Chocolate Museum

Chocolate Museum

Chocolate Museum
4
10:00 AM - 6:00 PM
Monday
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
10:00 AM - 6:00 PM
About
The past and present global story of cocoa and chocolate is portrayed in detail over more than 4,000 m² of floorspace. The diversity of 5,000-years of cocoa's cultural history is shown as well as modern chocolate production from the cocoa bean through to praline chocolate confectionery. Awaiting visitors is a walk-through palm house, information on the natural history of cocoa, exhibits on the pre-Columbian cultures of Central America, a major collection of baroque porcelain and silver and a multitude of historical machines from the period of industrialisation. In the glass-walled production facility and chocolate workshop, visitors can experience how chocolate products are crafted in both mechanised and manual processes. All of the museum’s exhibition rooms, including the CHOCOLAT Grand Cafe and the CHOCOLAT Shop, have barrier-free access. The museum is closed on Mondays from January to March and in November. Please also note the changed opening hours at Carnival.
Duration: 1-2 hours
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Neighborhood: Altstadt-Süd
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  • scubamex
    441 contributions
    5.0 of 5 bubbles
    Very good place to visit while in Cologne.
    Great place to go especially if you like chocolate. Layout of the museum is very good on different floors. Good about of samples as you take in the museum. Plan to spend at least an hour here. Would definitely recommend this place. The adjoining restaurant is also very good. Staff at the museum and restaurant are very helpful and friendly. Ran out of time to visit the gift shop.
    Thank you very much for your visit and the great feedback. We are very pleased that you were able to gather so many positive impressions with us. Kind regards from the Chocolate Museum
    Written May 21, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited May 2024
    Traveled as a couple
    Written May 15, 2024
  • Aero3926
    376 contributions
    4.0 of 5 bubbles
    Stop in for a treat
    We did not take the tour - didn't think it would be worth it given our knowledge of chocolate making and tours where chocolate is grown. We did, however, have a hot chocolate in the cafe and pick up some treats in the shop. You do not need a ticket to do these things or to use the toilets. If you are in the area, visit the Historische Senfmuehle across the street.
    Thank you very much for your visit and the feedback. Many greetings from the Chocolate Museum Cologne
    Written June 27, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited April 2024
    Traveled as a couple
    Written June 13, 2024
  • ABC
    41 contributions
    4.0 of 5 bubbles
    Be smarter on the way to chocolate
    Was there outside the peak season and there was nice space. Located a really nice place. We chose to have a guided tour, which was nice in relation to more and deeper information - and we had a cute guide. The exhibition itself explains the history and production of chocolate. Maybe I wish it was a little more interactive, as it seems a little "planchy". If you have younger children, I think especially the production hall and the chocolate fountain is a hit. Great store where you can get almost everything your heart desires in chocolate. However, it is worth noting, this place is owned by Lindt, and the focus is therefore their products. Nothing wrong with it - just don't expect an all-round chocolate mecca.
    Tak for din bedømmelse og feedback. Vi er glade for, at du nød dit besøg og den guidede tur på museet så meget. De bedste hilsner fra Chokolademuseum Köln
    Written July 10, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited June 2024
    Traveled as a couple
    Written July 4, 2024
  • Mr Mac
    38 contributions
    5.0 of 5 bubbles
    If you like chocolate and in Cologne don't miss the Chololate ( Lindt ) museum .
    My wife and I love Chocolate . So the chocolate museum is a must and well worth a visit , very interesting , informative with live cholate making demonstration and little chocolate treats along the way . If you buy a combined ticket for the big ferris wheel you will also get a discount in chocolate shop. Their cafe is also well worth a visit .
    What a great review! Thank you so much for your positive feedback. We are really happy that you had a great time! Greetings from the Chocolate Museum
    Written July 26, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2024
    Traveled as a couple
    Written July 10, 2024
  • Scott B
    Leicester, United Kingdom46 contributions
    5.0 of 5 bubbles
    Top class experience by the Rhine
    We enjoyed this so much. A fabulous experience. Very impressive, informative, relevant and interactive. Glad we booked beforehand as it fast-tracked us in. Think you get discount with the Köln card so we missed a trick there. The factory is great and you get to experience the automated production line which is fascinating to watch. The highlight is the ability to design your own chocolate, which all three of us did. We then watched it being made and collected it all wrapped up at the end of the tour. Great café and shop, especially if you want to try some different flavours of Lindt chocolate balls. Highly recommended and nothing to be disappointed about.
    What a great review! Thank you so much for your positive feedback. We are really happy that you had a great time! Greetings from the Chocolate Museum
    Written July 30, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2024
    Traveled with family
    Written July 29, 2024
  • ScottyGee81
    Manchester, United Kingdom765 contributions
    4.0 of 5 bubbles
    Lindt Choc
    Good to see the history behind the brand, how it's sourced and made. The museum's a mixture of reading, video's on screen and interactive too. Overall the entrance fee is probably a little steep but we did also get quite a few free samples mmm mmm.
    Thank you very much for your review! We are glad to hear that you had a nice day and experience. Greetings from the Chocolate Museum
    Written August 2, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2024
    Traveled with friends
    Written July 30, 2024
  • Anco M
    Aberdeen, United Kingdom752 contributions
    5.0 of 5 bubbles
    Excellent
    We went with the 4 of us to the Chocolate Museum and it was a very pleasant surprise. We started in the restaurant with excellent drinks, waffles, chocolate fondue and cake, followed by a browse through an excellent Lindt shop. We then took the 13:30 English tasting and tour for €3 (on top of the ticket price). Don’t miss it as it is very insightful. It takes 30 minutes. The remaining time was spent in the museum, going through the history, seeing a working factory and making your own chocolate bar. An outstanding visit.
    Thank you very much for the great feedback. We are very pleased that you had many positive impressions and that you enjoyed your visit with so much. Greetings from the Chocolate Museum
    Written August 20, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2024
    Traveled with family
    Written August 13, 2024
  • KosWhyNot
    Cambridge, United Kingdom282 contributions
    5.0 of 5 bubbles
    Very interesting and delicious tasters
    Very interesting museum to find out the way chocolate is made, as well as the history of Chocolate. The museum offers tasting of a huge chocolate fountain, and the staff even treated us to a few treats on arrival and when we left. There is a big gift shop that you can browse through and there is an option to design your own chocolate bar with a range of flavours and fillings.
    What a great review! Thank you so much for your positive feedback. We are really happy that you had a great time! Greetings from the Chocolate Museum
    Written August 23, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2024
    Traveled with friends
    Written August 21, 2024
  • Kelly B
    Iowa5,609 contributions
    3.0 of 5 bubbles
    A bit disappointing
    I was so excited to visit this museum. Maybe my expectations were just too high. I found much of it mundane. I did think the factory part was interesting, and I loved the chocolate fountain! I also really liked the display of the candy vending machines. It was crowded when we were there, which didn’t help matters. About a 20 to 30 minute wait in line to get the chocolate sample from the machine.
    Even if we could not convince you, we would like to thank you for your visit and your evaluation. Many greetings from the Chocolate Museum Cologne
    Written August 27, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2024
    Traveled with friends
    Written August 23, 2024
  • Silke V
    Ghent, Belgium45 contributions
    4.0 of 5 bubbles
    Educational and fun
    Nice museum to visit with kids, even toddlers. There's a lot to see, there are also some interactive stands. The museum itself is not very big (part of it was also closed due to renovations, I beliveve), so you've seen it all in about 2 hours. You can also try some chocolates in the museum ofcourse, which is lovely. Tip: When you want to build your own custom chocolatebar, I would recommend you start at the top of the museum. That way your chocolate bar will be ready when you finish your visit.
    Thank you very much for your review! We are glad to hear that you had a nice day and experience. Greetings from the Chocolate Museum
    Written August 27, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2024
    Traveled with family
    Written August 25, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

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4.0
4.0 of 5 bubbles5,777 reviews
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2,260
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2,004
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1,065
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These reviews have been automatically translated from their original language.
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OregonOpus
Dallas, OR1,141 contributions
4.0 of 5 bubbles
Dec 2024 • Friends
I toured the Chocolate Museum on a cloudy December day & found it to be a great rainy-day activity. The tour was interesting and covered how chocolate is made from start to finish. I found the historical production methods and modern day machinery were quite a contrast. We purchased a combination ticket which also gave us a ride on the Kölner Riesenrad ferris wheel later in the evening. The attached chocolate shop has a large variety of chocolate treats to take home, at surprisingly reasonable prices. I would not be surprised if the locals pick up inexpensive high quality chocolate here, bring a shopping bag!
Written January 28, 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for the great feedback. We are very pleased that you had many positive impressions and that you enjoyed your visit with so much. Greetings from the Chocolate Museum
Written January 29, 2025
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

pupa80
Palermo, Italy39 contributions
3.0 of 5 bubbles
Dec 2024 • Friends
The museum is nice, you witness all the production of a chocolate. The first part of the museum shows the collection of cocoa in various countries of the world, the transport to the countries that process it and finally the production of the finished product. It's interactive and the kids have a lot of fun. While walking inside the museum there is a chance to taste some chocolate offered by the staff.
We arrived at the museum at 12:15, but the tickets were finished and we took them, the first available, at 14:15, so I recommend to get online at the time you prefer. Another thing is the possibility to participate in the tastings on site, but places every hour are very few. At Christmas time there is a market just below the museum and a Ferris wheel. You can buy the ticket for the museum visit and the one for the wheel together, saving a bit. To visit.
Automatically translated
Written January 1, 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Roslyn138
Wrexham, UK1,201 contributions
4.0 of 5 bubbles
Dec 2024 • Couples
We had docked on a river cruise opposite the cathedral- and so a walk along the Rhine to the Chocolate factory was nearby- as well as another Christmas markets around the site.
We got to the admission desk - only €14 each however the earliest time slot was an hour later . We therefore went into the Chocolat Grand Cafe and indulged in hot chocolate as well as a fruit fondue.
The site brings the history of chocolate production as well as the modern with the Lindt section. The displays suit all ages - helped by given chocolate samples everywhere to go 😳.
It was interesting to read how many Lindt reindeer and Santa that are produced each year .
Excellent museum- enjoyed Cologne and the chocolate.
Written December 18, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Milchreiskitty
Ebern, Germany8 contributions
2.0 of 5 bubbles
Apr 2024 • Family
Be careful, if you have children who were looking forward to eating chocolate, there are better alternatives.
Most of what you see here are old Mayan objects. Lots of jars and clay figures, as well as tons of reading boards.
45 minutes waiting in line for a
mini piece of chocolate.
Or 1-2€ for a mini scoop. Almost cheeky. At the entrance there were 4 small mini pieces of chocolate when you left the museum.
A bar of chocolate that you can put together yourself (but not make yourself) costs 6.95€... Yes, you can do that, but it's cheaper at home.
The price in the shop is the same as in normal retail stores.
The price level in the café is extremely high. 6€ for hot chocolate or a piece of cake... With the family, you can easily end up spending 60€ here.

All in all, not worth a visit. Unfortunately, the price/performance ratio is not justifiable
Google
Written April 4, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vielen Dank für deinen Besuch und das Feedback. Wir bedauern sehr, dass das Besuchserlebnis bei uns im Schokoladenmuseum nicht deinen Erwartungen entsprach. Das positive Erlebnis rund um das Thema Schokolade ist uns sehr wichtig und die Zufriedenheit unserer Museumsgäste liegt uns sehr am Herzen. Das Schokoladenmuseum ist ein selbständiges und privatfinanziertes Museum. Dahinter steht ein großer Personal- und Materialaufwand, den wir als privates Museum natürlich abdecken müssen. Herzliche Grüße aus dem Schokoladenmuseum Köln
Written April 22, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

fiona0983
Market Weighton, UK98 contributions
3.0 of 5 bubbles
Nov 2023 • Couples
Let's start with the positives - It was easy to buy tickets online and it was a good way to avoid the rain for a few hours. We found it easy to get to from our hotel. They also offered a cloakroom area for you to leave coats and bags for a small charge.

The negatives - You have to fight to even get in the main door as the queuing system for buying tickets is ridiculous. It takes up the whole entrance way. You have to fight through this queue to get into the shop, the cloakroom, the toilets, the cafe and the museum itself. As we already had tickets we joined the queue to enter the museum which took a bit of finding.

As tickets are not for time slots the amount of people been allowed in at any time is greater than the museum can cope with it. There was lots of interactive displays and information boards but due to the volume of people it was hard to get close to many of them or you felt pressured into moving on quickly as a queue of people where waiting. We queued the entire way round the museum and at various points felt very trapped. Was fed up of been pushed about due to the lack of space by the time we reached the end.

We was hoping to visit the cafe when we finished in the museum but again the queue was huge and chaotic as it was mixed in with the ticket queue and entrance queue.

We attempted to visit the shop but after fighting through the queues we found it was so crowded you couldn't really look round so gave in.

The museum seemed like it would be a really interesting visit if the flow of people entering was controlled. I would rather book a time slot and have space to enjoy the museum than just turn up and be crammed in. We did visit on a weekend so maybe a week day might be less busy
Written November 27, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Fiona, thank you very much for your visit and the feedback. The Chocolate Museum is always very busy at weekends. Of course, we always try to ensure that all our guests have a great time with us. During the Christmas holidays, we have now decided to offer time slot tickets in order to better manage the flow of visitors. Best wishes from the Chocolate Museum
Written November 29, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Regina
2 contributions
5.0 of 5 bubbles
Oct 2024 • Friends
Great museum! We really enjoyed it! I highly recommend a visit if you're interested in chocolate. We went there for 3 hours, read all the descriptions and observed all the processes, but at the end it was no longer possible to read the descriptions to the exhibitions on the second and third floors, as there was no concentration anymore.

So it would be great to record an audio guide in different languages so you can focus on the exhibits and the theme more easily.

Moreover, it would be great to organize more places for recreation, armchairs were sorely missed, as the museum is large enough, walking 3 hours through it, carefully acquainting yourself with all the exhibits, is hard enough without the opportunity to sit and rest.
Automatically translated
Written October 27, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your visit. Many greetings from the Chocolate Museum Cologne
Written October 31, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Max C
Palermo, Italy173 contributions
2.0 of 5 bubbles
Dec 2023 • Couples
Interesting journey to experience the process of making Lindt chocolates, discover the history of the founding father and a vintage corner on vintage packaging and vending machines (in my opinion, the most interesting point!)

But I also underline a missed opportunity for the company which constipatedly does not intend to build visitor loyalty by issuing a paltry (1 each) Lindor al Latte to visitors at the entrance... and "2 micro chocolates" at the exit (perhaps not even routinely... but why holiday, 8/12)… all for €16 per visitor.

Basically, if you want to taste good chocolate in the "Chocolate Museum"... you have to buy it!

Too bad, missed opportunity for the great Lindt.

Interesting for children... a little less for adults.
Google
Written December 14, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grazie per la visita e per il feedback. I migliori saluti dal Museo del Cioccolato di Colonia
Written December 15, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

IndiaGray
Oxford, UK120 contributions
4.0 of 5 bubbles
Dec 2024 • Friends
There was a lot of information about chocolate growing, harvesting and manufacturing. It including information on fair trade but I could not see anything about Lindt and fair trade. There were also Mayan artefacts and Meissen chocolate pots and cups to look at too. I liked the mini production line best, where you could see chocolate being mixed, moulded and wrapped. Also you can order a personalised bar with your choice of toppings for €6.49! The cafe had nice food, much of it with chocolate on it or in it. A nice visit but I would have liked more samples to try.
Written December 7, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for the great feedback. We are very pleased that you had many positive impressions and that you enjoyed your visit with so much. Many greetings from the Chocolate Museum
Written December 10, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

rie1214
Yokohama, Japan2,848 contributions
3.0 of 5 bubbles
Nov 2023 • Solo
It's about a 15-minute walk along the Rhine with Cologne Cathedral behind you.

It's an interesting boat-shaped building along the river, and I immediately knew it was there!

When you enter the entrance, there is the museum entrance, a cafe, a shop, and a toilet.

Not only the museum, but the shop and cafe were also quite crowded, so I thought it must be a popular shop.

The shop is not cheap, but there is a wide variety of items, so it might be a good souvenir. It's fun just to look around.

The museum was a good price of 14.50€.
The tour starts on the first floor.
It takes about an hour to tour the museum.

The building itself is free to enter, so it's convenient for using the shop, cafe, and toilet.
Google
Written November 16, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your review! We are glad to hear that you had a nice day and experience. Greetings from the Chocolate Museum
Written November 21, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Canucksontheloose
Victoria, Canada780 contributions
4.0 of 5 bubbles
Jul 2023 • Family
Great tour for the kids (educational and interactive, with treats) but we thought too expensive for an adult (14.50€; kids are 8.50€ each). This museum is open daily and you can buy special tickets like combo (incl Ferris wheel) or family tickets. Note the price increase on Sundays. You can buy tickets there too; it wasn’t packed when we went on a Tuesday afternoon but there were a lot of school kids there the second week of July. And kinda warm in some sections but there is air conditioning.
Written July 16, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for the great feedback. We are very pleased that you had many positive impressions and that you enjoyed your visit with so much. Greetings from the Chocolate Museum
Written July 31, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Chocolate Museum - All You Need to Know BEFORE You Go (2025)

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