Real Alcazar de Sevilla

Real Alcazar de Sevilla, Seville: Tickets, Tours, Hours, Address, Real Alcazar de Sevilla Reviews: 4.5/5

Real Alcazar de Sevilla
4.5
9:30 AM - 7:00 PM
Monday
9:30 AM - 7:00 PM
Tuesday
9:30 AM - 7:00 PM
Wednesday
9:30 AM - 7:00 PM
Thursday
9:30 AM - 7:00 PM
Friday
9:30 AM - 7:00 PM
Saturday
9:30 AM - 7:00 PM
Sunday
9:30 AM - 7:00 PM
About
Beautiful medieval Islamic palace showcasing a unique fusion of Spanish Christian and Moorish architecture.
Suggested duration
1-2 hours
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Admission tickets
from $33.55
All you need to step foot in the door.
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Popular mentions

4.5
34,743 reviews
Excellent
26,934
Very good
6,308
Average
1,103
Poor
197
Terrible
201

Nuno Oliveira
Pinhal Novo, Portugal419 contributions
Lovely place
Sep 2021
One of the best and beautiful palaces in Spain. Is worth the visit. Preferable to book in advance. Lovely place.
Written September 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

cami l
2 contributions
nice palace
Jul 2021
Very nice palace to visit (and specially when it is a sunny day) so you can enjoy the garden more.
You can hire a audioguide, but that is not necesary, to enjoy the alcazar.
Written September 13, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

mhershey
Northfield, IL496 contributions
Gorgeous, fascinating-- a must!
Aug 2021
Built on the site of a Muslim fortress, this palace also features Renaissance architecture and many other styles, making it gorgeous and fascinating! Lavish gardens surround the ornate palace, still used by Spanish royalty. In the last 10 years they’ve spent tons of money restoring the palace to its origins-- really beautifully done. Take a guided tour as there a lots of interesting stories. Plan on at least 2-3 hours here, and don't miss touring some other hidden corners of the gardens if you can.
Written September 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Nuria D
15 contributions
Stunning
Sep 2021 • Couples
Absolutely Stunning. A must see in Sevilla. We we‘re lucky cause the place wasn‘t busy and we we able to enjoy every itty bitty corner
Written September 9, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

kuu-kanko
Helsinki, Finland520 contributions
Include Cuarto Real Alto, if tickets are available
Sep 2021 • Solo
I booked a week before my visit. Occasional time slots for Cuarto Real Alto were available, so I booked a ticket including that. It was definitely worth the additional cost. Cuarto Real Alto is a newer part, opposed to the general tour which takes you to the 14th century areas. Cuarto Real Alto was lavish and completely different from the rest of the Alcazar.

The allocated timeslot is for the Cuarto Real Alto. You first have to enter the Alcazar itself (involves some waiting due to a security check) and present yourself at the Cuarto Real Alto entrance 15 minutes before the allocated time. Actually a full 15 minutes is not needed, we waited for missing customers until a few minutes before the tour started. I'd advice being 5 - 7 minutes early as you will get a separate audioguide and need to leave your bags into a locker after another security check. Finding the entrance for Cuarto Real Alto wasn't easy, but the staff was happy to help.

The tour consisted of a single audioguide recording which included all of the rooms. That means that the duration of the tour is fixed, 23 minutes. We were followed by a friendly security guard who made sure no one was left behind. The audioguide was available in Spanish and English.

In case you come early, you can do parts of the general tour before going to Cuarto Real Alto. Just don't go too far from the patio where you come after entering, as there are unmarked points of no return where security guards won't let you come back. I did some of the areas on the sides of the patio first, then Cuarto Real Alto, and after that the rest of the areas on the sides before continuing to Palacio Pedro I (entrance in the end of the patio) and the gardens.
Written September 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

David W
Atlanta, GA247 contributions
History, both Fascinating and Beautiful
Aug 2021
This is definitely a must-see when in Seville. A huge property when you take in the gardens. The detail in the palace incredible. A great historical insight into both the Muslim and Christian history of the city
Written September 1, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

receygod
Weymouth, UK63 contributions
Beautiful
Aug 2021 • Friends
A Totally unexpected oasis in a busy city. The gardens are amazing as are the buildings.
I'm told game of thrones was filmed here.
Written August 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Khudejah A
3 contributions
Horrible management and experience
Aug 2021 • Family
Unfortunately my visit the Royal Alcazar with my husband and one year old baby in August 2021 was no less than terrible. Soon after we entered the alcazar, my baby became a bit sleepy and to calm him down I kept walking while holding and cajoling him. When he was soothed I turned around to see the sights that we missed including the main plaza of the alcazar. The staff was extremely rude and yelled at us to keep walking forward. I was jolted by their rude behavior and the manner in which they spoke but complied with their request immediately. It was extremely odd as just then another family (white) was allowed to walk back as one of their kids wanted to see something again.

One of the guards then proceeded to follow us and continued to yell that in the alcazar you are not allowed to walk back to a sight once you have passed it by. There are absolutely no signs that tell you this, it is not written in their brochure that they give at entry, and no one among their staff tells you this at any point. My husband pointed out that as we are being yelled at, yet another couple with a small child was allowed to head back to see the earlier sites, however the guard simply refused to acknowledge and just kept yelling. At this point we definitely felt racially discriminated against as the only difference between us the the two families allowed to head back was the color of our skin.

My family and I walked through what was remanning of the alcazar gardens but had missed most of the inside. At the exit, I spoke with a manager and signed a reclamation form that asked for a refund as we paid 58 euros to see the alcazar which we were unable to see because the management does not inform you of the rules of visit at the outset.

The next day, which was our last day in Seville, I returned to the alcazar to follow up on the reclamation. I was shocked to be met with even more rudeness than I had experienced the previous day. The management was extremely aggressive with me from the get-go. I explained to them that if they could not provide me a refund (this is an option on their reclamation form) as it might take some time and I was leaving Seville the next morning, then I was willing to re-visit the alcazar to see the sights missed (also an option on their reclamation form).

After calling three security guards to flank me (I do not see why this was necessary) and about 10 phone calls, I had waited for almost an hour before the top manager arrived. By this top manager, I was simply told I could not and would not receive either a visit or a refund. No explanation or reason was provided when I asked for one given that these are both options listed on their own form, he simply said “not possible”. Then I asked the manager for his name and he refused to give it to me at which point he became physically aggressive in his gestures and pound and threatening (my 1 year old was in a stroller right behind me). I was so shocked at the treatment that I took a picture of the manager to attach with this review and he proceeded to run towards me and took photos of me and my baby in retaliation and kept on verbally threatening us.

I have never had such a poor experience on any visit. The management and staff of the alcazar are not only racist, rude, and aggressive but do not follow their own protocols set in place for complaints and reclamation. After my jarring and clearly racially discriminatory experience I must say most of the good reviews here must be from white people.
Written August 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Davide G
Palermo, Italy3,176 contributions
Wonderful wonderful wonderful
Aug 2021
Wonderful wonderful wonderful! Incredible place, it deserves a long visit. Get lost into the building and enjoy the garden. Just service must be changed, you cannot force people to buy ticket in internet when they are in front.
Written August 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Agnes D
Tienen, Belgium21 contributions
Absolutely top place to visit
Aug 2021 • Family
We enyoyed this so much.... The palace was build to impress, 1000 years ago - and impress it still does. Very much so. Me teenager daughters actually enjoyed this place a lot. It's a paradise for Instagram- worthy pictures... The Palace is absolutely stunning, the artwork incredible. The gardens are big and a lovely place to stroll and wind down. I'd advise to take your time there, plan 3 hours and enjoy all the little hidden places and beautiful details. Have a drink and a icecream, or a cake, in the restaurant. They are overpriced but mniammie. Honestly, this is a very honestly priced tourist hot-spot. I hope to come back one day, would love to see the gardens in the spring.
Written August 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Frequently Asked Questions about Real Alcazar de Sevilla

Real Alcazar de Sevilla is open:
  • Sun - Sat 9:30 AM - 7:00 PM
Buy tickets in advance on Tripadvisor. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund.

Real Alcazar de Sevilla admission prices can vary. Entrance tickets currently cost $33.55, while a popular guided tour starts around $3.60 per person. See all 199 Real Alcazar de Sevilla tickets and tours on Tripadvisor

Real Alcazar de Sevilla can be crowded, so we recommend booking e-tickets ahead of time to secure your spot. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund. See all 199 Real Alcazar de Sevilla tickets and tours on Tripadvisor