Not Just a Tourist
Not Just a Tourist
5
Walking Tours • Cooking Classes • Private Tours • Food Tours • Nature & Wildlife Tours
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8:00 AM - 8:00 PM
Monday
8:00 AM - 8:00 PM
Tuesday
8:00 AM - 8:00 PM
Wednesday
8:00 AM - 8:00 PM
Thursday
8:00 AM - 8:00 PM
Friday
8:00 AM - 8:00 PM
Saturday
8:00 AM - 8:00 PM
Sunday
8:00 AM - 8:00 PM
About
Not Just a Tourist is a thriving local-travel enterprise, offering interactive cultural, gastronomic, historical and outdoor experiences across Seville and Andalusia.
Seville, Andalucia, Spain

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Tours and Tickets by Not Just a Tourist
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(60 reviews)
(28 reviews)
(55 reviews)
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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5.0
1,086 reviews
Excellent
1,004
Very good
45
Average
12
Poor
5
Terrible
20

Justine M
Boston, MA11 contributions
May 2023 • Couples
We had an excellent experience with our guide, Sara, in Sevilla. She is exceptionally knowledgeable about Spanish history, culture, architecture and religion, is interesting to listen to and speaks good English. We learnt SO much! We spent 2 hours with Sara at the Alcazar, then spent a couple of hours on our own wandering around the gardens then having a traditional tapas lunch at a place Sara recommended in Santa Cruz - Casa Roman. We then spent an hour with Sara in the Cathedral after which we climbed up the Giralda on our own. Not Just a Tourist were very helpful in finding a guide and helping us arrange an itinerary to fulfill what we wanted to do. Thoroughly recommended.
Written May 23, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Florence G
2 contributions
Apr 2023 • Couples
Our guide, Carlos, was extremely knowledgeable, and made it his goal that day to give us the best day ever. His main goal for us that day was to make such a memorable trip. He showed us, Alhambra, and Grenada. We had a very full day for which we are so grateful. if you ever have a choice of a group tour or a personal guide, I would highly recommend the personal guide because you will have the best experience you could ask for.
Written May 12, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

marshae952
Chapel Hill, NC13 contributions
Mar 2023 • Family
We had a wonderful time on our day trip to Carmona and the Basilippo olive orchard/olive oil mill. The owners of Basilippo are passionate about their craft and were so generous in sharing the details with us. Our driver and guide, Carlos, was awesome - he adjusted the tour to fit our interests and was an interesting and attentive host. I would highly recommend this tour.
Written March 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Edel Q
Dublin, Ireland19 contributions
Apr 2023 • Solo
Half-Day Flamenco & Tapas Night, Seville

It’s always a bad sign when the owner of a company is willing to defend their bad customer service. The meeting point for this tour was outside the Banco Santander on C/ San Jacinto. There are two branches of the same bank on this street so it’s easy to mix them up. The confirmation I received didn’t specify that the location was the one on the corner of Plaza del Altozano & C/ San Jacinto which is key information they should have provided to tourists not familiar with area to make it easier to find. I ended up at the wrong location but when I tried to get in touch with Mahsa, the owner by phone, email & messaging the IG account, there was no response. My contact details were provided to the tour guide and as a courtesy she should have called me when she realised I was missing. I was only minutes away & could have caught up with the tour but I missed out because there was no communication from the company.

The next day I received an email from Mahsa who curtly told me that because I was a no show I was not entitled to a refund. When I told her I tried several times to get in touch, her tone was condescending saying, “please note, that we are a small company and we don't offer 24/7 customer service”. Even small tour companies should provide customer service in case guests need to get in touch on the day to verify details.

Her tone in the emails was extremely rude & arrogant & she also said, “ However and although it is my day off and after a very heavy Easter season I am communicating with you on a Sunday” I’m sorry, what?!

This was my holiday, and of course my time, like every other tourist’s, is precious! I had paid €139 in full in advance & not only did I not get to do the tour but Mahsa blatantly refused to give a refund saying: “ You missed the tour because you were not at the right location. This is your customer's responsibility and not ours.”

She offered to book me on the same tour the next day but said I’d have to pay an extra charge of €35 because it was Easter Sunday. I replied telling her there was no way I’m paying that on top of what I’ve already paid. As a goodwill gesture she should have waived the €35.

This review is a warning not to book any tours with this company. If you end up in the wrong place there is no one to contact as Mahsa is unwilling to pay people to provide customer service. Unfortunately you won’t get a refund either!

Overall it was a very disappointing & frustrating experience. Had the company provided proper customer service as a courtesy to the guests, it could have been a great night.
Written April 11, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NotJustaTourist
Hi Edel, it is sad to read this. It sounds unfair and angry and shows an entitled. attitude You booked 2 tours with us and you missed your first tour as you went to the wrong location. You did not read the meeting point well! Although you missed your tour and were not entitled to any refunds or tours and being a weekend (we don't work 24/7) and I was visiting my partner at the cancer department I spent a lot of time communicating with you and even offered to do the tour again and for free! You only had to pay for the show for which we had to pay again. You were extremely rude and called me shouting, insulting, and using very vulgar vocabulary! In Spain, such insults are punishable by law and there is a recording of our conversation. Despite this incident, you had an upgrade to a private tour for your second tour and I sent you a polite email offering to do the tour and that it was not the end of the world and that things have easy solutions. We all learn from our mistakes and I hope you notice that traveling is really not much about doing tours, visiting sites and demanding that others do what we want. It is much more of an internal journey where we learn about ourselves, where our weaknesses and mistakes are, how to face challenges and grow as a person, and spread mutual kindness and respect. I wish you good luck on that journey.
Written April 12, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kate P
Milan, Italy2 contributions
Jan 2023 • Couples
We had an incredible time yesterday afternoon on our Triana Tapas Tour. The food was delicious and plentiful, and our guide Sasha was amazing! She made us feel totally at ease, like we were bar hopping with an old friend. We would recommend this tour 100% to anyone who wants to experience the Triana area through the eyes of someone who lives here. It was a highlight of our trip, for sure!
Written January 3, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

catherine
1 contribution
Oct 2022 • Family
Our family of 6 wanted to do something a bit different, and this tour was just the ticket! Everything was top notch: from the driver in Seville to the driver and guide in Tangier. Tour was fun and informative. We loved seeing the beautiful city, riding the camels, and eating some delicious food. Highly highly recommend.
Written November 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Steve M
Toronto, Canada71 contributions
Feb 2020 • Couples
Last few days in Seville. Decided to go for the private guided tour of the two major attractions, the Cathedral of Seville and the Real Alcazar Palace. Cecelia from Not Just a Tourist was our host for tours.

Description Alcázar of Seville, commonly known as the Royal Alcázars of Seville, is a royal palace in Seville, Spain, built for the Christian king Peter of Castile. It was built by Castilian Christians on the site of an Abbadid Muslim residential fortress destroyed after the Christian conquest of DescriptionFirst a look at the Alcázar of Seville, commonly known as the Royal Alcázars of Seville, is a royal palace in Seville, Spain, built for the Christian king Peter of Castile. It was built by Castilian Christians on the site of an Abbadid Muslim residential fortress destroyed after the Christian conquest of Seville, after 500 years of Moorish rule. Fabulous gardens that extend farther than one can imagine.
Great history lesson from Cecelia on the build and rebuild of the Place, or many Palaces as it turns out. The change in rulers brought each owns take on the architecture of the day.

The Cathedral of Seville also known as The Cathedral of Saint Mary of the See, is the largest gothic cathedral in the world and the 3rd largest cathedral in the world. It took over a hundred years to build on top the former Mosque. It houses the remains of Christopher Columbus and many other prominent Spanish saints, travellers and dignitaries. Very difficult to get photos that depict the sheer scale and drama of the church, but did my best

Very enjoyable to get an inside understanding of the historical importance of these two places.
Written February 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Wayne & Debra H
Albany, OR5 contributions
Feb 2020
The tour with Kati was one of those memorable experiences that we'll treasure forever. Kati was personable, provided an excellent overview of the history of flamenco, took us to some lovely tapas restaurants where she shared some local preferences for dishes and drinks (the orange wine was so-o-o good, as was everything else), and then participated in a flamenco show. I highly recommend this tour - you will never forget it!
Written February 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NotJustaTourist
Thanks so much, Debra! We're glad that you got an authentic feel of Seville. You're very welcome to dine and dance with us again, best regards from the Not Just a Tourist Team :)
Written February 10, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Julie N
Oklahoma City, OK6 contributions
Mar 2023 • Friends
My friends and I had a wonderful tapas tour in Triana tour with Nico who happens to be a professional flamenco dancer. Nico was extremely knowledgeable about his neighborhood, flamenco and Spanish history. We went to 4 tapas bars and learned about sherry and the upcoming semana santa. The only drawback was our tour occurred on a Monday night which limited us on some choices of tapas bar options. Nevertheless we had a very fun time eating and drinking through Triana.
Written March 17, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Andria C
1 contribution
Sep 2022 • Couples
We had a wonderful experience booking several tours with Not Just a Tourist. During booking, Mahsa was incredibly helpful and provided insight and advice on how best to customize our tours based on the season. Our guide Carlos was excellent. He was very knowledgeable and personable, and went out his way to make mother feel extra special for her birthday. Our favourite tour was to the White Villages (with a stop at a vineyard), and we also enjoyed the tour to Gibraltar and the transfer between Granada and Seville with a stop in Cordoba (a great option to get between these cities and explore Cordoba on the way without having to worry about luggage). We were very happy with the service we received from Not Just a Tourist! Thank you Mahsa and team!
Written December 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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