Alcazar de los Reyes Cristianos

Alcazar de los Reyes Cristianos, Cordoba: Address, Alcazar de los Reyes Cristianos Reviews: 4.5/5

Alcazar de los Reyes Cristianos

Alcazar de los Reyes Cristianos
4.5
About
The palace-fortress of the Christian Kings has tranquil gardens and fountains.
Suggested duration
1-2 hours
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The area
Address
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Restaurants
1,033 within 3 miles
Attractions
130 within 3 miles
Popular mentions

4.5
7,989 reviews
Excellent
3,878
Very good
2,776
Average
1,037
Poor
181
Terrible
118

Therese O
cork,13 contributions
very frustrated potential visitor
Sep 2021
I've spent days trying to find how to book the visit to the Alcazar de los Reyes Cristianos. I just wanted to book the straight entry without a guided tour. The website is very very frustrating. I've sent several emails to local public offices, none of which have replied. The phone number is not being answered either. If anyone knows the link to the form/page to book an entry slot could you please let me have it. The only guided tours seem to be at 10 or 13.00 neither of which I can do.
Written September 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

kuu-kanko
Helsinki, Finland526 contributions
Wonderful gardens, book online
Sep 2021 • Solo
The vast gardens are wonderful and that's what this Alcazar is about. The place is located a short walk from the Mezquita, so it's easy to combine the visits together. One hour should be enough for the Alcazar, unless you want to sit down and relax in the gardens.

Inside there's a room mosaics from the Roman era (brought there afterwards). The signs are only in Spanish, but there's a good virtual tour in English online where you can read about them.

Make sure to book your visit in advance. When booking on the official site, you don't pay online, but 5 e (card only) when you enter. They won't let you in without the confirmation email of your booked timeslot. Showing it on the mobile was enough. There was WiFi (albeit a slow one) available at the entrance.

Finding the official site for booking wasn't that easy. The official Alcazar site had a PDF (only in Spanish) about booking the tickets. That included the address of the booking engine, which was available also in English (although some messages were in Spanish only). The booking required a Spanish phone number, but the booking message came to my email, so I had no problems even though I entered just garbage into the phone number field (filling it was mandatory).
Written September 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Mike K
12 contributions
So, so badly organised!!!
Aug 2021 • Family

This is so badly organised. Impossible to navigate the website to reserve a spot, if you can even find the official website (so many so called official sites are private and try to force a tour on you - we bought a Spanish tour by accident and are still waiting for a refund.) Even tourist information couldnt help, they gave me the local council website for a reservation. So after travelling all the way to Cordoba, we failed to get in to the main attraction. Go to Seville instead, they are desperate for visitors, everybody is very helpful and the websites work.
Written August 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Andras N
Luxembourg City, Luxembourg2 contributions
Zero star service
Aug 2021 • Solo
Can't buy tickets on the spot even when no one stands in line, only reserved time slots. No English (or any language other than Spanish) information on site. Staff does not speak languages. Staff is rude. App for reservations in Spanish only. App requires a variety of irrelevant private info. App only accepts Spanish phone nrs. Garbage experience.
Written August 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

nunolance23
Porto, Portugal3 contributions
Needs better organization
Aug 2021 • Couples
3 main issues:
1. requires to pre-book a slot to enter, accessible by web or with the QR code at the entry - chances are, however, that everything is booked for the day you arrive, so if you’re only staying for 1 day, you must definitely book it beforehand. Once it is pre-booked, you pay as you enter the attraction.

2. Opening hours reduced during summer time - not only this seems unusual to me, since it’s when more tourists come to the city - but I’ve also had a chat with people who got the entry booked for 2pm, only to see enter without any warning that they would only have 30 min to visit the whole thing, which shows a bad organization overall.

3. Even though I am able to speak and understand Spanish, the descriptions inside the building are only written in Spanish. Perhaps the informations provided by QR code are also available in English.

Despite all this, it is still a beautiful place to visit, especially the gardens. If you are visiting Seville as well though, make sure to visit the Alcazar there, which is a lot richer, larger, and with better opening hours.
Written August 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

dustythoughts
Manchester, CT1,301 contributions
Beautiful visit, but confusing to enter
Sep 2020
We had seen pictures of this place and wanted to visit, and had a bit of a tough time trying to figure out how to purchase tickets in advance (and I speak Spanish/could read the website). It took us a while to figure out where to buy tickets online and where to go once we arrived, and the people behind the front desk also looked a bit confused. The hours seemed to be changed at whim, which adds to the confusion. However, once you *are* able to enter, it's a gorgeous, serene place, with mosaics, gardens, and pools. Like everything else in Córdoba, this place has a long history, which is worth learning, or you could just wander through the place and soak in the beauty.
Written August 13, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

LINDA081
BELGIUM445 contributions
Free Sunday tickets not free at all
Jul 2021
I had read that the Alcazar offered free tickets on Sunday.
Because we were visiting the Alhambra in Grandad and Real Alcazar in Sevilla I wanted to skip the Alcazar in Cordoba. But because of the free tickets, I had planned a short visit. We showed up at the time on our tickets and they let us in right away but we had to pay 5 € per person at the ticket counter. They told us the ticket was just a reservation and not an entry. So we paid the entrance and visited but the organisation was terrible.
The buildings are not very interesting but the gardens were beautiful so we did not regret going after all.
Written July 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Libby in Cincinnati
Cincinnati, OH1,034 contributions
Go if you are in the area with the time
Jun 2021
Make sure you order tickets online before you go. This is not nearly as large or as impressive as the Mesquita. If you are in Cordoba, you should take the time to go.
Written July 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

skaybee
Manchester, UK83 contributions
FLEXIBILITY!!!!!!!!!!!
Jul 2021 • Couples
We attempted to visit at 08:45a.m. I had previously looked online to see if we needed to pre book tickets..I could not find a official website to do that.

We made our way to the attraction....
given this is a major tourist attraction there are notices outside in Spanish only. We tried to gain help from two female members of staff who pointed us to the QR code. We are in our 70's do not have upto date phones hence could not access what was needed.
The two female staff members were MOST unhelpful and rude....why do people like this choose to work in a customer service industry?

A male staff member came to our aid but could not grant us access due to us not being able to book a time slot via the god that has become the QR code!!!
The process is to turn up, book a time slot for that day, they then let you in, even if it's not for that time..you pay on credit card via the kiosk, manned by a human, who then physically gives you a paper receipt and off you go to visit the attraction!

SERIOUSLY???? I appreciate this is about limiting numbers, for OUTDOOR access.
It's a bloody fiasco. One size does not fit all. It's lacking in common sense and flexibility, tailoring a SERVICE to individual needs and not DISCRIMINATING.

people and policies have absolutely took leave of their senses. Of all the places we have visited in Andalusia this is the only attraction with such a ridiculous policy and the most rude unhelpful staff, with exception to the young man who was helpful in explaining what we had to do.
Written July 13, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

J C
Dilbeek, Belgium94 contributions
Nice attraction, bad organisation
Jun 2021
The attraction itself was nice, especially the garden. However, I deduct some points for organisation. We were there on the evening of 14.06, Monday, and saw in front of it the information with the opening hours indicating that it is open till the evening. However, on the next day when we tried to visit in the afternoon, it was closed. It turned out the opening hours were reduced as of 15.06, and nobody thought to put up updated info before that day. Also, one needs to register on a Spanish-only website before buying the tickets. Not really handy for foreign tourists.

We also note that until mid-June the opening hours were longer, and were actully REDUCED during high tourist season. Seriously, who does that?

At least it is nice to see that Spain is so well off now that it does not need tourists.
Written July 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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