W4nted
4
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About
W4NTED We are the company that presents a wide range of electrical ecological products from the last generation of the transport. We are committed to be the leaders in our sector and to a sustainable mobility. We collaborate in different social activities and important events in Barcelona. Ecological care and quality are the things that motivate us !!!! Moreover the creation and maintenance of the relationship with our costumers are the basics of our business. We are one of the biggest rental company in Barcelona. We rent vehicles from "earth to sky" like start from regular bikes to helicopters. Electric vehicles: cars, scooters, bikes, family bikes, cargo bikes, self balance device, Segway, etc. We speak many languages, we also organise many type of tours, walking, bike, Segway tour, Electric TukTuk tour etc . Our company in Barcelona, with 12 shops, in heart of the City or the beach area, so it is easy to find us.
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The area
Address
Neighborhood: Barrio Gòtico (Barri Gòtic)
With its iconic, old-Europe streets and alleys, this picturesque neighborhood is the very heart of Barcelona. It blends historic artifacts from its days under Roman dominion up through the Spanish Civil War with a vibrant modern-day culture of artisan shops and authentic culinary experiences. Avid explorers will be thrilled to discover quaint terraces and plazas brought to life by the many small bars and local musicians lasting late into the night. Fashionistas will be drawn to Portal de L’Angel, which is lined with well-known brand names and smaller boutique stands.
How to get there
- Drassanes • 6 min walk
- Barceloneta • 7 min walk
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Best nearby
Restaurants
9,371 within 3 miles
Attractions
1,596 within 6 miles
Contribute
Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
4.0
160 reviews
Excellent
103
Very good
19
Average
2
Poor
3
Terrible
33
Jane P
Bangkok, Thailand21 contributions
Sep 2015 • Friends
was been rent a Tuk Tuk Electric from W4nTeD bike and scooter company, the staff name "Kta" & "Shahid". both of the guys are so nice, friendly with the best hospitality ever. Seriously, they was so amezing service, even u have a clue how to ride; they will let u try till u feel familia with a vehicle u choose. they never push up and hardsale for customer!!! Thank u for both of u!!!
Written September 8, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yeahh Tuk Tuk is different and our team is doing the best everyday!
This electric moto with three wheels can be the funniest experience in this beautiful City.
Thanks for your nice comments.
Written March 14, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kobi G
4 contributions
Jul 2016 • Family
The barceloneta branch manager , Akil was great, patient and the service is great.
We took electric bike for an hour but came late 30 minutes and he just charged us 10 euro more.
Lovely experience .
We took electric bike for an hour but came late 30 minutes and he just charged us 10 euro more.
Lovely experience .
Written July 30, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Classy_alicia
Bangkok, Thailand6 contributions
Sep 2015
This is my first time to visit Barcelona. Lucky I came to w4nted to rent a bike and met Kta and shahid they are really friendly and helpful. The shop have so many option like bike scooter Segway tuk tuk etc....They let me try all the things that I interested so different day with different thing...Thank you Kta and shahid for complete my trip! I enjoy to the max.
Written September 8, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are lucky for have the chance to offer to all our customers the biggest selection to enjoy the City in Style!
Thanks to you!!
Written March 14, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paul D
2 contributions
Nov 2014 • Family
Read most of the previous reviews from a couple of months ago and you will see how this company really operate . They are obviously asking friends to post good reviews so they can continue their scam of ripping people off and not returning their deposits. We had to get our banks fraud team to eventually get it repaid after months of hassle and rudeness from this company. Don't believe what they write here, they have no customer care and will try to hang onto your money for as long as possible as well as add hidden fees . They ruined our impression of Barcelona and it's people. They should be closed down.
Written May 5, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul D
2 contributions
Nov 2014 • Family
After using this company twice at the beginning of November they still owe us ÂŁ250 . they have fobbed us off and publicly lied about computer problems to their many dissatisfied customers or victims. This must have been going on all year by the look of all the other reviews. Do not be fooled by their professional looking web site or shop, I am now convinced this is a criminal organisation who make a living out of fraudulent activities. We had a great time in Barcelona until we used this company, they are targeting tourists. If they do not return the money soon we will be informing the police.
Written December 26, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
As a Company we manage many rental processes and sometimes our services seem damaged in social media networks for the unknowing bank protocols of preauthorization. "Other times we receive extortions from opportunists people that try to obtain advantage over this situation".
We appreciate the comments of real customers. If you are a real customer, please we recommend to ask your Bank about international preautorization conditions with Credit or “Debit Card” that are differnet from bank to bank and Country to Country or contact with our Company by e-mail.
We have Identifying some opportunistic people and competitors that use inappropriately the social networks.
To all our real customers, thanks for your preference and comments.
You know that we are working hard to offer the best vehĂces and rental services in Town.
Written March 15, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Piotr O
Wroclaw, Wroclaw, Poland8 contributions
Oct 2014 • Couples
You should definitely AVOID that company. I recently left 100 Euro deposit on card for two bikes. The deposit was not returned and the company did not respond in any way to resolve that problem. I was forced to make a complaint in my bank which will investigate that issue. DO NOT GO THERE. I totally regret going there.
Written October 17, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Piotr,
Your deposit was refunded, so please remove your review with "lost €100" .
Many thanks!
Written December 4, 2014
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jess123-10
Cheltenham, UK3 contributions
We hired 2 scooters, were told about insurance , but strongly advised the "we were not the type of people that would need insurance as we wouldn't be doing wheelies etc". After traveling for about one hour on only cycle routes, one got a puncture. We phoned W4nted and were told that we should get a taxi back, they wouldn't help with a number or consider coming out to get us. As the scooters are very heavy and large we had to get a specially large taxi which took nearly an hour. On our return to the office they charged us €50 for the puncture and would not refund us for the 2hrs we had left of the time and although on the phone they said they would pay for the taxi they did not. So for 1hr we paid a total of €90, plus €10 for the taxi. DO NOT USE
Written September 4, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Jess,
So you had a flat tyre, because you was riding probably by the beach or park and there is a lot of broken glass, etc. you can not accuse us that punctured tyre happened to you. You had an issue with the punctured tyre, so the way and time for you to come back to the store it is your responsibility. We offered an insurance for €10, which covers taxi expenses, replacement of scooter, but you refused it. Also, to replace a tyre, our cost €25 tyre and inner tube, as we not repairing such a tyres, plus it is 45 min mechanic's job, as to replace a rear tyre, we must take motor down.
Hope you understand this issue!
In any case, if you by any chance comeback to Barcelona, we will give you an extra free hour of use.
Written December 4, 2014
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
yarivron123
Tel Aviv, Israel24 contributions
Feb 2014 • Friends
Although the equipment is good, I strongly recommend you be very careful with how they charge you. When I arrived, they asked "for how long", and I said 2-3 hours. They take a deposit, and tell you they will refund when you get back according to how long you use it. I came back after less than two hours, and they charged me for three (!), saying that it is company policy to charge BEFORE you leave and not when you return.
The store manager was nasty in how he handled the situation, and I made sure he understood this was not the way to treat customers.
The branch I went to was on Passeig de Colom 17
The store manager was nasty in how he handled the situation, and I made sure he understood this was not the way to treat customers.
The branch I went to was on Passeig de Colom 17
Written February 27, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Parker
Sydney, Australia44 contributions
Apr 2015 • Solo
Wanting to hire an electric scooter, decided to head online and have a read of their website (sadly didn't check reviews). Ended up paying in the morning and booking online, to be confronted by the accusation of having not paid. Being issued with no receipt online, I had to activate roaming data which cost me 5 euros just to show him my bank statement.
Then I found out that "1 day" actually means 8 hours, and "half day" means 4 hours. Interesting, right?
Anyway - agreeing that sure, I can bring it back the same day since you can't have it overnight, was charged a 100 euro deposit, followed by being charged 5 euros for a mandatory lock and 10 euros for tech support! I didn't even need tech support, I just had to pay in case the bike broke down they could rescue me! What kind of business makes the customer pay for their own failed maintenance? Especially when it didn't even happen!
My credit card was photocopied and "filed" along with my passport, which is pretty strange considering they already had my card from my deposit...bit dodgy as the copy of the credit card never got destroyed...
Oh, and did I mention the scooter can only be used on a 1km or so stretch in front of the shop? So I had to instead get the e-bike. 6 hour bike hire: 50 euros. What a rip off! On top of the dodgy multiple credit card deposits and hidden fees...
This business isn't here because they're passionate about showing off their city like a lot of other tourist providers, they're here strictly to make money, exploiting people in the process.
Not recommended.
Then I found out that "1 day" actually means 8 hours, and "half day" means 4 hours. Interesting, right?
Anyway - agreeing that sure, I can bring it back the same day since you can't have it overnight, was charged a 100 euro deposit, followed by being charged 5 euros for a mandatory lock and 10 euros for tech support! I didn't even need tech support, I just had to pay in case the bike broke down they could rescue me! What kind of business makes the customer pay for their own failed maintenance? Especially when it didn't even happen!
My credit card was photocopied and "filed" along with my passport, which is pretty strange considering they already had my card from my deposit...bit dodgy as the copy of the credit card never got destroyed...
Oh, and did I mention the scooter can only be used on a 1km or so stretch in front of the shop? So I had to instead get the e-bike. 6 hour bike hire: 50 euros. What a rip off! On top of the dodgy multiple credit card deposits and hidden fees...
This business isn't here because they're passionate about showing off their city like a lot of other tourist providers, they're here strictly to make money, exploiting people in the process.
Not recommended.
Written April 30, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heather C
Toronto, Canada11 contributions
Jul 2014 • Couples
This place is a scam. They advertise a price but then charge you for other "add ons". Bike locks, insurance.
Also when we received our credit card statement we got an additional 118euros charge. We called the company and he just shouted stating "not my problem.... need to speak with manger who's not here." And pretend they don't speak English even tho they do.
Do not rent from here. They have terrible customer service, very rude.
Also when we received our credit card statement we got an additional 118euros charge. We called the company and he just shouted stating "not my problem.... need to speak with manger who's not here." And pretend they don't speak English even tho they do.
Do not rent from here. They have terrible customer service, very rude.
Written July 7, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Heather,
I can assure you, nobody forced you to take any extras. You rented the bike, you get the bike, you was offered an insurance in order of punctured tyres, or accident, it was your choice to take it or not. You can not be charged an additional amount of €118 for no reason. So to solve your problem, please send a copy of a contract, if you lost it, send us a complete name and approximately date you rented, so we could look for the issues and give you a comment . Also in town there is two companies with similar name, so please also let us know where exactly did you rented from.
Write your comments on : info@w4nted.com
Written December 4, 2014
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bonjour,
Je confirme que ce sont des voleurs ! Apparemment ils disaient être ok pour rendre la caution si nous venions dans leur magasin sauf que comme par hasard ils ne répondent pas aux mails de mon ami (je dois aller à Barcelone ce weekend et du coup je voulais en profiter pour récupérer l'argent de mon ami)
Ne croyez pas les gérants quoi qu'ils vous disent, ce sont des escrocs !
!!Je vais faire une sale réputation de ce magasin sur tous les réseaux sociaux et forums de voyage !!
-----------------------------------------------------------------------------------------------------------------------
Hola,
Confirmo que son ladrones ! Al parecer , dijeron estaba bien para devolver el depĂłsito si estábamos en su tienda , excepto por casualidad no responden a los correos electrĂłnicos Mi amigo (tengo que ir a Barcelona este fin de semana y de repente me querĂa tomar la oportunidad de recuperar el dinero de mi amigo)
No creo que los administradores de lo que te dicen , que son ladrones !
!! Voy a hacer un mal nombre para la tienda en todas las redes sociales y foros de viajar !!
Written June 2, 2015
I used this company's services in Barcelona last November. We made a 300 euro deposit on our electric car rental AND WE HAVE NOT GOTTEN THE MONEY BACK YET! They said it would be returned in 3 days. Then they responded to my emails saying they had some computer errors that got in the way of sending the money back. I have patiently waited but almost a half a year has passed!
The W4nted team is not responding to my emails anymore. The emails started out professional but got shorter and more cryptic as time went on.
300 euros is SO MUCH MONEY! I am so stressed about this. Has anyone gotten their money back yet?? If you have please share how you did.
Written April 20, 2015
And let me say that, as I mentioned in my email correspondences with them, it is not possible to order a money request from our bank in the country I live in without legal prescedent. I would need to involve the police! And I want to believe that this can be resolved in some other way.. I enjoyed their services very much at the time and have good faith that they should be able to return us the money..
Written April 20, 2015
We are 3 adults and a toddler - do you think this would be suitable for us? thanks
Written April 4, 2015
No, i would avoid this company totally , they will take a large deposit and not return it even if you give back the equipment in perfect order. It will take months of haggling with them and your bank and many people have never seen their money again. They are very unfriendly and nasty . Please avoid.
Written April 5, 2015
Hi, I had the same problem that you had with this company.
Finally did they give your money back?
Thanks for answering.
Written February 3, 2015
The same happened to me. Hired 2 bikes on 22 Oct and it’s now 6th Jan and 100 Euro deposit has still not been refunded.
Written January 7, 2015
The same thing happened to me too. Still awaiting a 300 euro deposit refund. I went in November and it's now April!
...did you ever get your money back?
Written April 20, 2015
The same happened to me. Hired 2 bikes on 22 Oct and it’s now 6th Jan and 100 Euro deposit has still not been refunded.
Written January 7, 2015
Why don't you return peoples deposits and stop making excuses ?
Written December 31, 2014
Do not use thus company , you will be ripped off and fobbed off with poor excuses. Read all trip advisor reviews and you will see.
Written January 2, 2015
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