Thank you very much! You are very kind to have taken the time to write about us and we highly appreciate it. We will be sure to convey your kind words to our Dory and Ricardo and that you enjoyed his company. :-) We love our city and are proud of our rich culture and history. We are happy to share them to our guests even if it's only for a short period of time. We also make it a point to assist our guests in getting skip-the-line tickets, if possible, to make their visits hassle-free. We wish you many more wonderful tours to come and it was our pleasure to welcome you in Spain. BarcelonaDayTours

Thank you very much! You are very kind to have taken the time to write about us and we highly appreciate it. We will be sure to convey your kind words to our staff and that you enjoyed his company. :-) We always pick up our guests directly, if possible, in order to make their visit as hassle-free as possible. We wish you many more wonderful tours to come and it was our pleasure to welcome you in Spain. BarcelonaDayTours

Thank you very much! You are very kind to have taken the time to write about us and we highly appreciate it. :-) We do our best to make sure that our guests have the best experience possible for a reasonable price when exploring our beloved city. We hope you visit us again and it was our pleasure to welcome you in Barcelona! BarcelonaDayTours

Thank you very much! You are very kind to have taken the time to write about us and we highly appreciate it. We will be sure to convey your kind words to George. :-) We are proud of our rich culture and history and we are happy to share them to our guests even if it's only for a short period of time. We hope you visit us again and it was our pleasure to welcome you in Barcelona! BarcelonaDayTours

We have a record of the emails and calls made to this person. We waited over 20 minutes and he did not show up. When he did pick up the phone - it was more than 30 minutes after the start time. He booked a GROUP tour - not a private tour... We cannot wait for people who are late to a group tour for more than 30 minutes - its not reasonable by any standard. This review is a rude defamation. It is written with the sole intent to damage our reputation. It is not based on facts since we have a record of the facts (actual times). If a guest is late to a pickup point, we will email and call them and give them 10-15 minutes extra to arrive to the start of the tour before we begin the excursion that others have booked and paid for as well. We did not give him a refund (this is simply not true!) and we will not give him a refund. Thank you for reading our response.

Thank you! You are very kind to have taken the time to write about us. We will will be sure to convey your kind words to our staff. :-) We are glad that you enjoyed touring Barcelona and Montserrat with us. We hope you visit us again and it was our pleasure to welcome you in Barcelona! BarcelonaDayTours

Thank you very much! You are very kind to have taken the time to write about us. We will make sure to convey your kind words to our staff. We are committed to providing quality tours and we make sure that we go the extra mile and help our guests in any way we can. :-) We thank you for your feedback and we hope that you visit us again. It was our pleasure to welcome you in Barcelona! BarcelonaDayTours

Thank you very much! You are very kind to have taken the time to write about us and we highly appreciate it. We will be sure to convey your kind words to Dory, Mark, Joao, and Xavier. They are the best! :-) We are proud of our rich culture and history and we are happy to share them to our guests even if it's only for a short period of time. We hope you visit us again and it was our pleasure to welcome you in Barcelona! BarcelonaDayTours

Thank you very much! You are very kind to have taken the time to write about us and we highly appreciate it. We will be sure to convey your kind words to our staff. :-) We are proud of our rich culture and history and we are happy to share them to our customers even if it's only for a short period of time. We hope you visit us again and it was our pleasure to welcome you in Barcelona! Barcelona Day Tours

Dear Dan, Thank you for saying that your tours with us went perfect. Your kind words about Dory, Alejandro, and the rest of our staff are greatly appreciated! We will surely convey your message to them. :-) It was our pleasure to welcome you in Barcelona and we are happy to hear that your tour with us helped you going through the day. We hope you visit us again! Barcelona Day Tours