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DiR Diagonal

Closed Now: 8:30 AM - 9:00 PM
Open today: 8:30 AM - 9:00 PM
Review Highlights
El peor club que puede existir! The worst club in the world! Safety doesn’t exist here, uncompassionate manager

Safety doesn’t exist in this club. My 11 year old daughter had a small group swim coach. He decided... read more

Reviewed August 23, 2018
Ana V
via mobile
Customer unfriendly & unprofessional management of DIR

After having gone to the hospital I could not sport so had to cancel. Did this by email in English... read more

Reviewed January 10, 2018
NicolineinSpain
,
Barcelona, Spain
Read all 38 reviews
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Traveler Overview
  • Excellent2%
  • Very good2%
  • Average10%
  • Poor13%
  • Terrible73%
Aug 23, 2018
“El peor club que puede existir! The worst club in the world! Safety doesn’t exist here, uncompassionate manager”
Jan 10, 2018
“Customer unfriendly & unprofessional management of DIR”
About
Diagonal DiR has 12,600 square meters of sports, leisure and wellness facilities. 3 rooms of activities directed with a large number of variety of classes, fitness room, spinning room, indoor and outdoor pool, solarium, 6 paddle courts for...more
Closed Now
Hours Today: 8:30 AM - 9:00 PM
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Suggested duration: 1-2 hours
Contact
Ganduxer 25-27, 08021 Barcelona, Spain
Sant Gervasi-Galvany
Website
+34 932 02 22 02
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Reviews (38)
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Reviewed August 23, 2018 via mobile

Safety doesn’t exist in this club. My 11 year old daughter had a small group swim coach. He decided to PLAY at the end of practice giving the instruction to kids to slide like penguins with the head first and arms on their side, using...More

Date of experience: August 2018
Thank Ana V
Reviewed January 10, 2018

After having gone to the hospital I could not sport so had to cancel. Did this by email in English followed before deadline. No response so sent 2 mails (partly English/Spanish) after that without response. Only new emails in Catalan that had nothing to do...More

Date of experience: December 2017
Thank NicolineinSpain
Reviewed May 3, 2017

The WORST customer service ever, they are stealing your money, filled up complaint letter after there vending machine stole my money, never a reply, they tell you it is not their machine, sorry.. pls look at the picture!!! really? so in case you break your...More

Date of experience: April 2017
3  Thank DavidMitchell67
Reviewed June 19, 2016 via mobile

They have the worst possible customer service, the staff doesn't want to work apparently, which might be a cultural thing or just a DiR thing. There's always a "no" or "you can't" or "we can't" from their staff, and believe me when I tell that...More

Date of experience: June 2016
2  Thank 460rafag
Reviewed April 4, 2016

Lower level staff were very nice and gym was reasonably nice. Management however is not to be trusted. Shameless rip-off.

Date of experience: April 2016
3  Thank Matt C
Reviewed March 20, 2015

The facilities are pretty nice actually. And they have one month membership available without a contract. And the management was nice too, right up to the point where I paid the membership fee. After that they were less helpful. Turns out that they had told...More

Date of experience: January 2015
11  Thank GringoPieGrande
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