Tours and Tickets by Living It Tours
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They never showed up to get us for the tour! The phone number is disconnected and Viator the company that booked it for us was no help getting in contact with the operator!
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1 Helpful vote
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Nobody turned up. When we tried to call the number didn't work. I tried 4 other numbers I found on the Internet for the company "living it" and still nothing. A few angry emails and voicemail later I have managed to get a refund via the operator but I sat around for an hour waiting for them to turn up. Bad service - use a telephone number that works! …
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The five of us got picked up an hour late from original start time. We waited outside for a while with the company saying that the guide was caught in traffic. 55 minutes was too long. This was a bummer. Another couple from a hotel were also picked up 80 minutes late.They missed breakfast waiting around early for the agreed time. Company send an apology. thankfully we did not have any plans in late afternoon. Guide extended the end time. He also bought small snacks for everyone to make up for late start.He was friendly and kind. Although my mom wanted more picture pause during the tour.…
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Date of experience: November 2019
1 Helpful vote
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This tour was outstanding! We (4 ladies) had a private tour to see the Human Tower Experience at Vilafranca. What an amazing sight to see! Our guide Pol introduced us to 2 of the castellers, had our picture taken with them & they even give us t-shirts from their group. Watching them build the human tower was truely awesome. We have never seen anything like that. This was a piece of local culture that we will never forget. Pol also took us to a special restaurant where we enjoyed a wonderful meal. After we left Vilafranca, our driver & Pol took us to Montblanc, a beautiful medival town with an interesting legend. If you are looking for a tour that shows you more about the culture & the people, LivingIt is the company to go to. I highly recommend them for an out of the normal experience. Thank you Pol for a fantastic tour. Brenda & the Tennessee gals!…
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Date of experience: November 2019
2 Helpful votes
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