep 3, 2019
Dear Guest, Thanks for sharing your comment on TripAdvisor. We are happy that you liked our Spa and that you enjoyed a relaxing moment. We are glad that you tried our massage service and you enjoyed it. Thanks a lot for choosing us. Best regards, Kunu’u Spa, Barcelona
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Julia D wrote a review May 2019
1 contribution
My boyfriend purchased a couples massage online as a birthday present during our visit to Barcelona. The booking process was very easy. Upon arrival, we were given a key to the spa entrance from the hotel employee. Once we entered the space, no one was at the front to greet us and we waited for about 5 minutes, questioning where to go. A woman then came out and asked us to step outside for 5 minutes which was strange as we were already in the lobby area. They asked us to come back and led us directly into the massage room, no locker room or bathroom to change in.The place overall seemed run down and did not give off a peaceful calming vibe you expect from spas. Now, getting to the actual massage. They asked no questions as usual on how we would like it and began with a large uncomfortable towel over our bodies. The entire massage felt more like a rub, there was no pressure applied whatsoever and they put a insanely large amount of oil on both of us. Rather than feeling relaxed and letting our worries slip away, we were counting down the minutes until we could get out of there. The staff were very friendly but I would not recommend this place. It’s cheaper than a lot of the other options around, but you get what you pay for and it’s definitely worth going somewhere you’ll get what you want.
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Date of experience: May 2019
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Response from acevihotels, Director de Relaciones con Clientes at Kunu'u Spa
Responded Jun 11, 2019
Apreciado cliente, Lamentamos la incidencia sucedida y esperamos que no vuelva a suceder en un futuro ya que nuestra premisa es una buena atención al cliente y no queremos que estas situaciones se den en nuestras instalaciones. Gracias por su comentario. Saludos cordiales, Kunu'u Spa, Barcelona.
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cheesecake2013 wrote a review May 2019
San Francisco, California20 contributions5 helpful votes
Scheduled a couples massage. Showed up about 40 minutes early to enjoy the facility and was told we had to wait until the exact time of the scheduled massage. Went to their restaurant and ordered a water and was told I couldn’t take it with me to spa as the bottle of water belonged to the restaurant? A commercial bottle of water? Anyways we finally get the key to the spa from the front desk and are told to go to spa and change. Change into what? Is one not nude for a massage? We go to the spa and there is absolutely no one there. No patrons and no staff, no one at front desk. Stand around staring at each other for several minutes, massage time comes and goes. We still have our clothes on at this point because if we had changed, we would have been standing in the foyer nude as no one was there to show us to our massage room. Anyways we left because this was an insane experience and there was no one there to even give us massages!
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Date of experience: May 2019
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Response from acevihotels, Director de Relaciones con Clientes at Kunu'u Spa
Responded Jun 11, 2019
Dear guest, We regret the incident that occurred and we hope it will not happen again in the future because our premise is good customer service and we do not want these situations to occur in our facilities. Thank you for your comment. Best regards, Kunu'u Spa, Barcelona.
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Conal wrote a review Apr 2019
Miami, Florida5 contributions2 helpful votes
It is a very nice and cozy spa. I could enjoy very quiet because it is little crowded. Good massage .
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Date of experience: March 2019
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Response from acevihotels, Director de Relaciones con Clientes at Kunu'u Spa
Responded Apr 29, 2019
Dear guest, We are very glad to hear that you enjoyed our spa in Barcelona. Thank you for sharing your experience in Tripadvisor. Kind regards, Kunu'u spa Barcelona
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malberion wrote a review Mar 2018
Ghuwayfat al Habb, Oman4 contributions7 helpful votes
Great spa, very modern, had different kinds of areas/activities, we reserved it for ourselves so it was very relaxing.
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Date of experience: March 2018
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Response from Acevi H, Director de Relaciones con Clientes at Kunu'u Spa
Responded Apr 5, 2018
Dear Guest, Thank you for your review. We are very glad to hear that you liked our Spa. We look forward to welcoming you again very soon. Kind regards, Kunu'u Spa, Barcelona
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