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Review Highlights
Good vessel, but very disappointing restaurants onboard

Although we have travelled many times on North Sea ferries between the UK and Holland, this was our... read more

Reviewed June 1, 2018
Doug B
,
Lagos, Portugal
A restful way to reach the UK

As is our custom we used Brittany Ferries for our visit to the family in the UK. We were fortunate... read more

Reviewed April 30, 2018
MarmotSax_Spain
,
Sax, Spain
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  • Excellent39%
  • Very good43%
  • Average6%
  • Poor6%
  • Terrible6%
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About
Sail with Brittany Ferries from Portsmouth, Poole or Plymouth direct to France and Spain. Our routes take you closer to popular holiday destinations, saving miles of driving, fuel costs, tolls and overnight stops. Choose either superb comfort of a...more
Contact
Estacion Maritima, 39002 Santander, Spain
Website
+34 942 36 06 11
Reviews (64)
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All reviewsself service restaurantpont avena la carteswimming poolreturn journeypleasant crossingbunk bedsmini cruiseferry companyboth waysloading and unloadingan evening meala great nights sleepwi ficar deckfull englishferry crossing
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1 - 10 of 53 reviews
Reviewed 5 days ago via mobile

We sailed out to Santander on Pont Aven in April. Boarding took over 2 hours, boat delayed into Santander by over 5 hours ( technical issues) so arrived at close to midnight making our onward journey very difficult, we had to revise our accommodation plans....More

Thank radmer1
BF-CustomerServices, Manager at Brittany Ferries, responded to this reviewResponded 3 days ago

Dear 'radmer1', I am so sorry to hear that your sailings with us were affected by delays. As with any vehicle, occasionally technical issues can occur and it is unfortunate that you experienced these on both of your sailings. I can understand that this must...More

Reviewed 2 weeks ago

Went from Portsmouth to,Santander with our dog to save a long drive. Booked Brittany Ferries as they were suppos d to be dog friendly and we paid for a cabin where our dog could sleep,with us. The cabin was very basic, the area where dogs...More

Thank Arthur B
Reviewed 2 weeks ago

We arrived to the Estacion Maritima , good and prompt check in. So far so good. We find a excellent cafeteria/ restaurant at the port, excellent paella among other things, there is a shop where you can buy spanish wines at a very reasonable price....More

Thank TITOsudbury
Reviewed June 1, 2018

Although we have travelled many times on North Sea ferries between the UK and Holland, this was our first trip on a Brittany Ferry from Santander. Overall the experience was fine – the accommodation onboard is OK and at GBP 458 for the two of...More

Thank Doug B
Reviewed May 30, 2018

Some people spend hours pouring over endless computer holiday sites desperately trying to save a few bob when booking their holiday. Well, I have some advice for those who are looking for a trip to France or Spain, just phone up Brittany Ferries and speak...More

Thank jeff186258
BF-CustomerServices, Manager at Brittany Ferries, responded to this reviewResponded June 1, 2018

Dear 'jeff186258' Thank you for taking the time to leave your lovely review and I'm really pleased to hear that you have been travelling with us for fifteen years. I hope we can continue to welcome you on Brittany Ferries holidays for many more years...More

Reviewed April 30, 2018

As is our custom we used Brittany Ferries for our visit to the family in the UK. We were fortunate enough to be on the Pont Aven both ways and able to enjoy the extra comfort of a larger ship and the excellent dining facilities...More

Thank MarmotSax_Spain
Reviewed March 2, 2018

Originally I was driving back from Spain and going to be on the ferry on my own. My wife was going to fly out of Bilbao. But Bilbao airport was snowed in, so I tried to alter my booking with aFerry to add my wife....More

1  Thank Denia1956
BF-CustomerServices, Manager at Brittany Ferries, responded to this reviewResponded March 5, 2018

Dear 'Denia1956', Thank you for your review of your sailing on board Baie de Seine. I am pleased to hear of the help that you received when you needed to amend your ticket and when there was an issue with your cabin on board. It...More

Reviewed February 12, 2018 via mobile

Took this ferry as travelling with pooch so I like the fact Brittany Ferries have pet friendly cabins (although you need to book fast as they go quickly) Santander is a lovely city to pass through with some great hotels and eateries. The terminal in...More

1  Thank HungryManEdinburgh
BF-CustomerServices, Manager at Brittany Ferries, responded to this reviewResponded February 13, 2018

Dear 'HungryManEdinburgh', Thank you for your review and for travelling with us. I'm pleased to read that we exceeded your expectations and your dog's exPETation! I hope we'll be welcoming you on board for another trip soon. Kind regards Jane Customer Services Brittany Ferries

Reviewed February 6, 2018

Go swimming they said but there was no water. Have a facial but no hyper allergenic products. Delayed due to bad weather and you get a voucher for a drink wow. Yes we are not in control of the weather but really a drink? I...More

1  Thank Mags K
Reviewed February 2, 2018

This vessel was like a mini cruise ship, it even has a swimming pool. Evening impressive theatre entertainment, and a good range of excellent restaurants, from cafeteria to fine dining. They have an excellent 'Assist' service for disabled passengers, which I used, and this was...More

Thank Jacqueline B
BF-CustomerServices, Manager at Brittany Ferries, responded to this reviewResponded February 5, 2018

Dear 'Jacqueline B', It's great to read that you've just had your first holiday abroad in over 40 years and even better to hear that you enjoyed it so much that you'll be doing it again! Thank you for your review and for travelling with...More

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Questions & Answers
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Alan A
April 30, 2018|
Answer
Response from MarmotSax_Spain | Reviewed this property |
The outside cabins are very good and what we usually go for, Generally the two Bert are beds and the four berth are beds with two drop down bunks. If no two Bert are available four birth can be had at slightly extra... More
0
Votes
Ang W
March 18, 2018|
AnswerShow all 4 answers
Response from BF-CustomerServices | Property representative |
Hello Ang, we try to park motorcycles underneath shelter if it is raining during loading at Portsmouth. On board you should not be parked with a motorcycle on an open deck. Kind regards, Jane
1
Vote
vyxiow
March 7, 2018|
AnswerShow all 3 answers
Response from Jacqueline B | Reviewed this property |
Purely regarding dogs on that ferry, I spent a lot of time talking to dog owners and sitting near the dog exercise area on my journey to Santander last October. All the dogs, and the owners I spoke to, appeared very happy... More
0
Votes