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ViajaraBarcelona - Tours

#605 of 1,196 Tours in Barcelona
Barcelona, Spain
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About ViajaraBarcelona - Tours
We conduct tours and custom tours half day or full day in Barcelona for groups in Spanish, Catalan, English, French, German, Italian, Portuguese and Russian The tours are conducted by Official Guides and Architects. We invite you to live an intense and unforgettable experience of the city of Barcelona.
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ViajaraBarcelona - Tours
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19Reviews1Q&A
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CapeCodWayfarers wrote a review Nov 2019
2 contributions3 helpful votes
My husband and I are traveling in Barcelona and were looking forward to the Montserrat tour offered by Victor. My husband inadvertently hit the wrong date and called the company in five minutes. We were told it was impossible to change the date even though there were times available for the day we wanted to book on his birthday. We talked to a woman at 9:30 Thursday evening November 28 and she said so sorry 36 times and did nothing,,but give us the runaround for 30 minutes. Do not do business with this company they take your money and run and will not even allow for a human error that was being rectified within 2 minutes of confirmation email! Terrible terrible customer service!
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Barry16243031 wrote a review Dec 2018
Wrexham, United Kingdom4 contributions1 helpful vote
I have put one star for the initial journey, booked a round trip from Barcelona airport to our hotel in the city, picked up at the airport dropped off at the hotel, waited in the hotel reception waiting for our return journey, asked the receptionist to phone them up they replied that they haven’t got a booking from our hotel, so we had to pay €50 for a taxi to the airport which we had paid for with VIATOR.
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Date of experience: November 2018
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John H wrote a review Jul 2015
San Jose2 contributions
We really enjoyed getting to know some of the rich history of the city, acquired through the architecture and substructure. Our guide was super well versed in the early history, the architecture, and the nooks and crannies that make up much of the city. We had a great time!
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Review collected in partnership with this attraction
Date of experience: July 2015
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Katie W wrote a review Apr 2015
Miami Beach, Florida2 contributions
This was the worst guiding experience I have ever had. This person had no clue as to how to engage us or inform us. I think she knew the material but could not get the words out. Everyone in our group couldn't wait until it was over.
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Review collected in partnership with this attraction
Date of experience: April 2015
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Response from Maria_Florencia_MF, Director de Relaciones con Clientes at ViajaraBarcelona - Tours
Responded May 6, 2015
Dear customer, First of all, thanks for taking the time to leave us a review, your feedback is extremely important to us. We are sorry to have disappointed you and rather surprised at your negative feedback but we need more information in order to evaluate your input, therefore we invite you to contact us in order to provide us further information. Our local guides are professional, have deep knowledge of the city and are ready to transmit it enthusiastically. At Viajar a Barcelona we are committed to providing the highest quality tours for our guests and are always looking for ways to improve. Thank you and Kind regards The programme manager at Viajarabarcelona
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Kendelle wrote a review Mar 2015
Perth, Australia16 contributions20 helpful votes
With in minutes of meeting Elizabeth we were walking and chatting like old friends. Her knowledge and enthusiasm was fantastic. We really enjoyed seeing and understanding Barcelona that only a local would know. Elizabeth was great we even went one hour over the time we had so much fun Well worth doing
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Review collected in partnership with this attraction
Date of experience: March 2015
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