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Review Highlights
Easy once there.

System works well once there, not the easiest place to find sat nav essential, well outside City of... read more

Reviewed October 24, 2018
Leonard B
,
Cardiff, United Kingdom
via mobile
Slow but much more pleasant than driving

First of all, pay for the more luxurious ferries, don't go budget if you don't have to. The price... read more

Reviewed October 3, 2018
lottea169
,
Portugal
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  • Excellent38%
  • Very good50%
  • Average5%
  • Poor0%
  • Terrible7%
Travelers talk about
“pont aven”(2 reviews)
“family cabin”(2 reviews)
About
Sail with Brittany Ferries from Portsmouth, Poole or Plymouth direct to France and Spain. Our routes take you closer to popular holiday destinations, saving miles of driving, fuel costs, tolls and overnight stops. Choose either superb comfort of a...more
Contact
Muelle A3 | Puerto de Bilbao, Zierbena, 48508 Bilbao, Spain
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+34 902 10 81 47
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Reviews (39)
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All reviews pont aven return journey family cabin deluxe cabin portsmouth passengers berth finisterre ship cinema cruise rocks ensuite lorries skiing santander spain
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Reviewed December 28, 2018 via mobile

Going in the ferry from Bilbao to Porstmouth. This is much better experience than we expected. Great sleep in a comfortable bed. First time in years that we don't feel exploited like a cash machine while travelling. The bars and restaurants in the boat have...More

Date of experience: December 2018
Thank javiej
BF-CustomerServices, Manager at Brittany Ferries, responded to this reviewResponded January 4, 2019

Dear 'javiej'. Thank you for your lovely review, it's really great to read how you enjoyed travelling with us. I hope we can welcome you on board for many more trips in the future. Kind regards Jane Customer Services Brittany Ferries

Reviewed December 10, 2018

Before you board the boat, there is a cafe that looks like a few prefabricated huts joined together. Its a wonderful place. They have you there, tired from travelling, just wanting something to eat and a drink before the ferry. They could charge a fortune,...More

Date of experience: December 2018
Thank BrianJackson56
Reviewed October 24, 2018 via mobile

System works well once there, not the easiest place to find sat nav essential, well outside City of Bilbao, its at the mouth of estuary in the commercial docks area. Lime Ted facilities there, coffee shop & toilets & that's it. Can't leave car to...More

Date of experience: October 2018
Thank Leonard B
Reviewed October 4, 2018

Well organised and good service. Strange instruction to turn car alarm off when parking on the car deck (not sure how it can be done on my Mercedes!). Only suggestion for for improvement - improve the tannoy system as it was very distorted on Deck...More

Date of experience: September 2018
Thank Simon B
Reviewed October 3, 2018

First of all, pay for the more luxurious ferries, don't go budget if you don't have to. The price difference is not big enough (outside peak season) to give up on the a la carte restaurant and cinema. We have done the UK to Spain...More

Date of experience: August 2018
Thank lottea169
BF-CustomerServices, Manager at Brittany Ferries, responded to this reviewResponded October 9, 2018

Dear 'Lotte A', Thank you for taking the time to write and post your review. We really do appreciate it. It is great to travel on the cruise ferry and have the added bonus of the a la carte restaurant and cinema to entertain yourself...More

Reviewed September 14, 2018

We’ve just travelled on the cap Finistère On the over night sale from Bilbao to Portsmouth staying in the deluxe cabin very nice 👍🏻 complimentary fruit was a nice touch the bed was comfy powerful warm shower all you need . We ate in the...More

Date of experience: September 2018
Thank mbetts
BF-CustomerServices, Manager at Brittany Ferries, responded to this reviewResponded September 18, 2018

Dear 'mbetts' Thank you for your review. Glad you enjoyed your sailing with us. We have three dining options onboard Cap Finistere, the A la Carte, Le Café Salad Bar and Le Petit Marché, to enable a variety of food choices; but we will take...More

Reviewed August 27, 2018 via mobile

We ended up with the worst cabins as they had all already been booked up when I tried to choose a family cabin back in January, we got 2 bed inside on the pet corridor! However, they were clean and spacious and were much better...More

Date of experience: August 2018
Thank Lilliando
Reviewed August 19, 2018 via mobile

We used the pont aven ship from Portsmouth to Santander and thought it was fantastic. The family cabin was comfortable and ensuite and thd kids enjoyed the fold down bunk beds. We found the restaurant to be good but avoid common meal times when the...More

Date of experience: August 2018
Thank Paul T
BF-CustomerServices, Manager at Brittany Ferries, responded to this reviewResponded August 20, 2018

Dear 'Paul T', Thank you for your kinds words and review, it's really lovely to read that you thought travelling with us was fantastic! I hope we can welcome you and your family on board for another trip soon. Kind regards Jane Customer Services Brittany...More

Reviewed August 13, 2018

We travelled from Plymouth to Roscoff and our departure time was delayed by about 3 hours which was not great with small people. We booked through Eurocamp and did not receive the text to tell us of the delay. The crossing was good, and we...More

Date of experience: July 2018
1  Thank Cornishboy72
Reviewed July 10, 2018

The most comfortable way to get from the UK to Spain and southern France. Spacious cabins with welcoming and helpful crew. Evening meal was excellent value - we even had a large Cointreau soufflé and extensive cheeseboard for desert. Plenty of room to relax -...More

Date of experience: June 2018
1  Thank David M
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Questions & Answers
Ask a question
Michael K
August 12, 2018|
AnswerShow all 2 answers
Response from BF-CustomerServices | Property representative |
Hello We have a sailing from Santander to Portsmouth on 17/9 and one from Santander to Plymouth on 19/9 that foot passengers can travel on. Kind regards Jane
0
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STEVE3166
March 1, 2018|
Answer
Response from BF-CustomerServices | Property representative |
Hello Steve, We do not have a sailing on 24th August from Portsmouth to Bilbao. Kind regards Jane
1
Vote