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Traveler Overview
  • Excellent21%
  • Very good30%
  • Average14%
  • Poor14%
  • Terrible21%
Dec 17, 2018
“Better off walking round”
Apr 16, 2019
“Avoid at any cost!”
About
The tourist bus "Santa Cruz de Tenerife City View" goes through the most emblematic, commercial and tourist attractions of the city of Santa Cruz de Tenerife. It offers audio guides in 14 languages ​​plus two specific channels for children in...more
Suggested duration: < 1 hour
Contact
38002 Santa Cruz de Tenerife, Tenerife, Spain
Website
+34 647 30 87 76
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Reviews (17)
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1 - 10 of 12 reviews
Reviewed July 6, 2019

We thought we would get a good overview of the city, decide which stops to get off and enjoy the day. However, the bus driver never announced any of the stops and in fact drove right on by unless you new where they were and...More

Date of experience: May 2019
Thank Woodnjo
luciagarcia980, Commercial director at City View, responded to this reviewResponded July 8, 2019

We deeply regret the mishap with our audio guide and we apologize for it. Apparently the signal of the satellite failed and for that reason the audio guide was not coordinated with the bus route. Unfortunately, when the driver is driving, he does not know...More

Reviewed May 26, 2019

The stop near the cruise ships is to the right once out of the port building. Poor signage! It was a Saturday and things close early. Nothing exciting to see. Trip was less than an hour.More

Date of experience: May 2019
1  Thank RondaSims
luciagarcia980, Commercial director at City View, responded to this reviewResponded June 4, 2019

Dear customer, We deeply regret that you did not like our tour and we apologize for it. All passengers can start the tour at any of our stops and all of them have a totem pole with a map of the route, schedules and frequencies....More

Reviewed April 16, 2019

I booked our tickets through Viator and found out that it would have been cheaper if I paid directly over at their sales kiosk in Tenerife. And even though I prepaid our tickets, I still had to queue along with those people buying directly from...More

Date of experience: April 2019
Thank mark_globetrotter28
luciagarcia980, Commercial manager at City View, responded to this reviewResponded May 2, 2019

We deeply regret that you did not like our tour and we apologize for it. Our hop on hop off is 22 € per person an it allows our passengers to take both routes, bus and train and also includes a guided walking tour to...More

Reviewed April 9, 2019

As we only had a few hours in Santa Cruz, we asked of we could just take the little train, but were told, no we had to do the open top bus as well - at a cost of £22 Euros each. We were advised...More

Date of experience: April 2019
Thank eanderson468
luciagarcia980, Commercial manager at City View, responded to this reviewResponded April 12, 2019

We deeply regret the inconvenience caused by the traffic jam in the city during your visit and we apologize because you could not enjoy your trip on the tourist bus Our hop on hop off is 22 € because it allows our passengers to take...More

Reviewed April 6, 2019

I finally took the hop on hop off tour! This was my first experience. I took it at first without getting off as to see what might be of interest and took it again with a few stops to visit. It included 2 free entries...More

Date of experience: February 2019
Thank Andre T
Reviewed February 12, 2019

It was an excellent excursion. Lots to see and enjoy. Lovely city with lots of entertainment and very friendly people to assist with everything.

Date of experience: June 2018
2  Thank Maxie L
Reviewed January 31, 2019

There were several poor aspects to this. 1. The commentary didn't tell you when the next stop was coming up, so you had to try and work it out and then get the bus to stop for you, if you wished to alight. 2. The...More

Date of experience: March 2018
Thank simply-peregrinating
luciagarcia980, commercial manager at City View, responded to this reviewResponded February 4, 2019

Dear customer, We deeply regret that you did not like our tour and we apologize for it. The information of our audioguide has been made by a prestigious historian of the city who tells the highlights of each place so that the visitor can discover...More

Reviewed December 21, 2018 via mobile

Went on the trip round Santa Cruz today, audio guide not working properly, driver disinterested and said it was working properly when it clearly wasn’t. Would not recommend.

Date of experience: December 2018
Thank Road218181
Reviewed December 17, 2018

Got it to get around the city views. Realised it was more fun following the map on foot. Great decision, nothing against the operation of the tour but canned descriptions didn’t give the real stories of this wonderful city.

Date of experience: December 2018
Thank James D
Reviewed December 12, 2018

We were not that interested in this experience until we saw that 'residents' got a big discount and that also included the Road Train tour as well. The bus was almost full when we got on, so had to sit downstairs for the first 10...More

Date of experience: December 2018
Thank Bill4legroom
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